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Four Points By Sheraton Houston Southwest
3 Stars2828 Southwest Freeway Houston TX 77098-4502
|
Rating
|
|
|---|---|
| Cleanliness | 4.7 |
| Facilities | 4.3 |
| Service | 4.7 |
| Location | 3.3 |
| Pricing | 3.7 |
| Overall | 4.3 |
Location
The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria. The Greenway Plaza, Houston Zoo, Museum of Fine Arts Houston, Wortham Theater and Main Street Theatre are some of the area attractions here.
Rooms
The hotel offers 216 well-appointed guest rooms that are spacious and feature upscale amenities.
Restaurant
Guests can dine at the onsite restaurant or cafe that serves a wide range of international dishes to choose from.
General
During leisure, you can work out at the fitness centre or relax at the refreshing outdoor swimming pool.
Hotel Facilities
- Bar / Lounge
- Conference Facilities
- Lobby
- Restaurant
- Business Centre
- Disabled Facilities
- Parking Facilities
- Room Service
- Cafe
- Gym / Fitness Facilities
- Reception
- Swimming Pool - Outdoor
Room Facilities
- Air Conditioning
- Hairdryer
- Modem / Data Port Connection
- Telephone
- Cable / Satellite TV
- Internet Access
- Refrigerator
- Voicemail
- Ensuite / Private Bathroom
- Iron / Ironing Board
- Tea and Coffee Making Facilities
Four Points By Sheraton Houston Southwest Guest Reviews
I arrived in late afternoon so I decided to sit on the bed and watch tv. I realized my rear end was wet and I smelled the bed and it was urine. I told the front desk manager and she said her housekeeper advised her the beds had indeed been changed. I assured her that it was urine and I was appalled. She said to call her if I ever came back to the hotel and she would see "what she could do". There wasnt even an offer for comp'd drinks for this! She changed my room and then I realized this is par for the course for this hotel. No urine this time, but incredibly damp and smelly. I wont be using this hotel in Houston anymore. Especially after I explained that it was urine, she should have bent over backwards for me and I feel they simply wrote it off.
Notgonnausethishotelnomo wrote on December 13, 2011
Near museum area. However, one staff refused to give my receipt when I checked out.
AbcDefgFjddfkkbvc wrote on December 13, 2011
Noisy room because the Rd 59, they need to do something with this issue...
TPACO wrote on December 12, 2011
The air conditioner... very very noisy.... difficult to hear the TV. The TV sound... very tin like sound... not sure why. The key... never worked. it always took two trips to the desk to get someone to come let us in. The beds... wonderful. The staff.. very nice.. helpful... pleasant. The location... really close to our needs. So... the positives balanced the negatives. I would complain more next time but it was Thanksgiving... and we were all in good spirits and just coped.
mcgets wrote on November 27, 2011
Clean, friendly staff but the hotal was not prepared to serve the number of guest that showed up. Long waiting time to eat but the food was cooked well.
Waiting for Service wrote on November 6, 2011
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