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First World Hotel

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First World Hotel

First World Hotel

3 Stars

Selangor Pahang Border, Genting Highlands, Pahang, Malaysia 69000


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First World Hotel LoungeFirst World Hotel Aerial viewFirst World Hotel ExteriorFirst World Hotel Fitness centre
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Rating criteria
Rating
Cleanliness 3.2
Facilities 3.2
Service 2.2
Location 4
Pricing 2.8
Overall 3.1
Nestled high atop the mountains, First World Hotel welcomes travellers with comfortable accommodations, lush tropical rainforest and Spanish courtyard lobby. This Malaysia hotel is part of an integrated resort complex in Genting Highlands, which features Casino de Genting, Genting International Convention Centre and Ripley's Believe It or Not! Museum. For family-friendly activities, tourists can have fun at Water Park and Indoor and Outdoor Genting Theme Parks.

Location
Hotel First World is situated within Resorts World Genting in picturesque Genting Highlands. After shopping at First World Plaza, vacationers watch lively performances at the Arena of Stars or take in panoramic views aboard the gondola lift at Genting Skyway.

Rooms
Guests relax in the over 10,000 rooms offering scenic views from 6,000 feet above sea level. All rooms come with colour TV and telephone. Some units have safe deposit box, mini refrigerator and tea- and coffee-making facilities.

Restaurant
Diners at First World Hotel Genting Highlands feast on the wide array of sumptuous local specialties, Oriental dishes and international cuisines at the numerous restaurants on site.

General
First World Hotel boasts of a Cineplex and Genting International Showroom that showcase multimedia entertainment shows. While on vacation, patrons can experience the thrill of skydiving simulation at Genting Sky Venture.

Additional Information

  • NOTICE: In line with Genting Integrated Tourism Plan, some of the rides in First World Indoor Theme Park will be closed on 2 May onward to make way for development works. Affected rides are Sky Venture, 4D Motion Master, Bumper Car Ride, Ride de Paris, Carousel and Euro Express, while others remain open.
  • NOTE: The hotel offers self-service check-in kiosks using MyKad for Malaysians and passports for international guests. Instructions are available in English or Chinese via touch screen interface. The kiosks are located in the lobby, operating from 6am to 11pm subject to room availability. Guests whose MyKad or passport details are not recorded in the system must approach the front office before they can start to use the check-in kiosk.
  • NOTICE: The Genting Outdoor Theme Park will be closed from 1 September to facilitate the construction of the Twentieth Century Fox Theme Park. The projected soft opening is scheduled on 2016.

Hotel Facilities

  • Baby Sitting Service
  • Cafe
  • Golf Course
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Room Service
  • Swimming Pool - Indoor
  • Banquet Facilities
  • Concierge
  • Gym / Fitness Facilities
  • Lobby
  • Reception
  • Sauna
  • Tennis Court
  • Beauty Salon / Hairdresser
  • Disabled Facilities
  • Laundry Facilities
  • Parking Facilities
  • Restaurant
  • Shopping Arcade
  • Tour Desk

Room Facilities

  • Cable / Satellite TV
  • Pay-per-view Movies
  • Colour TV
  • Radio
  • Ensuite / Private Bathroom
  • Telephone

First World Hotel Guest Reviews (55)


First World Hotel
2 out of 5

Staffs are not friendly. Take long time to respond. Room is too old, sink was blocked.

Anonymous wrote on January 12, 2013


First World Hotel
3 out of 5

convenient if u want to move around theme park n casino but the breakfast buffet need improvement

JB mum wrote on December 21, 2012


First World Hotel
4 out of 5

I like the World Club room with all the amenities we need, especially when we have a kid with us. Spacious, comfortable & good view. However, the buffet breakfast provided wasn't up to the expectation.

Lovingmum wrote on November 26, 2012


First World Hotel
1 out of 5

Go for it only when u really like the convenient of having the indoor theme park and shopping so near to your hotel. Service as usual lousy when compared to when newly opened. I was there when they just opened and were given a room key where the previous traveller have not check out. This is the 2nd time I am staying and my key was deactivated for my 2nd night stay which I have paid. When I approached the counter for help, hubby and I were informed to queue up for re-activation despite us showing a valid voucher for our reservation. We were carrying 2 sleeping toddlers and were informed to queue behind at least 20people waiting to check in. We will never come back again for such crazy service.

Mimylassy wrote on September 28, 2012


First World Hotel
4 out of 5

The room is bigger and better with world club room breakfast at the highest level.

Priscilla like kitty wrote on September 21, 2012


See all reviews
Genting Grand (formerly known as Maxims Genting) 5 Stars
Awana Hotel (Formerly known as Awana Genting Highlands, Golf & Country Resort) 4 Stars
Theme Park Hotel Genting Highlands 3 Stars
Hotel Seri Malaysia Genting Highlands 2 Stars

Overall Guest Rating

Overall3.1 out of 5
Cleanliness3.2 out of 5
Facilities3.2 out of 5
Service2.2 out of 5
Location4 out of 5
Pricing2.8 out of 5

First World Hotel Guest Reviews

SortBy:

2 out of 5

Staffs are not friendly. Take long time to respond. Room is too old, sink was blocked.

Review by: Anonymous
Date stayed January 12, 2013

3 out of 5

convenient if u want to move around theme park n casino but the breakfast buffet need improvement

Review by: JB mum
Date stayed December 21, 2012

4 out of 5

I like the World Club room with all the amenities we need, especially when we have a kid with us. Spacious, comfortable & good view. However, the buffet breakfast provided wasn't up to the expectation.

Review by: Lovingmum
Date stayed November 26, 2012

1 out of 5

Go for it only when u really like the convenient of having the indoor theme park and shopping so near to your hotel. Service as usual lousy when compared to when newly opened. I was there when they just opened and were given a room key where the previous traveller have not check out. This is the 2nd time I am staying and my key was deactivated for my 2nd night stay which I have paid. When I approached the counter for help, hubby and I were informed to queue up for re-activation despite us showing a valid voucher for our reservation. We were carrying 2 sleeping toddlers and were informed to queue behind at least 20people waiting to check in. We will never come back again for such crazy service.

Review by: Mimylassy
Date stayed September 28, 2012

4 out of 5

The room is bigger and better with world club room breakfast at the highest level.

Review by: Priscilla like kitty
Date stayed September 21, 2012

4 out of 5

This hotel is really good in terms of location & attraction. But you have to wait for reservation due to so many people. But don't worry, the staff manage to work efficiency. The hotel is very big, clean, nice view & the staff are polite. For muslim, this hotel provided halal food, qiblat & prayer map.

Review by: Nur Azlan or Maverick
Date stayed July 2, 2012

4 out of 5

we stayed at the club room. we requested for a disabled room but did not get any. i Don't think the hotel is equipped with any. Good thing the room and the bathroom was big enough to accommodate a wheelchair. the hotel is strategically located. very accessible to both indoor and outdoor theme park. and if u love casino, this is the place. the only drawback is the casino was a smoking place. could not stand the smell of small. wish they had a designated area for smokers. did not stay long in the casino. my lungs would collapse!

Review by: porsche
Date stayed May 4, 2012

5 out of 5

Good view and nice room very good breakfast for world club room helpful staff in the reception and restaurant

Review by: Anonymous
Date stayed April 9, 2012

2 out of 5

I made a reservation for non smoking WorldClub room for 2 nights but was given a room on a smoking floor instead. In addition, the WorldClub check-in queue was closed and I spent almost 2 hrs waiting to check-in from 5am to 7am. The automated check-in kiosk is not available after certain hours. Room was very basic despite the size. Mini fridge was not cold, no iron in the room. Basic amenities available. Called the hotel to find out location of Fitness Center, only to be told that she is unsure and I have to make a trip down to the front office to check. Was told by the staff at the fitness center that a charge of 10 ringgit needs to be paid to use the facilities. There was no such indication at their site nor in the Fitness Centre. No receipt could be provided when I asked which resulted me in not using it. Buffet breakfast at WorldClub is ok. Majority of food selection were changed everyday. Convenient access to theme parks and casinos.

Review by: pltang
Date stayed February 13, 2012

3.8 out of 5

World Club Room has good view and is spacious. Good for family with children.

Review by: Anonymous
Date stayed August 25, 2011

4.4 out of 5

Keep it up, Thx

Review by: Anonymous
Date stayed August 24, 2011

4.6 out of 5

ALL IS OK.

Review by: prashant khandelwal
Date stayed July 2, 2011

3 out of 5

the hotel was good. but we are not satisfied with the services of hotel club. we booked two rooms for check in date 26 may to 28 may but it was shocking to note that only one room was confirmed and we faced lot of harrasment in geting the second room confirmed. we wasted our four hours is strugling with the hotel and hotel club over phone in geting the rooms confirmed. Hotel club informed the reason that the payments had not gone thru to the hotel from thier card where as our card was charged at the time of booking it self. we are not satisfied with hotel club services and hotel club spoiled our day, we will never book again with such poor portal.

Review by: Anonymous
Date stayed May 29, 2011

4.2 out of 5

The First World Hotel World Club Room is nice. The check in counter for the world club room guest is fast and convinience. The Front Office people is working with a good attitude and friendly. The hotel is clean and the facilities bathroom is enough. The check out kiosk of the First World Hotel is really really fast and save time!! Last but not least, me n my friend had enjoy the room. Thank you ^^

Review by: Teo xin ni
Date stayed May 9, 2011

4.8 out of 5

The hotel is very good,and is easy to go every where like casino,theme park,food court,skyway cable car and many other place also.Here i like to recommend to all the friends brother and sisters,if you have a trip to Genting Highland, please choose Firts World Hotel Genting Highland.You will definitely enjoy the trip with choose this hotel and book with HotelClub.I like to book with HotelClub because of the very good service helpful and friendly too.Thank you HotelClub.

Review by: Anonymous
Date stayed February 10, 2011

4 out of 5

everything about the hotel was really good except for the somewhat slow receptionist who failed to provide the basic information regarding room location, floor, time & place for breakfast, check out procedure etc. self check out system was really great.

Review by: kithsiri Muthumala
Date stayed January 22, 2011

4.6 out of 5

We had previously stayed at one of First World Hotel's standard rooms and the check-in was more than an hour wait and the standard room was very basic with views of someone else's windows. For this visit, we had reserved 2 World Club rooms and 2 Superior Rooms through HotelClub. We had the privilege of express check-in at the World Club front desk and the whole process took us a mere 10-minute. The two World Club rooms at Tower 2 were very spacious, clean & had beautiful mountain views. We could have a quiet & relaxing breakfast at the World Club level cafe overlooking the picturesque highlands. The superior rooms at Tower 1 have the same mountain view but the breakfast at the common cafe at level 8 was a horrific experience - inadequate food, slow refill of food and beverages, shortages of cutlery and plates. With a room cost difference of about S$35, the World Club room is still a much better choice than the Superior ones.

Review by: See Teck Yang
Date stayed January 7, 2011

4.8 out of 5

We booked the Super Deluxe room for 27th to 29th Dec 2010. 2 Adults & 1 Child below 3yrs. As it was school holiday in Mysia, the hotel was almost fully booked. We expected a long wait for the check in but suprisingly, after getting a queue #, we waited only less than 10 mins to get to the reception for check-in. The check-in staff was very friendly. We requested for a non-smoking room facing un-blocked scenery, she was very patient and managed to get us one, though the queen size bed was not available. Room is very clean. Checking out was a breeze, we just had to drop our card keys at the check out kiosk and off we went to board our bus. Overall, hotel stay was very good.

Review by: Tan Poh Lin Mavis
Date stayed December 30, 2010

3.4 out of 5

Went last week with my family (7 people - last minute decision). Luckily booked the superior deluxe (include family area) and the room is big enough for the whole family! The room is quite nice/clean (the newer tower II) and the basic necessities is there. The day we were there the weather was perfect and we stay at the outdoor theme from 9 am to 9 pm! Overall good place to go for a short holiday to escape the tropical heat. The only drawback is everything there is expensive (compare to the normal prices in town).

Review by: Charles Law
Date stayed December 13, 2010

4 out of 5

It a good place for relaxing and for children holiday.

Review by: Tan Tiong Han
Date stayed December 12, 2010

First World Hotel photos

First World Hotel Lounge
Lounge
First World Hotel Aerial view
Aerial view
First World Hotel Fitness centre
Fitness Centre
First World Hotel Superior room
Superior Room
First World Hotel Club Room
Club Room
First World Hotel Activities
Activities
First World Hotel Exterior
Exterior
First World Hotel Bathroom
Bathroom
First World Hotel Bathroom
Bathroom
First World Hotel Activities
Activities
First World Hotel Lounge
Lounge
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