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Fiesta Americana Condesa Cancun All Inclusive Hotel

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Fiesta Americana Condesa Cancun All Inclusive Hotel

4 Stars

Boulevard Kukulkan Kilometer 16.5 Lote 44 Zona Hotelera Cancun Quintana Roo 77500


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Fiesta Americana Condesa Cancun All Inclusive Hotel ExteriorFiesta Americana Condesa Cancun All Inclusive Hotel Twin roomFiesta Americana Condesa Cancun All Inclusive Hotel Swimming poolFiesta Americana Condesa Cancun All Inclusive Hotel Meeting room
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 5
Location 4
Pricing 4
Overall 4.6
The exceptional facilities and architecture, which fully integrates with the landscape, make the Fiesta Americana Condesa Cancun All Inclusive Hotel is a perfect place for vacations and business meetings.

Location
The Fiesta Americana Condesa Cancun All Inclusive Hotel lies in a privileged location, next to one of the most beautiful beaches in Cancun, where a magnificent view of the Nichupte Lagoon can be enjoyed. The hotel is within walking distance to shopping malls, restaurants and bars.

Rooms
This property offers 502 guest rooms that are well furnished with an array of amenities to ensure you a comfortable and pleasant stay.

Restaurant
Dine at any of the three on-site restaurants that offer high culinary standards and a unique environment, incorporating the tradition and creativity that are typical of great Yucatecan cooking. The Lounge and Beach Bar have been designed for enjoying the landscape and the festive environment of Cancun.

General
Guests travelling on business can make use of conference facilities provided by the hotel. This resort is the perfect place to relax and have fun while enjoying the beautiful pool, water sports, a large beach strip with sun beds and parasols, table tennis and beach volleyball. A stay at Fiesta Americana Condesa Cancun All Inclusive Hotel means a stay in the heart of the main hotel zone, the most suitable place to benefit from all that Cancun can offer.

Additional Information

  • 13 km to the City Centre
  • 15 km to the Airport (Cancun)

Hotel Facilities

  • Baby Sitting Service
  • Disabled Facilities
  • Lobby
  • Sauna
  • Bar / Lounge
  • Internet Access - High Speed
  • Parking Facilities
  • Swimming Pool - Outdoor
  • Conference Facilities
  • Laundry Facilities
  • Restaurant
  • Table Tennis

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Cable / Satellite TV
  • Mini Bar
  • Ensuite / Private Bathroom
  • Radio

Fiesta Americana Condesa Cancun All Inclusive Hotel Guest Reviews (54)


Fiesta Americana Condesa Cancun All Inclusive Hotel
5 out of 5

Two servers stood out among many. Adrian and Christyan treated us wonderfully and always took the time to stop by and say hi and check if we needed anything even if they weren't our servers on a particular day. They had a great attitude and provided excellent service. Thanks Adrian and Christyan!

MJOK wrote on January 15, 2012


Fiesta Americana Condesa Cancun All Inclusive Hotel
4 out of 5

Clean rooms, beautiful beach. The food is good,mexican was the worse of all:) The entertainment team is fun, very friendly and very accomdating! The service is great and restaurants very clean. There are never enough lounge chairs by the pool, but who wants to stay at the pool when you right on a beautiful cleaned daily beach!

monikabier wrote on January 5, 2012


Fiesta Americana Condesa Cancun All Inclusive Hotel
4 out of 5

The rooms were fine - clean, not fancy. We had a garden view room to save $ and were really pleased. The food at the buffets was good but the other restaurants were average. The pool was beautiful. Beach access perfect. The activities were fun and not too "over the top" - dance lessons, club trips. The best feature was the amazing staff. Everyone was smiling, helpful - they genuinely seemed happy to share in our vacation fun.

ElizabethAG wrote on January 3, 2012


Fiesta Americana Condesa Cancun All Inclusive Hotel
4 out of 5

Everything was good, except Mexican food at Hotel restaurant.

mariumatu wrote on January 3, 2012


Fiesta Americana Condesa Cancun All Inclusive Hotel
5 out of 5

Hotel and staff was just wondering We really had a wonderful time. The shows at night to the enteraintment by the pool during the day was just fab. Family of 5. From the 20year old 17 year old and 12year old something for all. food and restuations great!!!!!!!!! Hats offf to all the staff they really made of stay wonderful Can not wait to return next Christmas !!!!!

White27 wrote on January 2, 2012


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Overall Guest Rating

Overall4.6 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service5 out of 5
Location4 out of 5
Pricing4 out of 5

Fiesta Americana Condesa Cancun All Inclusive Hotel Guest Reviews

SortBy:

5 out of 5

Two servers stood out among many. Adrian and Christyan treated us wonderfully and always took the time to stop by and say hi and check if we needed anything even if they weren't our servers on a particular day. They had a great attitude and provided excellent service. Thanks Adrian and Christyan!

Review by: MJOK
Date stayed January 15, 2012

4 out of 5

Clean rooms, beautiful beach. The food is good,mexican was the worse of all:) The entertainment team is fun, very friendly and very accomdating! The service is great and restaurants very clean. There are never enough lounge chairs by the pool, but who wants to stay at the pool when you right on a beautiful cleaned daily beach!

Review by: monikabier
Date stayed January 5, 2012

4 out of 5

The rooms were fine - clean, not fancy. We had a garden view room to save $ and were really pleased. The food at the buffets was good but the other restaurants were average. The pool was beautiful. Beach access perfect. The activities were fun and not too "over the top" - dance lessons, club trips. The best feature was the amazing staff. Everyone was smiling, helpful - they genuinely seemed happy to share in our vacation fun.

Review by: ElizabethAG
Date stayed January 3, 2012

4 out of 5

Everything was good, except Mexican food at Hotel restaurant.

Review by: mariumatu
Date stayed January 3, 2012

5 out of 5

Hotel and staff was just wondering We really had a wonderful time. The shows at night to the enteraintment by the pool during the day was just fab. Family of 5. From the 20year old 17 year old and 12year old something for all. food and restuations great!!!!!!!!! Hats offf to all the staff they really made of stay wonderful Can not wait to return next Christmas !!!!!

Review by: White27
Date stayed January 2, 2012

4 out of 5

The entertainment staff go out of their way to be bubbly and make you and your family happy and engage the kids in dances and other activities. They also had a photographer wandering around taking pictures of guests posing with animals like mackaws, a pygmy marmoset and an iguana. My 6 year old loved the wrap around pools with water fountains; the beautiful beach with huge waves and the kid-friendly food choices such as chicken nuggets and fries and hotcakes with maple syrup and was also impressed with the pool party complete with a Mexican posada, pinata for the kids to break and get candy and the performance of the "fire dancers" twirling circles of fire as well as the show on Mayan rituals. The pools and jacuzzi are lovely.

Review by: Single Mom
Date stayed December 29, 2011

4 out of 5

We wanted a hotel that was nice but still accomodated children well. This place was perfect. There are enough kids and activities going on so that we never felt that they were disturbing quiet time for other guests. At the same time, the hotel was nice and comfortable. The staff was pleasant and attentive. Notably, the place was very clean -- the staff was contstantly sweeping, moping and wiping the floors and surfaces. This would probably not be my first choice of hotel without kids, but I highly recommend it for families.

Review by: CDMFamily
Date stayed December 29, 2011

4 out of 5

Very nice, clean place! I would definitely recommend this place to a friend!

Review by: bbbb33
Date stayed December 28, 2011

5 out of 5

the staff was unbelievable...so kind and helpful...the food was good, lots of fresh fruit and the red snapper was devine....beach was soft sand, with great service and lots of fun activities...the water was rough while we were there but you can't control everything...would highly recommend this hotel, (great evening entertainment too)

Review by: Colorado gang
Date stayed December 28, 2011

4 out of 5

We had a great time at this hotel. It was our first time at an all inclusive and for the most part we really liked it. The food was pretty good but I felt like the lunches were really lacking and they didn't have a great selection of mexican food. I was kind of disappointed about that. Overall I would recommend this hotel to others.

Review by: mexicofan21
Date stayed December 27, 2011

4 out of 5

The entertainment staff go out of their way to be bubbly and make you and your family happy and engage the kids in dances and other activities. They also had a photographer wandering around taking pictures of guests posing with exotic animals like mackaws, a pygmy marmoset and an iguana. My 6 year old loved the wrap around pools with water fountains; the beautiful beach with huge waves and the kid-friendly food choices such as chicken nuggets and fries and hotcakes with maple syrup. He was also impressed with the pool party complete with a Mexican posada, pinata for the kids to break and get candy and the performance of the "fire dancers" twirling circles of fire as well as the show on Mayan rituals - painted warriors acting out hunting and battles. The "Michael Jackson show" was a bit of a let down though since we expected a professional performance but only saw male hotel guests in an ad hoc dance competition trying to moonwalk and grab their crotches. I would have given a 5 but for a few things - The laundry service is chaotic -- They wouldn't deliver our clothes until we paid first (not at check out like most hotels do) but they didn't tell us until we called 3 days later asking about our clothes. It was like the clothes were being held hostage until a ransom was paid. When we paid the reception, the laundry service had to check 5 times make a fuss over why we didn't pay them directly. Then, they only brought some clothes and we had to call 3 more times to get our clothes. When we finally got all of our clothes, we also got a teenage girl's GAP t-shirt thrown in and had to call them to pick it up and they claimed, due to the quantity of laundry they do, clothes get mixed up. The pools and jacuzzi are lovely but the water is icy cold in the pools and the water in the jacuzzi is only lukewarm...It would be nicer if the water in the pools was lukewarm and the water in the jacuzzi was warm. Sometimes the snack bar ran out of chicken nuggets or ketchup to my son's dismay. On the beach, the lifeguard was frantically blowing his whistle fearing if any guest ventures more than 1-2 feet into the sea that they would get swept away -- We know some people were careless in going too far out, but we were only at the fringes of the sea so it was a bit odd to have the "wave police" blow a whistle constantly. Also, although the room was nice and spacious, some paint was peeling off the tub and the plumbing in the bathroom and in the toilets near the pool were very noisy and sounded like they were groaning, farting and belching each time you took a shower or used the toilet. The hospitality desk lady who was to arrange our ride back to the airport was so pushy and talkative about the tours she could offer when we arrived at the hotel that my son was annoyed that his discovery of the pool and beach was delayed and she kept calling us constantly in the room to remind us to only book a tour with her. Since we had also encountered a similar lady at the airport transport desk pushing a visit to a "Mexican owned hotel" rather than our "Spanish owned hotel" to "look around and take pictures as well as do free publicity for that hotel, my son was particularly annoyed and said he didn't want to venture out of our hotel to do any tourism with the "chatterbox ladies". Nevertheless, we did relax and enjoy ourselves so we do plan to return to Cancun and to this hotel. I only wish my son had been willing to spend a little time at the kids' club so I could have used the spa and benefitted from a massage and facial that I would then be able to tell you about -- We both spent most our time together at the pool and at the beach or enjoying ther food and entertainment together and we never apart.

Review by: Single Mom
Date stayed December 24, 2011

5 out of 5

Im a young guy and didn't have a huge budget for my trip to Cancun but MAN am I glad I chose Fiesta Americana. Really convenient location, Aquaworld is right across the street, bus stops right outside the hotel (hint: get off before you go to far into town!). STAFF WAS AMAZING. A true Ritz Carlton type of service at Days-Inn Prices! I was just waiting for them to tell me certain things weren't included with the all-inclusive but NOPE! Everything was free, the finest liquors, great food. Every staff member will say hello to you if they are within 10 feet of you. They treated my GF like a princess! She was ecstatic! Hearts made out of straw wrappers, roses made out of napkins, truly a great experience. Bars were excellent. We got our room upgraded due to a miscommunication with the Beds but Cesar helped us out and got us an AWESOME ocean view room. Edwin was awesome. 24 Room Service is included too. If you are weary at all of going here DONT HESITATE! Cancun is awesome and fiesta Americana made it even better. Beautiful beaches with waiters on the beach, great shopping. BOOK NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review by: Kip1441
Date stayed December 22, 2011

4 out of 5

This was the best service we have experienced from an all-inclusive. We have stayed 8 times in the in the Hotel Zone and the Playa area. It seemed at times the staff out numbered the guest. The specialty restaurants were very good but the buffet is not very good lacking choices and no carving station. The service at the beach and pool was fantastic! Drinks brought right to you and food if you desire. A tip will ensure even better service and the servers are very thankful. We had a ocean front room with a great view. We got to the hotel early at 10:30 am and a room was ready. A balcony is not guaranteed but we got one. The ratio of balconies is about 60/40 to have one and of those half only have enough room to stand. We also requested a king size bed but got two doubles which was fine seeing that we got there so early. We tried the room service was very surprised as to how good it was. Overall it was a good experience and we would consider going back. One other note in regards to the rooms. While they are clean they are dated and could use updating but this is typical of other older hotels in the zone and not a surprise.

Review by: Rhlufa
Date stayed December 19, 2011

5 out of 5

It was great time. Beautiful hotel, good location ,staff and amazing sea.

Review by: Anonymous
Date stayed December 17, 2011

5 out of 5

Comfort room, cleanliness, great staff, very kind and polite waiters, many good services, wonderful beach, good entartainment, great food, good drinks. An unforgettable holyday.

Review by: ricky82
Date stayed December 16, 2011

4 out of 5

My wife and I have each stayed at different "all-inclusives" in the past and we both agree that this is one of the best ones. Our main praise is the restaurants and bars. The hotel does a great job at having a fresh and quality variety at each place for each meal. We also really liked the 24 hour room service with a great selection for any time of day. The rest of the hotel is also great and easy to get around. The pool area is beautiful and they have a nice beach with lots of beach chairs around and staff serving drinks on a regular basis. As for the staff, they did a great job, but I know they don't get paid much, so please tip them. It shouldn't be a big deal to tip a $1 or $2 for a couple of drinks or table service and it means a lot to the workers. Our room overlooked the pool / ocean and was quite roomy. When we arrived, all that was available was the 2 double beds but the staff was able to move us to a king after the first night. Again, the staff was good about keeping the mini bar stocked with pop, water, and beer. My only minor complaints would be the comfort of the bed (too firm for me) and some odd afternoon house keeping visits. Some days we would come back to our room (after the maid had already been in) and the TV would be on a radio station and some things would be straightened up. None of our things were ever messed with and the room does have a safe, which we always remembered to use, but it did seem a little strange to us. If you decide to book here, I don't think you'll be disappointed.

Review by: Mr ELK
Date stayed December 13, 2011

4 out of 5

I went for a long weekend trip with my boyfriend for his birthday and it was amazing. The staff was very friendly and pleasant, the rooms were clean and comfortable and the weather was lovely.

Review by: jetsetter101
Date stayed December 13, 2011

4 out of 5

Very nice neat clean hotel - what you would expect for a four-star in Mexico. But the food exceeded expectations and the wait staff in all but one of the restaurants was great!

Review by: kelleyt
Date stayed December 13, 2011

5 out of 5

The service at Fiesta Americana Condesa was amazing. We had a great time here and will definitely return.

Review by: MissingtheBeach
Date stayed December 12, 2011

5 out of 5

pleasantly surprise how good Fiesta Americana condesa staff were. Excellent staff, good activitives/night show. Good beach and nice pool area. Definitely will go back again!

Review by: Uncle kit
Date stayed December 11, 2011

Fiesta Americana Condesa Cancun All Inclusive Hotel photos

Fiesta Americana Condesa Cancun All Inclusive Hotel Exterior
Exterior
Fiesta Americana Condesa Cancun All Inclusive Hotel Twin room
Twin Room
Fiesta Americana Condesa Cancun All Inclusive Hotel Meeting room
Meeting room
Fiesta Americana Condesa Cancun All Inclusive Hotel Suite
Suite
Fiesta Americana Condesa Cancun All Inclusive Hotel Exterior
Exterior
Fiesta Americana Condesa Cancun All Inclusive Hotel Swimming pool
Swimming pool
Fiesta Americana Condesa Cancun All Inclusive Hotel Room
Room
Fiesta Americana Condesa Cancun All Inclusive Hotel Room
Room
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