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Fairmont Orchid Hawaii (The)

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Fairmont Orchid Hawaii (The)

Fairmont Orchid Hawaii (The)

5 Stars

1 North Kaniku Drive Kamuela HI 96743


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Fairmont Orchid Hawaii (The) ExteriorFairmont Orchid Hawaii (The) Banquet roomFairmont Orchid Hawaii (The) BarFairmont Orchid Hawaii (The) Restaurant
More Pictures
Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 4
Pricing 4
Overall 4
Offering spectacular resort scenery, including gorgeous waterfalls and sweeping oceanfront views, this resort provides an unforgettable backdrop to any special event or celebration.

Location
Nestled on 32 oceanfront acres on the Kohala Coast of the Big Island of Hawaii, The Fairmont Orchid is one of the most luxurious and spacious resorts in all of Hawaii. It is located just 28 kilometres north of the Kona International Airport in the beautiful Mauna Lani Resort community.

Rooms
This property boasts 540 guest rooms and suites that echo the warmth and serenity of the island offering luxurious views.

Restaurant
The dining options offer everything from a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, classily inspired fine dining, and an amazing sushi restaurant. The comfortable Polo Bar features oversized leather couches, billiards and a comfortably elegant residential ambience.

General
The Fairmont Orchid resort offers more than 30,000 square feet of indoor meeting space and 76,000 square feet of outdoor function space. The hotel boasts a wonderful Hawaiian spa, fully equipped Fitness Center, an oceanfront 10,000-square-foot swimming pool, world-class tennis courts, a 36-hole golf course, great shopping and many more activities to keep you busy during your stay with us.

Additional Information

Additional info:
  • 28 km to the International Airport (Kona)

Hotel Facilities

  • Bar / Lounge
  • Parking Facilities
  • Room Service
  • Disabled Facilities
  • Reception
  • Safe Deposit Box
  • Lobby
  • Restaurant
  • Spa / Wellness Centre

Room Facilities

  • Colour TV
  • Ensuite / Private Bathroom
  • Telephone

Fairmont Orchid Hawaii (The) Guest Reviews (24)


Fairmont Orchid Hawaii (The)
5 out of 5

The Fairmont is great! The beach right in front of the hotel is perfect for kids all ages. It is like a swimming pool: no waves. My 2-year old son could stay in the water by himself, and my 8-year old daughter could go snorkeling too (we even saw turtles!) The staff is very courteous. I made a mistake in my checkout date and they were able to accommodate a late checkout. The food at the hotel is very good, although a bit pricey.

jfmanhattan wrote on December 27, 2011


Fairmont Orchid Hawaii (The)
5 out of 5

Located in Waikoala, which is about an hour north of Kona, it's located at a nice area between Kohala (north Big Island with mountains), and Kona. The hotel is beautiful, and there are numerous activities, like canoing, snorkeling with turtles, and luaus. The food is also very good. Located very close to Waikoala Beach Drive, where there are other shops and food options. Rooms are very comfortable. The compound is open and breezy and the staff is helpful. A perfect place to get away from it all!!!

yzhuge wrote on December 19, 2011


Fairmont Orchid Hawaii (The)
5 out of 5

From the moment we walked into the lobby, our vacation was perfect! The staff, hotel and grounds are wonderful. Every one of the hotel employees was friendly and helpful. The rooms were updated, clean, and had very comfortable beds. I would definitely come back for another vacation. I highly recommend this property for a relaxing get away. You don't even have to leave the grounds for anything...it's all right there. We went to the King's Gathering Luau, and were blown away by the delicious food, and excellent entertainment. It was the best luau we've been to in the islands (and we've been to lots of them). And again, you don't have to leave the resort to see it. Wonderful place!

PPPS wrote on December 15, 2011


Fairmont Orchid Hawaii (The)
4 out of 5

My wife and I loved our stay here. They were very accommodating to us for our requests and the staff was generally pleasant and friendly. The grounds are beautiful, well manicured and feel comfortably classy. Everything felt well done and not at all about being gaudy and resort-esque. As an added bonus, green sea turtles often cruise their little rocky bay/beach. Great for a quick snorkeling trip- especially for kids. Our only complaints were that our shower never quite got hot, and that Kohala and Waikoloa are a 45 minute drive from activities based in Kailua-Kona. Our complaints were pretty minor and our 6 day stay felt way too short. We already miss it!

Tony P00 wrote on December 3, 2011


Fairmont Orchid Hawaii (The)
4 out of 5

The Fairmont Orchid is absolutley beautiful in the perfect location. You can have a fantastic vacation without ever leaving the resort. The beach is beautiful and the shoreline snorkeling is great. There are many activities to hold the interest of every guest. The staff was friendly and offered outstanding service. The resort is fairly isolated so you must drive roughly 15 minutes to the closest dinning options outside the hotel. The area is pricey, but the Fairmont is extremely high. The lack of more reasonable dining options at the hotel is my only mild complaint, especially for breakfast. The breakfast buffet at the hotel was $30 per person. Overall we felt as though we spent a week in paradise while at the Fairmont Orchid.

Trixie13 wrote on November 29, 2011


See all reviews
Outrigger Royal Sea Cliff 3 Stars
Outrigger Kanaloa at Kona 3 Stars
Kona Islander Inn Hotel 2 Stars
Four Seasons Resort Hualalai At Historic Kaupulehu 5 Stars
Mauna Kea Beach Hotel Kohala Coast 5 Stars

Overall Guest Rating

Overall4 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location4 out of 5
Pricing4 out of 5

Fairmont Orchid Hawaii (The) Guest Reviews

SortBy:

5 out of 5

The Fairmont is great! The beach right in front of the hotel is perfect for kids all ages. It is like a swimming pool: no waves. My 2-year old son could stay in the water by himself, and my 8-year old daughter could go snorkeling too (we even saw turtles!) The staff is very courteous. I made a mistake in my checkout date and they were able to accommodate a late checkout. The food at the hotel is very good, although a bit pricey.

Review by: jfmanhattan
Date stayed December 27, 2011

5 out of 5

Located in Waikoala, which is about an hour north of Kona, it's located at a nice area between Kohala (north Big Island with mountains), and Kona. The hotel is beautiful, and there are numerous activities, like canoing, snorkeling with turtles, and luaus. The food is also very good. Located very close to Waikoala Beach Drive, where there are other shops and food options. Rooms are very comfortable. The compound is open and breezy and the staff is helpful. A perfect place to get away from it all!!!

Review by: yzhuge
Date stayed December 19, 2011

5 out of 5

From the moment we walked into the lobby, our vacation was perfect! The staff, hotel and grounds are wonderful. Every one of the hotel employees was friendly and helpful. The rooms were updated, clean, and had very comfortable beds. I would definitely come back for another vacation. I highly recommend this property for a relaxing get away. You don't even have to leave the grounds for anything...it's all right there. We went to the King's Gathering Luau, and were blown away by the delicious food, and excellent entertainment. It was the best luau we've been to in the islands (and we've been to lots of them). And again, you don't have to leave the resort to see it. Wonderful place!

Review by: PPPS
Date stayed December 15, 2011

4 out of 5

My wife and I loved our stay here. They were very accommodating to us for our requests and the staff was generally pleasant and friendly. The grounds are beautiful, well manicured and feel comfortably classy. Everything felt well done and not at all about being gaudy and resort-esque. As an added bonus, green sea turtles often cruise their little rocky bay/beach. Great for a quick snorkeling trip- especially for kids. Our only complaints were that our shower never quite got hot, and that Kohala and Waikoloa are a 45 minute drive from activities based in Kailua-Kona. Our complaints were pretty minor and our 6 day stay felt way too short. We already miss it!

Review by: Tony P00
Date stayed December 3, 2011

4 out of 5

The Fairmont Orchid is absolutley beautiful in the perfect location. You can have a fantastic vacation without ever leaving the resort. The beach is beautiful and the shoreline snorkeling is great. There are many activities to hold the interest of every guest. The staff was friendly and offered outstanding service. The resort is fairly isolated so you must drive roughly 15 minutes to the closest dinning options outside the hotel. The area is pricey, but the Fairmont is extremely high. The lack of more reasonable dining options at the hotel is my only mild complaint, especially for breakfast. The breakfast buffet at the hotel was $30 per person. Overall we felt as though we spent a week in paradise while at the Fairmont Orchid.

Review by: Trixie13
Date stayed November 29, 2011

4 out of 5

A great hotel with a beautiful view , beautiful grounds, and luxurious rooms. The downsides are the short and small coastline as well as the cost. Hawaii is known to be expensive but you would think that amenities such as snorkeling gear etc.. could be included with the amount of money each room costs. If you are willing to spend the money a great place to stay

Review by: girltravel
Date stayed November 26, 2011

4 out of 5

Staff was friendly and helpful. Pool was well maintained.

Review by: EEE4
Date stayed November 15, 2011

4 out of 5

warm welcome, comfortable beds, K-cup coffee maker with Kona coffee, and unbeatable sunsets made for a wonderful stay. Simple drive from airport. Food was good, especially Halekei dinner with feet in the sand watching the sunset. Would highly recommend and can't wait to go back.

Review by: 50thVenture
Date stayed November 9, 2011

5 out of 5

The hotel grounds are gorgeous, the rooms were very spacious, and the staff were all wonderful. The hotel pool was large and nice, but the highlight is definitely the beach area! The hotel beach is a perfect little cove with calm crystal clear waters. The coral wasn't spectacular but the marine life was still teeming and vibrant and made for a great snorkeling site. On top of the many varieties of fish, there are lots of turtles that feed and rest there, it was amazing to see so many up close!

Review by: VMC50
Date stayed October 28, 2011

5 out of 5

if you want an extra special stay spring for the gold level.

Review by: ndler
Date stayed October 27, 2011

5 out of 5

Terrific beach and grounds, good food. You will need a car to sight see and visit the small towns to the north and east.

Review by: Mark F.
Date stayed October 21, 2011

5 out of 5

This is my second stay at the Fairmont Orchid and it was perfect, again. The accommodations are first-rate, and the vibe is relaxed and professional. The staff is friendly and helpful, from the valets to the concierge to the wait staff in the restaurants and at the pool and the beach. Additional amenities can add up but the room rate is a bargain.

Review by: Lisa in Denver
Date stayed October 19, 2011

5 out of 5

Great Hotel and service. The beach at the hotel is fantastic and had great snorkelling views of fish and turtles. They provided hospitality room for changing and shower on late check out (this was really great) Does not charge for parking wich is really nice. Only complain there is a daily fee for the wireless internet

Review by: Rocco
Date stayed October 18, 2011

5 out of 5

Everything was just perfect. I would definately recommend that hotel.

Review by: HeidiB
Date stayed October 13, 2011

5 out of 5

Top class hotel with everything you could want for a luxury holiday in paradise. A car though is essential to access local amenities as well as to explore the delights of Hawaii (The Big Island). The hotel staff are extremely friendly and helpful. The hotel grounds are amazing. Don't miss the sea turtles that come ashore on the sea front of the hotel.

Review by: The Pirate
Date stayed September 16, 2011

4 out of 5

Our family spent a week at the Orchid and everyone had a great time. The Gold Floor was really worth the upcharge. You have a separate private check-in, drinks throughout the day, food morning and evening and your own concierge for the floor. Plus free valet parking and wireless access. Taking all these benefits into account it makes staying on the Gold Floor a great value. We all really enjoyed the Spa Without Walls and having a massage in a private cabana near one of the resorts waterfalls. Was not very impressed by the spa locker room amenities, but the massage itself was excellent. Overall we had a wonderful time and would go back again.

Review by: Current Travels
Date stayed August 31, 2011

5 out of 5

Even the garden view room was superb. The food was terrific, the area is beautiful. I couldn't think of any downside on this. Reasonable rate for the luxury.

Review by: PHDave
Date stayed August 23, 2011

5 out of 5

We booked a Gold Floor room and it was well worth the additional expense. The incredible level of service started when we arrived at the valet they asked our name and immediately knew who we were and that we were staying on the Gold Floor. We bypassed the regular registration desk and were brought right up to the 6th floor Gold Floor for a private check-in with the Gold Floor concierge. Whatever we needed it was a simple request and it was taken care of. The moring breakfast and afternoon canapes and drinks were perfect. The only thing that would make the Orchid better would be to improve the Spa faclities. The massage huts near the water falls are amazing and very relaxing, but the "locker room" facilities of the spa need to be upgraded to make it a truely world class Spa. We will be going back to the Orchid, and hopefully soon!

Review by: Current Travels
Date stayed August 15, 2011

1 out of 5

Stayed for one night and found the beachside, lounge and concierge services far below adequate. All services (except bell and front desk) were exceptionally slow. I was shocked to find the concierge downright rude and not sharp. When the general manager, [...], stepped in to arrange golf clubs, he forgot to do it (even after I confirmed with him twice). Fortunately the golf course provided clubs which I believe the Fairmont ultimately paid for but still, what a hassle that caused a late tee time. The property is gorgeous and well situated. The weather was fabulous all week with no bugs. Fantastic snorkeling. I believe though when you're staying in a $1200 per night room, services should come with it. I've never had these problems with 4Seasons or Grand Hyatt.

Review by: pwtsd
Date stayed August 1, 2011

4 out of 5

Staff at the Fairmont Orchid is wonderful! Snorkeling at the hotel was great fun. Beautiful landscaped grounds.

Review by: Mar-rx
Date stayed July 31, 2011

Fairmont Orchid Hawaii (The) photos

Fairmont Orchid Hawaii (The) Exterior
Exterior
Fairmont Orchid Hawaii (The) Banquet room
Banquet room
Fairmont Orchid Hawaii (The) Restaurant
Restaurant
Fairmont Orchid Hawaii (The) Room
Room
Fairmont Orchid Hawaii (The) Exterior
Exterior
Fairmont Orchid Hawaii (The) Bar
Bar
Fairmont Orchid Hawaii (The) Dining
Dining
Fairmont Orchid Hawaii (The) Room
Room
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