Extended Stay America Philadelphia Mt. Laurel

Checked in at about 11 pm. I had requested a non-smoking room. When up to the room and as soon as i walked in i knew it was a smoking room. Went back to reception, receptionist was very nice, said earlier receptionist messed up, gave me another room. Went up to new room, heating/ac didn't work. Back downstairs again. got another room, this time had a new heating/ac unit. Rooms are ok, a bit old. went to the bathroom, it was clean, except that there was a hair on ones of the towels hanging. At about 2 am when i went to bed, i pulled the sheets down and inspected the bed (since i don't trust any hotel anymore, specially because of bed bugs) and what did i find? 3 more hairs in the bed and pillow, and all of different kinds. At this point i gave up and just went to bed, because i was not about to move to another room, that would have been the 4th one. One their website they don't tell you how much they charge for internet, and when i got there it was another $4.99. in the room when i logged in, a website popped up to ask for another $3.00 for faster internet (another rip off). had i just gotten a better hotel with free internet and perhaps breakfast, i would have come out ahead. I guess its true, I tried to save a little and in the end cost me more.

bocage wrote on November 9, 2011