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Excelsior Hotel New York

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Excelsior Hotel New York

Excelsior Hotel New York

3 Stars

45 West 81st Street New York NY 10024


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Excelsior Hotel New York ExteriorExcelsior Hotel New York RoomExcelsior Hotel New York BathroomExcelsior Hotel New York Conference room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 3.5
Location 4
Pricing 4.5
Overall 4
Being one of the renowned boutique hotel in New York, the Excelsior Hotel offers ultimate luxury and excellent services to makes your stay a truly memorable one.

Location
Located on the trendy west side between Central Park West and Columbus Avenue, the Excelsior Hotel is less than a block away from the remarkable American Museum of Natural History, Central Park and the subway station. This hotel is only moments away from the Guggenheim Museum, Lincoln Center, Columbia University, Madison Avenue shops and fabulous boutiques as well as unlimited cafes.

Rooms
After a long day of sightseeing, relax in any of the spacious guest rooms and suites that are decorated in a French motif to accommodate your personal comfort.

Restaurant
The on-site restaurant seamlessly combines the stately sophistication of Manhattan's Upper West Side with the allure of contemporary dining, chic design and unparalleled service.

General
An attractive panelled conference room with bookshelves and a fireplace is available for business meetings. At leisure, you can make use of library or workout in the onsite fitness centre that features latest equipments.

Additional Information

  • NOTE: Guests must be 21 years or older to register. Anyone younger than 21 years must be accompanied by an adult.
  • 30 km to the Airport (Newark)
  • 30 km to the Airport (John F Kennedy)

Hotel Facilities

  • Business Centre
  • Disabled Facilities
  • Laundry Facilities
  • Conference Facilities
  • Gym / Fitness Facilities
  • Lobby
  • Dining Room
  • Internet Access - Wireless
  • Safe Deposit Box

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Telephone
  • Cable / Satellite TV
  • Radio
  • Ensuite / Private Bathroom
  • Safe

Excelsior Hotel New York Guest Reviews (27)


Excelsior Hotel New York
4 out of 5

Loved staying here, away from the craziness of midtown and just a short train trip to all the action, will definately stay there again

South Aussies wrote on January 17, 2013


Excelsior Hotel New York
4 out of 5

We really enjoyed our stay at the Excelsior. Our room was very comfortable and clean, although the bathroom felt a little cramped. Located in the Upper West Side of Manhattan, a lovely quiet part of the city, the hotel is literally minutes from Central Park, the AMNH and a Subway station. A host of eating places are only a few minutes' walk away. The only slightly negative thing we encountered was the less than welcoming attitude of the reception staff - perhaps it is a New York thing; 95% of the city's inhabitants seem to be seriously unhappy!

Rocdocchch wrote on January 17, 2013


Excelsior Hotel New York
4 out of 5

Great location, close to Central Park, subway & Natural History Museum. Friendly & helpful staff, buffet breakfast was great. Restaurant food & choice was great however a little too noisy. Rooms were perhaps a little small for 4 people including teenagers but still comfortable. Different bedding options would be helpful particularly when traveling with kids.

The Organiser wrote on November 11, 2012


Excelsior Hotel New York
2 out of 5

On arrival we were greeted by a sour faced receptionist (always a giveaway) and sent up to our room. It was not what we had requested and paid for. After a brief argument on the telephone, she had no option but to give us a room with a double bed. The first night was very cold with no heating. When i enquired, i was told that the boiler had broken but had now been repaired. We then experienced periods of no heating for days. Apparently there is a system that only allows you to have heating for 20mins max. When we asked about the heating the staff were extremly rude except for one gentleman who tried to help us. A very high price to pay for a hotel with no heating!!!!!

The Floor wrote on January 14, 2012


Excelsior Hotel New York
4 out of 5

We go to NY every year and have been staying at the Excelsion for the past several years. The location is beautiful - across from the Museum of Natural History and a block to Central Park - and the neighbourhood is friendly with terrific restaurants, stores, markets. Best of all the hotel is close to 2 subway lines [8th ave, 7th ave] which enable you to get to midtown in 10 minutes without having to put up with the midtown chaos 24/7. I find that the perfect combination. The rooms are clean and the staff is friendly.

Dobocek wrote on January 10, 2012


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Overall Guest Rating

Overall4 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service3.5 out of 5
Location4 out of 5
Pricing4.5 out of 5

Excelsior Hotel New York Guest Reviews

SortBy:

4 out of 5

Loved staying here, away from the craziness of midtown and just a short train trip to all the action, will definately stay there again

Review by: South Aussies
Date stayed January 17, 2013

4 out of 5

We really enjoyed our stay at the Excelsior. Our room was very comfortable and clean, although the bathroom felt a little cramped. Located in the Upper West Side of Manhattan, a lovely quiet part of the city, the hotel is literally minutes from Central Park, the AMNH and a Subway station. A host of eating places are only a few minutes' walk away. The only slightly negative thing we encountered was the less than welcoming attitude of the reception staff - perhaps it is a New York thing; 95% of the city's inhabitants seem to be seriously unhappy!

Review by: Rocdocchch
Date stayed January 17, 2013

4 out of 5

Great location, close to Central Park, subway & Natural History Museum. Friendly & helpful staff, buffet breakfast was great. Restaurant food & choice was great however a little too noisy. Rooms were perhaps a little small for 4 people including teenagers but still comfortable. Different bedding options would be helpful particularly when traveling with kids.

Review by: The Organiser
Date stayed November 11, 2012

2 out of 5

On arrival we were greeted by a sour faced receptionist (always a giveaway) and sent up to our room. It was not what we had requested and paid for. After a brief argument on the telephone, she had no option but to give us a room with a double bed. The first night was very cold with no heating. When i enquired, i was told that the boiler had broken but had now been repaired. We then experienced periods of no heating for days. Apparently there is a system that only allows you to have heating for 20mins max. When we asked about the heating the staff were extremly rude except for one gentleman who tried to help us. A very high price to pay for a hotel with no heating!!!!!

Review by: The Floor
Date stayed January 14, 2012

4 out of 5

We go to NY every year and have been staying at the Excelsion for the past several years. The location is beautiful - across from the Museum of Natural History and a block to Central Park - and the neighbourhood is friendly with terrific restaurants, stores, markets. Best of all the hotel is close to 2 subway lines [8th ave, 7th ave] which enable you to get to midtown in 10 minutes without having to put up with the midtown chaos 24/7. I find that the perfect combination. The rooms are clean and the staff is friendly.

Review by: Dobocek
Date stayed January 10, 2012

5 out of 5

The Excelsior Hotel is located on W. 81st Street; directly across the street from the Hayden Planetrium (which is a part of the American Museum of National History) and is one-half block from Central Park. Both bus and subway transportation are conveniently located from mere steps to a few short blocks away and provide access to near everywhere in Manhattan. The area is filled with shops, boutiques, and wonderful restaurants of nearly every type of cuisine imaginable. Two of the most enjoyable restaurants are the Ocean Grill for seafood and Bellini for Italian fare. The Magnolia Bakery is within walking distance should one desire specialty cupcakes; and even closer to the hotel is Lalo's which offers an immense selection of desserts. Lalo's was featured in the movie "You've Got Mail." There are two coffee shops within a half block (Starbuck's, and World Coffee which I highly recommend as World is less expensive than Starbuck's and has sandwiches, salads, breakfast items, and pastries on the menu; not to mention the delicious coffee. Andy's deli is a half block away and is handy for freshly made sandwiches, and for purchasing snacks, soda's, and other food items to have on hand in the hotel room. The hotel was recently refurbished, so the decor looks fresh and new. The rooms are tastefully appointed and include comfortable pillow top beds and fluffy pillows. Bath towels and toiletries are plentiful and hot water flowed instantly from the shower and sink. The room has good thermostatic controls and there was always such a blast of hot air that I turned the heat off many times as the room was comfortable even in the middle of December. The staff could not have been more helpful. All of my requests were responded to immediately including sending maintainence to unstop a clogged toilet. A member of my family decided to stay with me at the hotel, so I inquired about upgrading my twin room to accommodate an additional person. They offered me a suite at no extra charge. The suite was wonderful and included spa robes. I was never charged for the few pages that I printed from the guest computer either. Check out was a breeze and my bill was correct. This was my second stay at the Excelsior and I would not stay anywhere else. For those looking for ambiance and charm and a quieter setting than Mid-town Manhattan, this is the place to stay. The only drawbacks of the hotel is that the ice machines are located on the 1st, 3rd and 11th floors only, and the vending machines are only on the 1st floor next to the ice machine. The businness center for guests to access the computer is one computer in the area the size of a closet but the internet was fast. The hotel has a restaurant which offers Spanish cusine that is supposed to be quite good but in the mornings, a continental breakfast is offered for the price of $17.00. However, it is not an issue with the other eateries so close to the hotel. There are no mini refrigerators in the rooms (not even in the suite) but guests can request one for a cost of $10.00 per day or there-a-bouts. However, the wonderful staff and service, the comfortable and newly decorated rooms, and the convenient location are well worth over-looking a few minor details. The Excelsior is a rare find in Manhattan and I look forward to my next stay.

Review by: TravelingHatter
Date stayed December 19, 2011

4 out of 5

Clean, neat, tastefully decorated room. Old hotel, but with nicely redone modern decor.

Review by: Ken W.
Date stayed November 22, 2011

5 out of 5

Hotel is located across the street from Central Park about a block west from the enetrance. Directly across from the front door is the Roosevelt Park and teh Museum of Natural History. The subway stop is a half block away. The area is quaint, clean and most of all quiet. It was a welcome respite from the hustle & bustle of midtown. Easy walking to many good restaurants and pubs. The hotel room was clean, the beds comfortable, the bathroom was spacious & clean. Our interaction with the staff was fine, no problems. The entire facility was very well kept and clean. Rooms were solid & quiet. We look forward to staying ther again.

Review by: buffalo bill
Date stayed October 4, 2011

5 out of 5

This is a very nice hotel in a great location, across the street from the Museum of Natural History. NIce quiet neighborhood, but only 1/2 block from the subway station. Many restaurants of all types and varieties just steps away. It has a great neighborhood feel, and perfect for walking and exploring. Central Park is 1 block away. A great little wine shop and a Starbucks within steps. My room had a separate sitting room as well, with a couch, desk and second TV. Very, very comfortable and friendly. I will certainly stay here again!

Review by: Doctor Dave
Date stayed August 10, 2011

3 out of 5

The hotel have a privilege location. It's a pity that the people at the counter is not very friendly. The maintenance of the room is 6 out of 10.

Review by: lulu
Date stayed August 1, 2011

4 out of 5

This is a lovely hotel in a great location. The beds were comfortable and the room was large. We loved being so close to friends and museums.

Review by: paulacuse
Date stayed July 20, 2011

5 out of 5

Awesome!

Review by: James
Date stayed July 20, 2011

3 out of 5

This was my first trip to NYC. I knew I wanted something centrally located in the heart of NYC and this was definitely it. The American Museum of History and a nice park was located right across the street and Central Park was a hop and a skip away. The subway was easy to get to and the Excelsior Hotel allowed us to check in 3 hours early which was awesome. The room was a bit small but we spent minimal time in it. It was clean and in the heart of NYC. We had two twins and would have needed more space with little ones. We did as much as we could in 4 days and were amazed by the amazing nightlife, culture, food, drinks,entertainment and of course shops that the city has to offer. We truly were able to take a trip to China Town/ Little Italy, Chelsea, see a broadway show, visit museums, Empire State Building, eat at all hours of the day/night, take a ferry boat and not drive once. My favorite thing was a free Shakespeare Production in Central Park which was amazing. This takes place every year for two months (June/July) at Central Park. All you need to do is wait in line and make sure you are there early with a great book and snacks. Can't wait to go back.

Review by: Mama Monica
Date stayed July 19, 2011

4 out of 5

A great upper west side location----an older hotel that is well maintained---with a first rate professional staff. I will stay here again!

Review by: Buffalo Bill
Date stayed June 24, 2011

4 out of 5

Our family had never been to NYC and we only stayed for an overnight to see our son perform in a show. We chose the Excelsior based on reviews and its location. Right off we had a bellman help us with luggage and an easy, efficient checkin. The front desk staff were very friendly. I was surprised at the size of our room - far more spacious than I anticipated. You walked in to a small living room with pull out love seat, a desk and chair, table and TV and decent sized closet that had plenty of hangers, 2 robes to use, and the promised umbrella (good thing because it was raining too!). There was also an airconditioner in the small window for this area. The bedroom was separated from the living area by french doors. We had 2 full size beds, 2 chairs, a good sized bureau, another TV and an airconditioner for this side as well. The bathroom was adequately sized with cleverly placed shelving and bars to hold all the essentials for myself, my husband and our 2 young children. Most important for me in a hotel bathroom - there was great water pressure and plenty of hot water. Everything was clean and nicely decorated. We did not check out the 2nd floor entertainment area or have the hotel breakfast as we were on a tight schedule, so I can't comment on those. We parked across the street at the Natural History Museum for a decent price - make sure to get validation at the hotel. On Sunday morning, we were pleasantly surprised to see a Farmer's market going on down Columbus Ave, which was a fun way to walk around and get breakfast before having to leave. We will definitely come again and hope to check out the museum next time as well.

Review by: Harried Mom
Date stayed June 12, 2011

4 out of 5

The Excelsior is a older hotel in an excellent location on the Upper West Side of NYC. Despite the fact that the hotel is older, it is very well kept up and has atmosphere of quiet elegance. The rooms are very well maintained and will meet the needs of most guests. One of the elevators was broken on departure on Sunday morning--and that was a big hassle. The price of the lodging is rather expensive for what you get--in my opinion, you are paying for the excellent location and not too much else.

Review by: Lawrence Sweet
Date stayed December 6, 2010

5 out of 5

We truly enjoyed our stay at the Excelsior. Room was spacious and quiet, very airy and light (on the 8th floor). This time, we wanted to stay somewhere we could get more of a "local", rather than "tourist", feel of Manhattan, and we had decided beforehand to stay at either of the Upper Sides. The Excelsior proved an ideal choice, at prime location, convenient to public transport, not too far from anywhere (ok, ok, we are big walkers and a 50-block stroll will never put us off), a stone's-throw from many restaurants ranging from budget to rather steep. Staff were also very helpful. Will certainly stay again.

Review by: Marcelo Sawczuk
Date stayed September 16, 2009

4.8 out of 5

Great hotel in a good location. Fantastic room size for NYC, a little tired around the edges but I know I'd never get the same sq footage for the price at any other hotel. Only issue was the noise from the other rooms using their showers or baths but a small price to pay for a great hotel in a great location, the view over the Natural History Museum was fantastic. Staff friendly and polite, looking to go back to NYC in October and will definately book the Excelsior again.

Review by: Paula Peters
Date stayed March 30, 2009

4 out of 5

Clean comfortable rooms, although AC in one of our rooms temperamental. Gym is not as good as it first looks. Cycle machines not working, but weight machines okay. Running machines showing their age, but who needs one with Central Park on your doorstep ! Reception staff not overtly friendly, but helpful enough when asked for help. Excellent location in a quiet area, close to Central Park, beside Natural History Museum. Close to Subway with good access to rest of Big Apple. Overall good value, and as good as many more expensive hotels. A good base, with easy access to all sights and attractions.

Review by: David Brims
Date stayed October 25, 2008

2.6 out of 5

We booked a double deluxe room...they call it a suite. But the rooms are very cramped especially the bathroom. Good cleaning service every day. Expensive hotel for the quality of rooms and facilities. Located close to central park but a 25 mins taxi ride to down town.

Review by: Anonymous
Date stayed September 11, 2008

Excelsior Hotel New York photos

Excelsior Hotel New York Exterior
Exterior
Excelsior Hotel New York Room
Room
Excelsior Hotel New York Conference room
Conference room
Excelsior Hotel New York Hotel interior
Hotel Interior
Excelsior Hotel New York Lounge
Lounge
Excelsior Hotel New York Restaurant
Restaurant
Excelsior Hotel New York Room
Room
Excelsior Hotel New York Bathroom
Bathroom
Excelsior Hotel New York Fitness centre
Fitness Centre
Excelsior Hotel New York Living room
Living room
Excelsior Hotel New York Meeting room
Meeting room
Excelsior Hotel New York Room
Room
Excelsior Hotel New York Exterior
Exterior
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