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Encanto El Faro Luxury Ocean Front Condo Hotel
4 StarsCalle 10 y Zona Federal Maritima Playa Del Carmen Quintana Roo 77710
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Location
Located a few steps away from Playa del Carmen's famous Quinta Avenida, Encanto El Faro Condo Hotel is right on the shores of the magnificent white and turquoise beaches of the Riviera Maya. Boca Paila, a natural reserve and Cavernas Chaaktun are the notable tourist spots.
Rooms
Guests can make themselves comfortable in any of the accommodation units offered onsite. Each of these offers modern amenities such as air conditioning, kitchen, telephone and flat screen TV.
Restaurant
Travellers at Encanto El Faro Luxury Hotel can relish tasty cuisines served in the relaxing ambience of the onsite restaurant. The onsite bar is an ideal place to relax with a favourite drink.
General
Visitors at Encanto El Faro Luxury Ocean Front Condo Hotel can utilise the banquet room to host their social events. After a tiring day of touring, travellers can take a refreshing dip in the onsite swimming pool. Guests set out on a ATV Explorer Jungle Tour at leisure.
Hotel Facilities
- Baby Sitting Service
- Beauty Salon / Hairdresser
- Doctor On Call
- Laundry Services
- Restaurant
- Swimming Pool - Outdoor
- Banquet Facilities
- Concierge
- Gym / Fitness Facilities
- Lift / Elevator
- Room Service
- Bar / Lounge
- Currency Exchange Services
- Internet Access - High Speed
- Non-Smoking Rooms
- Spa / Wellness Centre
Room Facilities
- Air Conditioning
- Cable / Satellite TV
- DVD Player
- Hairdryer
- Microwave Oven
- Safe
- Washing Machine
- Alarm Clock
- CD Player
- Ensuite / Private Bathroom
- Iron / Ironing Board
- Radio
- Stove / Oven
- Writing Desk
- Bathroom Amenities
- Ceiling Fan
- Flat Screen TV
- Kitchen
- Refrigerator
- Tea and Coffee Making Facilities
Encanto El Faro Luxury Ocean Front Condo Hotel Guest Reviews
10 day vacation. Our first night we were put in a less than desirable condo. The dishwasher had been pulled out, there was no washer/dryer, and the furniture was junk. However the concierge, Sylvia, said we would have a better room available the next afternoon and, true to her word, she moved us to a beautiful 1st floor condo only one unit away from the beach. The food and service from the Wickys restraunt was incredible both beachside and to our rooms. There is no room service but the waiters would bring us breakfast to our patio and just keep the tab open until we paid up after a day on the beach. I will be going back there next year.
mdbuckley wrote on December 17, 2011
The condo is clean and has a lot of space, close everything.
Wil7 wrote on December 15, 2011
This hotel is really nice I would say, apart from some details. - No WiFi in the room. - Don't get the included breakfast. It is in the adjacent beach club Wickys where the service is just really, really, really slow. Go to some local place and get breakfast, or just pop into Starbucks if a simple sandwich and coffee is what you want. - The beach chairs you are supposed to have access to is in a separate little part of the same beach clubs area. Good luck getting the hotel staff to get you an umbrella. Just pay 50 pesos and get the Wickys staff to do it instead. Some days it was ok, other days just impossible. Apart from these rather minor details it's clean and really nice with good staff and you can't really beat the location. You are ON the beach and 1 block away from the main street.
Niklas wrote on December 6, 2011
I would give El Faro 5 stars if it were not for a few maintenance issues. I have been told that they are typical in Mexico, but a shower that does not drain and a patio jacuzzi that is in need of repair could have been attended too. All other small issues were taken care of quickly - and there were a handful. I had a hard time choosing between El Taj and El Faro, but after 8 days at El Faro, it won me over. El Taj has a small pool and is on a beach with many fishing boats. You can't swim in front. It is also next to the very loud beach clubs, so I assume it was noisy - the music was always blaring. El Faro has a great pool that was steps from the calm ocean, perfect for swimming. The rooms are small, but well equipped. Plan on buying everything, including paper-towels and cascade at the grocery. Not even a salt shaker - the maids clear everything out when you leave. The restaurant Wicky's on site, is expensive, with very mediocre food (great burger and ceviche - but that's it), but it was nice to have an option. The service was very slow on the beach and in the pool area. They could work on that.... The Wifi at El Faro is horrible. It's not available in the rooms, only in the lobby or the restaurant, and it's slow, slow, slow. Major pain. I would have paid a daily fee to have it available in my room. The front desk was cordial, but not friendly. They were slow to respond to requests that they didn't deem an emergency (like our sliding door not locking or the dish washer overflowing). The hotel is very clean. The maid service is fine. They do not "clean" the room daily, but do bring in fresh towels. We had 1 thorough cleaning. Lots of security which prohibits non-hotel guests from the property. I felt very safe and well protected especially being on the first floor. I would book again, no questions asked!
