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Edgewater Resort & Spa Rarotonga
4 StarsAvarua Rarotonga
|
Rating
|
|
|---|---|
| Cleanliness | 3.2 |
| Facilities | 3.3 |
| Service | 3.6 |
| Location | 4.2 |
| Pricing | 3.2 |
| Overall | 3.7 |
Location
Nestled between majestic green mountains and a white sandy beach, overlooking a deep blue lagoon reflecting the tranquil blue sky, the Edgewater Resort & Spa is located on 6 acres of lush and is only 8 minutes drive from the City Centre Rarotonga. The exotic surroundings of the hotel resonates a magical Pacific experience and an unforgettable vacation.
Rooms
This hotel offers 250 well-decorated bedrooms that are air-conditioned and facilitated with an array of modern amenities to ensure maximum comfort.
Restaurant
Edgewater Resort has an array of restaurants on its grounds, giving you a whole range of superb dining experiences to choose from with a variety of delicious cuisines. You can also relax in the laidback atmosphere of Mal's Bar with various cocktails.
General
Edgewater Resort & Spa Rarotonga offers fully equipped conference rooms for organising meetings and other events with a capacity of 120 people. At leisure, you can have a bracing dip in the swimming pool or relax at the spa that offers a fine array of therapeutic treatments, massage therapies, body treatments and facials to revitalize body, mind and soul. You can also enjoy the variety of water activities available nearby including, snorkeling and scuba diving.
Additional Information
- 5 min drive to the Airport (Rarotonga)
- 8 min drive to the City Centre (Rarotonga)
Hotel Facilities
- Baby Sitting Service
- Barbecue Area
- Business Centre
- Children's Playroom
- Dining Room
- Faxing Facilities
- Gift Shop
- Laundry Facilities
- Non-Smoking Rooms
- Reception
- Safe Deposit Box
- Spa / Wellness Centre
- Tennis Court
- Banquet Facilities
- Beauty Salon / Hairdresser
- Child Care
- Conference Facilities
- Disabled Facilities
- Games Room
- Internet Access - High Speed
- Laundry Services
- Parking Facilities
- Restaurant
- Secretarial Services
- Swimming Pool - Outdoor
- Tour Desk
- Bar / Lounge
- Billiards
- Children's Playground
- Currency Exchange Services
- Doctor On Call
- Garden
- Internet Access - Wireless
- Lobby
- Photocopying Facilities
- Room Service
- Shopping Arcade
- Table Tennis
Room Facilities
- Air Conditioning
- Ensuite / Private Bathroom
- Telephone
- Cable / Satellite TV
- Hairdryer
- Ceiling Fan
- Refrigerator
Edgewater Resort & Spa Rarotonga Guest Reviews
This is my 6th visit to the Cook Island. I only required this room for one night as I had an early morning flight from Rarotonga back to Auckland. This was my second stay at the Edgewater and again I left feeling disappointed, mainly due to certain staff, not being well informed and having previous guests food left in the room. I checked in to the hotel at 1pm, the check in staff agent was lovely, I organised transfers from the hotel to the airport with her, collected my room key and went to the room. My room and it's amenities were lovely, the studio apartment was spacious and exactly what I would prefer for a long stay. However, on closer inspection there was no bottled water (which you can be charged for) in the room and there was a block of frozen camembert in the freezer (I'm guessing from a previous guest). I had a lunch to go to so quickly had a shower which has great water pressure. On the way out I spoke to a woman on the front desk and explained that there was no bottled water in the fridge and the leftover cheese in the freezer. She said "you haven't been charged for the water" then spoke to the staff member next to her and they gave me a form to fill out. No apology at all. I was advised that they would raise it with housekeeping if I fill out the form - with my customer feedback. Customer service 101, do something about the issue right then and there, or at least look like action will be taken and also apologise even though it wasn't your fault directly. I returned back later that evening to grab my luggage and take my transfer to the airport. I was not informed of a price when I booked the transfer, however learned that it was NZD20.00 per person. I had just assumed that the transfers were included in the room rate. There were two of us and had I known it would be NZD40.00 total I'd have just taken a cab. As above rooms, amenities and facilities are good at the Edgwater, staff was the let down on this occasion. I will not stay here again.
elmomaverick1980 wrote on November 8, 2011
Husband & I enjoyed staying here. Food selection was good, convenient and priced reasonably. Renting a car was easy as Budget on premises. Staff very friendly. Good 'middle of the road' priced accommodation and convenient location. If i visited again, would probably try another place to compare.
Anonymous wrote on July 14, 2011
Hotel was good but too many kids & pool was too small. Food was excellent!!
David Grose wrote on May 13, 2011
I was in one of the garden rooms which was fine since not going to spend much time in a room on tropical island! Bed was ok and good air-con / fan to keep cool. Location pretty good close to airport and town plus other resorts. Pricing not the cheapest for drinks we spent a lot of time at bar down the road... Food not the best so ate out mostly - higly recommend Alberto's. Still good resort for kids as plenty of activities and other kids running around. Had a bit of trouble on checking out as they didnt had confirmation I had paid xxxxxx and also I had to point out the $100 credit that came with the booking. Would likely stay somewhere a bit smaller if make it back to Raro again.
Kevin Godfree wrote on July 12, 2010
We like the daily activity information very much.
Rainer Franke wrote on April 20, 2009
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| Lagoon Lodges Rarotonga | 3 Stars |
| Moana Sands Beachfront Hotel & Villas | 3.5 Stars |
| Sanctuary Rarotonga On The Beach Resort | 5 Stars |
| Te Vakaroa Villas Muri Beach | 1 Stars |
| Crown Beach Resort & Spa Rarotonga | 4 Stars |
| Sunset Resort | 4 Stars |
| Rarotongan Beach Resort & Spa Rarotonga | 4 Stars |
| Muri Beach Club Hotel Rarotonga | 4 Stars |
| Manuia Beach Boutique Hotel Rarotonga | 4 Stars |
