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Eaton, Hong Kong

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Eaton, Hong Kong

4 Stars

380 Nathan Road Kowloon Hong Kong


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Eaton, Hong Kong ExteriorEaton, Hong Kong ExteriorEaton, Hong Kong RestaurantEaton, Hong Kong Twin room
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Rating criteria
Rating
Cleanliness 4.1
Facilities 3.3
Service 3.9
Location 4.4
Pricing 3.7
Overall 3.9
Eaton Hong Kong Hotel invites corporate and leisure travellers to elegant accommodations conveniently set in the heart of the busting business district. During free time, tourists can go for a Peak Tram ride to Victoria Peak, take in the sweeping views at Victoria Harbour or find good bargains at Temple Street Night Market. A Hong Kong city tour is incomplete without stopping by Avenue of Stars.

Location
Eaton Hong Kong Hotel is situated in the centre of Kowloon district in Hong Kong, just a few steps away from Jordan MTR Station. After attending events and trade shows at Hong Kong Convention and Exhibition Centre, tourists can view the displays at Hong Kong Space Museum.

Rooms
Each of the cosmopolitan rooms and suites is furnished with cable LCD TV, Internet access, mini bar, safe deposit box, iHome and en suite bathroom. Suites come with work desk and living area.

Restaurant
Eaton Hong Kong Hotel, guests indulge in delectable Cantonese cuisines at Yat Tung Heen, Japanese dishes at Yagura and grilled specialties at Metro Buffet & Grill.

General
On leisure, guests at Eaton, Hong Kong can plunge in the rooftop pool or work out at the 24-hour fitness centre. Meetings rooms and ballroom are available for conferences, conventions and social gatherings of up to 550 people. The hotel also provides 24-hour room service, 24-hour concierge, babysitting and Wi-Fi access throughout the property.

Additional Information

  • 3 km to the Train Station (Kowloon)
  • 36 km to the International Airport (Hong Kong)

Hotel Facilities

  • Airport Transfer
  • Beauty Salon / Hairdresser
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Laundry Services
  • Parking Facilities
  • Restaurant
  • Secretarial Services
  • Tour Desk
  • Banquet Facilities
  • Business Centre
  • Disabled Facilities
  • Internet Access - High Speed
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Room Service
  • Shopping Arcade
  • Bar / Lounge
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor

Room Facilities

  • Air Conditioning
  • Disabled Facilities
  • Iron / Ironing Board
  • Pay TV
  • Refrigerator
  • Telephone
  • Alarm Clock
  • Ensuite / Private Bathroom
  • Mini Bar
  • Pay-per-view Movies
  • Safe
  • Valet Service
  • Colour TV
  • Hairdryer
  • Modem / Data Port Connection
  • Radio
  • Tea and Coffee Making Facilities
  • Voicemail

Eaton, Hong Kong Guest Reviews (293)


Eaton, Hong Kong
5 out of 5

VERY FRIENDLY STAFF. I ASKED A CHANGE OF ROOM BECAUSE I DON'T LIKE THE VIEW OUTSIDE. ALSO, THERE'S AN ELECTRICITY PROBLEM INSIDE. THEY QUICKLY CHANGED THE ROOM, HOWEVER, I HAD A HARD TIME TALKING TO THEM. SOME OF THEM DON'T REALLY UNDERSTAND ENGLISH THAT WELL

KIMBY wrote on January 31, 2013


Eaton, Hong Kong
4 out of 5

Just a few minutes' walk from Jordan MTR station, many eating places and shops close by. Recommended.

Chinese daddy wrote on January 10, 2013


Eaton, Hong Kong
4 out of 5

the new concept of this hotel gives me a warm feeling as it feels like home. the rooms are very bright & compact. Although it is small it has everything in the room. The only one thing I did not like was the toilet space. There isn't enough space for me to turn around as the shower room was small but it was very very clean. Wifi was provided throughout the hotel which allows me to connect to the Internet freely.

dumb09 wrote on January 6, 2013


Eaton, Hong Kong
2 out of 5

3rd time staying but standard not maintained. disappointed with the service & room standard.

xpg57 wrote on January 3, 2013


Eaton, Hong Kong
4 out of 5

Good sized club rooms, with breakfast included (got free upgrade to buffet breakfast from e-club continental breakfast). Short walk to shops and MTR train station. Would stay here again.

Fungster wrote on January 1, 2013


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Overall Guest Rating

Overall3.9 out of 5
Cleanliness4.1 out of 5
Facilities3.3 out of 5
Service3.9 out of 5
Location4.4 out of 5
Pricing3.7 out of 5

Eaton, Hong Kong Guest Reviews

SortBy:

5 out of 5

VERY FRIENDLY STAFF. I ASKED A CHANGE OF ROOM BECAUSE I DON'T LIKE THE VIEW OUTSIDE. ALSO, THERE'S AN ELECTRICITY PROBLEM INSIDE. THEY QUICKLY CHANGED THE ROOM, HOWEVER, I HAD A HARD TIME TALKING TO THEM. SOME OF THEM DON'T REALLY UNDERSTAND ENGLISH THAT WELL

Review by: KIMBY
Date stayed January 31, 2013

4 out of 5

Just a few minutes' walk from Jordan MTR station, many eating places and shops close by. Recommended.

Review by: Chinese daddy
Date stayed January 10, 2013

4 out of 5

the new concept of this hotel gives me a warm feeling as it feels like home. the rooms are very bright & compact. Although it is small it has everything in the room. The only one thing I did not like was the toilet space. There isn't enough space for me to turn around as the shower room was small but it was very very clean. Wifi was provided throughout the hotel which allows me to connect to the Internet freely.

Review by: dumb09
Date stayed January 6, 2013

2 out of 5

3rd time staying but standard not maintained. disappointed with the service & room standard.

Review by: xpg57
Date stayed January 3, 2013

4 out of 5

Good sized club rooms, with breakfast included (got free upgrade to buffet breakfast from e-club continental breakfast). Short walk to shops and MTR train station. Would stay here again.

Review by: Fungster
Date stayed January 1, 2013

5 out of 5

Smart Eaton hotel may not be located directly next to the MTR, but definitely an acceptable distance away from it. The eateries around the hotel area are extremely convenient to go to. Most importantly, the hotel's cleanliness remained the same all these years, that's why for these past 5 years, every year we choose eaton hotel without searching other possible choices.

Review by: Stella Ng
Date stayed December 26, 2012

2 out of 5

Kevin checked us in at the counter. We had our print out hotel reservation along with our passports. We found his attitude mediocre. He answered all queries with a flat, yes as if he doesn't want further questions. Next we visited the gym, the attendant sitting at the counter, Esther did not greet not seem interested in greeting. We asked what time is the gym opened till. She flatly answered 24 hrs and continued looking at her phone. There was no basic amenities such as toothbrushes. The mini fridge was flown. No bottle opener, attendant had to stand and opened for us outside our room. Overall the only plus was the location. Service should b up a notch.

Review by: 2Tans
Date stayed December 23, 2012

1 out of 5

We stayed for 7 days in the E Club. The food served there was very ordinary, it would not encourage anyone to use the hotel restaurants. They had this stupid music playing continuously, same disc over and over again, sounded like Donald Duck singing Christmas Carols, after 7 days we were pleased to leave. Looking at the next question, would I recommend this hotel to someone else? Yes, but only to someone I did not like. I also found the reception manager very rude.

Review by: Raymond B
Date stayed December 13, 2012

4 out of 5

Great central location right on Nathan Road. Nice room looks like it was recently re-fitted. Helpful staff. Room a bit noisy but it is central Hong Kong.

Review by: Osaka Gus
Date stayed December 12, 2012

4 out of 5

Room is small but cosy. Close to MTR, buses, shops & restaurants.

Review by: LA Perth
Date stayed December 11, 2012

5 out of 5

Got it at an offer. So was definitely value for money. Room was clean, comfy and well equipped. View wasn't great though. Was assigned to a room at the end of the corridor. Wasn't exactly the best room location. But oh well, for the price I was paying... Lobby was nice. Location fine as well. But most places in HK are fine in location anyways. Would come again.

Review by: Your Dad
Date stayed November 30, 2012

4 out of 5

Great place and economic place to stay especially in Nathan area.

Review by: David T
Date stayed November 25, 2012

2 out of 5

Very disappointed with this hotel.The only good thing to mention is its location. We stayed in what was supposed to be a Club Room.I actually questioned if it was, and they assured me it is. The MAIN reason I booked a Club Room was for its size. Eatons web site shows pictures and their own description says "From our Club Rooms are smart and functional and are perfect for those guests who enjoy room to work or shop!! A large working space combined with a lounge and coffee table, gives you all the space you need to spread out and relax". I thought perfect. Not ours, it was a small room with only one chair so one of us always had to sit on the bed.When I complaned I was told there are different catagories of Club Rooms, so I brought up their web site on my phone and told the receptionist to show me where it says this and showed him the room description, but still nothing done. Breakfast in the E-Club is pathetic. Very small selection. Even with that, still had to ask every day for the food to be topped up as it was empty. We ordered fried eggs each morning, 3 out of four times they were forgotten. Even on the last morning, it took 30 minutes to get the eggs, and there was only 3 people in the club. On the third day, we had been out all morning and returned to our room at around 2.45pm to find our room still had not been made up. It took 2 phone calls and a trip to the E-Club to get someone up there to do the room.Well over an hour later. The staff show a very "I don't care" attitude and I would not recommend this hotel to anyone and would not stay there again.

Review by: Woody46
Date stayed September 27, 2012

4 out of 5

I always wanted to make my mother happy and make her feel good. So, I really want to give her a pleasant holiday and a wonderful vacation experience. After reading most of the reviews, i finally booked myself a Deluxe Twin at Eaton Smart Hong Kong (smooth booking process and prompt responses). We arrived late, around 8:00pm. The check-in process was smooth and quick, and the receptionist was polite and pleasant. Everything was quite nice in this hotel given the price we paid, convenient store and Tsui Wah Restaurant just right across the hotel. A very strategically located hotel, just a few minutes walk to Jordan MTR station. Great location, comfortable bed to sleep, clean bathroom with hot water shower and good daily room make-up. Toiletries and coffee/tea making facilities replenished daily. What impressed me most was the 24-hour complimentary use of computer station with printer and high speed internet access located at hotel lobby. Last on my list, check-out process was fast and easy. Eaton Smart Hong Kong - a good quality accommodation for a reasonable price. I will recommend this hotel and will definitely come back again on my future trips.

Review by: McDull
Date stayed September 4, 2012

4 out of 5

This hotel could provide something beyond my very first expectation. Staff very professional, Room clean, Required equipment in hotel perfectly provided in room. Good location, 10 min from Jordan station by walk. Wish to stay again in my next trip to HK.

Review by: Surasuk Wong
Date stayed July 29, 2012

4 out of 5

This Hotel is in a fantastic location on Nathan Road, walking distance to Ladies Market and Temple Street Night Market which are not to be missed. The MTR train line is right up the street and takes you everywhere you could need to go. The hotel itself is good, the gym had everything but during my 8 night stay only 1 treadmill worked and was always occupied. The pool is also great but would be good if they served food & drink up there. The e-club lounge was great each evening and the staff were forever trying to please! I recomment this hotel, great value and the BEST location!

Review by: Mandy7
Date stayed July 23, 2012

5 out of 5

Very impressed with the level of service at this hotel. It is even better than its sister hotel, the five star Langham where I stayed last time. Booked club rooms, was upgraded without having to request. Have only good things to say about the staff at the E-Club. The location is perfect, right on Nathan Rd, close to the Jade market and Temple Street night market if you are looking for shopping.

Review by: Just another traveller
Date stayed June 15, 2012

4 out of 5

The staff were slow and unhelpful however the hotel is brilliant and so well located for visiting Hong Kong with Jordan underground station close by. There are also interesting shops at the door step, a jade market and ancient temple. A free tai chi lesson is included in the mornings which is not to be missed.

Review by: Gavagai
Date stayed June 12, 2012

4 out of 5

We found the hotel to be in a good location for what we wanted to do, with the markets and train station within walking distance. The rooms are small and the beds a bit hard, but everything else needed was good. Would recommend this hotel.

Review by: might helpful
Date stayed June 9, 2012

5 out of 5

We loved the Eaton hotel - efficient, friendly staff, comfortable rooms (but more clothes storage space needed), smart decor, good amenities including a rooftop pool, great location on vibrant Nathan Road about 20 minutes walk from Star Ferry with free shuttle bus service to the airport express. Excellent value for money; would stay here again.

Review by: AvyB
Date stayed June 1, 2012

Eaton, Hong Kong photos

Eaton, Hong Kong Exterior
Exterior
Eaton, Hong Kong Exterior
Exterior
Eaton, Hong Kong Twin room
Twin Room
Eaton, Hong Kong Room
Room
Eaton, Hong Kong Exterior
Exterior
Eaton, Hong Kong Restaurant
Restaurant
Eaton, Hong Kong Room
Room
Eaton, Hong Kong Room
Room
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