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Diplomat Hotel Florence

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Diplomat Hotel Florence

Diplomat Hotel Florence

4 Stars

Via Luigi Alamanni 9 Florence 50123


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Diplomat Hotel Florence ReceptionDiplomat Hotel Florence RoomDiplomat Hotel Florence RoomDiplomat Hotel Florence Bar
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Rating criteria
Rating
Cleanliness 4
Facilities 3
Service 3
Location 4
Pricing 3
Overall 3.4
Experience the comfortable accommodation blended with a warm hospitality and unsurpassed service at the Diplomat Hotel Florence.

Location
Diplomat Hotel Florence is located within a few minutes walk from the main shopping centre and the exhibition halls, as well as from the main historical attractions the city has to offer. This property is also placed just a few steps away from the Duomo, the Uffizi Gallery, Gallery of Fine Arts and Ponte Vecchio.

Rooms
Situated in front of Santa Maria Novella train station, this delightful hotel provides 158 charming and well-appointed rooms equipped with modern facilities.

Restaurant
The hotel is provided with an elegant and spacious restaurant where every morning it invites you to enjoy the extraordinarily rich breakfast buffet, including American style breakfast. La Pergola Bar is an ideal place for an informal meeting in a cosy ambience, where you can enjoy tasty cocktails accompanied by the soft sound of background music.

General
Featuring a well appointed business centre, Diplomat Hotel Florence also offers a meeting room that is an ideal place to host your business meets and seminars.

Hotel Facilities

  • Bar / Lounge
  • Conference Facilities
  • Faxing Facilities
  • Laundry Services
  • Reception
  • Secretarial Services
  • Business Centre
  • Currency Exchange Services
  • Internet Access - High Speed
  • Lift / Elevator
  • Room Service
  • Tour Desk
  • Concierge
  • Disabled Facilities
  • Laundry Facilities
  • Parking Facilities (At Cost)
  • Safe Deposit Box

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Mini Bar
  • Alarm Clock
  • Hairdryer
  • Refrigerator
  • Cable / Satellite TV
  • Internet Access
  • Telephone

Diplomat Hotel Florence Guest Reviews (22)


Diplomat Hotel Florence
2 out of 5

The hotel location is very good, right across the street from the train terminal. But PLEASE beware of the breakfast SCAM. When you check in, they will mark off the "BREAKFAST included" BOX on your key card, but at check out say "oops, that was a mistake, you now owe 8 Euros a person a day" No appologies for making this "mistake" they just say you need to pay. The breakfast is not worth it. Just to be clear, we did not pay for the room with breakfast, but when we first checked in, the room we first received smelled like an ashtray. When we went down to switch rooms, they gave us the "free" breakfast room key. Please make sure you dont fall for this SCAM as I and another couple did at check out. It seems like it's a very common thing with them.

buyerbeware wrote on October 23, 2011


Diplomat Hotel Florence
4.2 out of 5

A good sized room and bed and a generous bathroom. The only downside was an odour that seemed to permeate the bathroom from the drains. This could be minimized by keeping the plugs in place. The breakfast was adequate. The front desk staff were very helpful and English was not a problem. Small lifts were a challenge with baggage

Anonymous wrote on May 23, 2010


Diplomat Hotel Florence
3.6 out of 5

Hotel is rather worn out, like most hotel in Florence and needs refurbishing. Good location and good breakfast.

Anonymous wrote on January 27, 2009


Diplomat Hotel Florence
4 out of 5

As with my previous comments. Hotel very clean and tidy. There is a lack of amenties, the bar is in a sister hotel along the street for example. The price is not cheap for the standard of hotel however for me its convenient location makes up for all other shortcomings. The coffee at breakfast is still not good although they have now got the espresso machine up and running.

Nicholas Wallace wrote on November 25, 2008


Diplomat Hotel Florence
4 out of 5

Location. Location. Location. Across the road from the train station, short walk into town but just far enough away to be a little quieter. Perfect. Price is ok too. Rooms are good (but plain) and the breakfast is good (but plain) so dont think its a 4 star but Id stay again.

Anonymous wrote on October 14, 2008


See all reviews
Joly Hotel Florence 2 Stars
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Together Florence Inn 4 Stars
MSNSUITES Palazzo Galletti Hotel Florence 4 Stars
Residenza Vespucci Florence 4.5 Stars
Hotel Ambasciatori Florence 4 Stars
Albani Hotel Florence 4 Stars
Astoria Boscolo Hotel Florence 4 Stars
Cellai Hotel Florence 4 Stars

Overall Guest Rating

Overall3.4 out of 5
Cleanliness4 out of 5
Facilities3 out of 5
Service3 out of 5
Location4 out of 5
Pricing3 out of 5

Diplomat Hotel Florence Guest Reviews

SortBy:

2 out of 5

The hotel location is very good, right across the street from the train terminal. But PLEASE beware of the breakfast SCAM. When you check in, they will mark off the "BREAKFAST included" BOX on your key card, but at check out say "oops, that was a mistake, you now owe 8 Euros a person a day" No appologies for making this "mistake" they just say you need to pay. The breakfast is not worth it. Just to be clear, we did not pay for the room with breakfast, but when we first checked in, the room we first received smelled like an ashtray. When we went down to switch rooms, they gave us the "free" breakfast room key. Please make sure you dont fall for this SCAM as I and another couple did at check out. It seems like it's a very common thing with them.

Review by: buyerbeware
Date stayed October 23, 2011

4.2 out of 5

A good sized room and bed and a generous bathroom. The only downside was an odour that seemed to permeate the bathroom from the drains. This could be minimized by keeping the plugs in place. The breakfast was adequate. The front desk staff were very helpful and English was not a problem. Small lifts were a challenge with baggage

Review by: Anonymous
Date stayed May 23, 2010

3.6 out of 5

Hotel is rather worn out, like most hotel in Florence and needs refurbishing. Good location and good breakfast.

Review by: Anonymous
Date stayed January 27, 2009

4 out of 5

As with my previous comments. Hotel very clean and tidy. There is a lack of amenties, the bar is in a sister hotel along the street for example. The price is not cheap for the standard of hotel however for me its convenient location makes up for all other shortcomings. The coffee at breakfast is still not good although they have now got the espresso machine up and running.

Review by: Nicholas Wallace
Date stayed November 25, 2008

4 out of 5

Location. Location. Location. Across the road from the train station, short walk into town but just far enough away to be a little quieter. Perfect. Price is ok too. Rooms are good (but plain) and the breakfast is good (but plain) so dont think its a 4 star but Id stay again.

Review by: Anonymous
Date stayed October 14, 2008

4 out of 5

Very convenient location within 150m of main rail station and 10 min utes walk fro Duomo. Room clean and tidy, moderate mini bar prices, excellent bathroom. Facilities are very limited so not sure how this rates a "4 star". Breakfast was OK but coffee not up to ususla Italian standards, they have an Espresso machine but do not use it! Coffee is from a "press button" machine. However I would stay here again as it is a nice balance of price and convenience. Although city centre the rooms are quiet.

Review by: Mr Nick Wallace Mrs Janet Wallace
Date stayed September 22, 2008

5 out of 5

Great hotel with very friendly and helpful staff. When this whole project is completed it will surely be more than a three star hotel.

Review by: Joseph McPartlin
Date stayed July 19, 2008

4 out of 5

The hotel is just located right next to the train station, which you can't miss it. The hotel staff is nice and friendly most of the time. The size of the room is very good and clean at all corners. The hotel breakfast is fairly good. It's kind of a good choice there. You can also find the restaurants, convenience story and internet nearby. Walking distance to the shopping and attaction.

Review by: Joyce Sin Man Pang
Date stayed March 9, 2007

4.8 out of 5

I recently stayed at the hotel Diplomat for 3 days while taking in the sights of Florence. The hotel is convieniently situated for train travelers, directly across from Santa Maria Novella station and a short walk from all the major sites. My single room was more than adequate with a comfortable bed and spacious bathroom. The breakfast buffet was ample, excellent and served from 7:00-10:30. The 50 euro a night rate was definitely a plus! The hotel doesn't have a restaurant but there is a grocery store across the street, as well as a post office, and several good and inexpensive eat in/ take out eating spots attached to the hotel. The train station location was not a problem, seemed no more seedy than anywhere else I walked to and as a middle-aged woman traveling alone I felt extremely safe. The hotel staff was very pleasant and helpful. All in all a very good stay and would definitely recommend this hotel especially at the low rates offered this winter....

Review by: Anonymous
Date stayed January 21, 2007

5 out of 5

This is the best 3 star hotel we have stayed in during our vacation in Italy. The people are very helpful and service is very good. The place is very nice and clean. The location is perfect for travelers.

Review by: Alberto Jocson
Date stayed December 11, 2006

4.8 out of 5

Great experience. The hotel is within a block of the main train station, and the room was very nice.

Review by: Elizabeth Wilder
Date stayed October 13, 2006

4.2 out of 5

Although I wouldn't normally select a hotel next to the train station, my schedule required it. The Diplomat was clean, comfortable, pleasant and professional.

Review by: Anonymous
Date stayed September 29, 2006

3.8 out of 5

We stayed for 2 nights. Positive: the location was great. Nice spacious room! Great breakfast. Negative: the first day we complained about we couldn't close the bathroom door. When we came back in the evening nothing had been done. We reminded the receptionist who had forgotten about it. Next day nothing happened either despite a second reminder. That's bad service! Apart from the service I can recommend this hotel if you get a discount on the stay. Enjoy Florence!

Review by: Anonymous
Date stayed August 9, 2006

4.8 out of 5

The hotel is just opposite the railway station and mini supermarket. It is close to bus stop, walking distance to tour pickups, restaurants including fast food, shops and walking distance to the Duomo (5 - 10 min walk). A number of other hotels link to this hotel are located side by side and share a common breakfast area and the breakfast area is large enough to cater for all.

Review by: Jeffrey Choong
Date stayed June 18, 2006

4 out of 5

We stayed for Threee nights in this hotel. Considering that Florence is relatively expensive this is a quite reasonable hotel. It is very functional beeing only five minutes away from Duomo and the Giotto cathedral and just in front of the railway station. The view is not very special but you can get a glimpse of the two ovewrmentioned attractions if you live in the upper floor. Room size is good and the staff very helpful. I can safely recommend it

Review by: Anonymous
Date stayed June 4, 2006

4.4 out of 5

Excellent hotel for Florence standards. We stayed in Florence two years ago, paid much more and did not experience this level of service. This hotel is part of the B&H group, a group with very high standards at a competitive price. I would recomend this hotel to people even used to 4 star hotels.

Review by: Andries de Beer
Date stayed April 18, 2006

3.6 out of 5

The only problem with hotel was the parking. If you are not driving it would be excellent value but we found it very difficult as parking station nearby was full and we had to metre park.

Review by: Lynette Guise
Date stayed October 12, 2005

5 out of 5

Lovely newly refurbished hotel room with a large terrace. 5th floor breakfast room has views over Florence.

Review by: Helen Whelan
Date stayed September 3, 2005

5 out of 5

Very efficient and friendly staff. Very close to all main cultural buildings. Breakfast very good. Room really good and amazingly with balcony which afforded an excellent view. Certainly happy to strongly recommend this hotel.

Review by: david musson
Date stayed February 21, 2005

4.4 out of 5

A great hotel. The best views of Florence are in the breakfast room.

Review by: Carolina/ Paul Fitzpatrick
Date stayed February 14, 2005

Diplomat Hotel Florence photos

Diplomat Hotel Florence Reception
Reception
Diplomat Hotel Florence Room
Room
Diplomat Hotel Florence Bar
Bar
Diplomat Hotel Florence Dining
Dining
Diplomat Hotel Florence Reception
Reception
Diplomat Hotel Florence Room
Room
Diplomat Hotel Florence Breakfast room
Breakfast room
Diplomat Hotel Florence Lobby
Lobby
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