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Diplomat Hotel Canberra

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Diplomat Hotel Canberra

Diplomat Hotel Canberra

4 Stars

cnr Hely Street and Canberra Avenue Manuka Canberra ACT 2603


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Diplomat Hotel Canberra Guest roomDiplomat Hotel Canberra BarDiplomat Hotel Canberra Deluxe roomDiplomat Hotel Canberra Lobby
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Rating criteria
Rating
Cleanliness 3.2
Facilities 2.8
Service 3.2
Location 3.4
Pricing 3.2
Overall 3.2
This friendly boutique property is well-located, featuring impressive amenities, comfortable accommodation and personal service.

Location
Perfectly positioned in the heart of the national capital, Diplomat Hotel Canberra is set in the Parliamentary Triangle, opposite the railway station and minutes away from the city

Rooms
Every room in the Diplomat is appointed at the highest standards, with stylish furnishings and modern amenities. Whatever size and style of room you need, your comfort is assured in the rooms.

Restaurant
Guests can enjoy a superb meal and fine drinks at the ever popular on site Diplomat Bar and Grill.

General
The hotel specialises in small fully catered meetings, which are organised in elegantly appointed boardroom suites and dedicated conference room. You can release the tensions of a hectic schedule in the gymnasium, sauna or by the outdoor pool.

Additional Information

  • 7 km to the City Centre

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Smoke Free Hotel
  • Bar / Lounge
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Parking Facilities
  • Restaurant
  • Sauna
  • Swimming Pool - Outdoor
  • Business Centre
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Photocopying Facilities
  • Room Service
  • Secretarial Services

Room Facilities

  • Air Conditioning
  • Mini Bar
  • Refrigerator
  • Colour TV
  • Pay-per-view Movies
  • Tea and Coffee Making Facilities
  • Hairdryer
  • Radio
  • Telephone

Diplomat Hotel Canberra Guest Reviews (76)


Diplomat Hotel Canberra
4 out of 5

The two of us enjoyed our stay at this Hotel. Friendly staff, great service, good restaurant, beautiful surroundings, safe underground parking, spacious room & internal lounge areas. Appreciated complimentary extras. eg. newspapers, current magazines, fruit. No hesitations in staying there again on next visit to Canberra. Only down was that Hotel's Wi-Fi is only reachable around ground floor lounge areas.

ChrisNQ wrote on February 4, 2013


Diplomat Hotel Canberra
3 out of 5

A little tired looking, but clean, well presented and ideally located.

Freddie wrote on January 27, 2013


Diplomat Hotel Canberra
4 out of 5

excellent,very helpful staff,thank you for a pleasant stay

busboy wrote on January 10, 2013


Diplomat Hotel Canberra
4 out of 5

I was disappointed in the cleanliness of the bathroom. Shocked to see long hair on the door inside the bathroom.

Paul Bootes wrote on December 29, 2012


Diplomat Hotel Canberra
2 out of 5

Shower was broken, bed sheets too small for bed, fly screen broken. Hotel has a generally run-down feel. Would not stay here again.

JohnT wrote on October 7, 2012


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Overall Guest Rating

Overall3.2 out of 5
Cleanliness3.2 out of 5
Facilities2.8 out of 5
Service3.2 out of 5
Location3.4 out of 5
Pricing3.2 out of 5

Diplomat Hotel Canberra Guest Reviews

SortBy:

4 out of 5

The two of us enjoyed our stay at this Hotel. Friendly staff, great service, good restaurant, beautiful surroundings, safe underground parking, spacious room & internal lounge areas. Appreciated complimentary extras. eg. newspapers, current magazines, fruit. No hesitations in staying there again on next visit to Canberra. Only down was that Hotel's Wi-Fi is only reachable around ground floor lounge areas.

Review by: ChrisNQ
Date stayed February 4, 2013

3 out of 5

A little tired looking, but clean, well presented and ideally located.

Review by: Freddie
Date stayed January 27, 2013

4 out of 5

excellent,very helpful staff,thank you for a pleasant stay

Review by: busboy
Date stayed January 10, 2013

4 out of 5

I was disappointed in the cleanliness of the bathroom. Shocked to see long hair on the door inside the bathroom.

Review by: Paul Bootes
Date stayed December 29, 2012

2 out of 5

Shower was broken, bed sheets too small for bed, fly screen broken. Hotel has a generally run-down feel. Would not stay here again.

Review by: JohnT
Date stayed October 7, 2012

4 out of 5

Positives: Comfortable bed & quiet room Free undercover parking Good buffet breakfast Friendly staff Within walking distance to Kingston shops Tea, coffee and hot chocolates making facilities Fantastic water pressure Room has a pleasant fragrance Negatives There were random strands of hair in the bathroom (including towels, bath tub, floor & basin). Blonde, brunette and ginger coloured! Thankfully they were not short & curly :) Old, worn, torn carpet. Clean sheets, pillows and bed are important to me as is clean bathroom. Thankfully, most Australian hotels does not have a rust water pipe issue :). Overall, a very pleasant stay with some nice staffs.

Review by: JustinaleCoq
Date stayed October 2, 2012

3 out of 5

There is no getting around it, this hotel is showing it's age. The best you could say about it was that it was adequate. The room's carpets were stained, the TV smaller than a computer monitor, the size of the room was adequate. The room was very clean, and the bathroom, adequate but really clean. The breackfast which we paid extra for was, barely, adequate, if pricey. Car parking was free however. For a night or two, hotel was adequate, otherwise, try elswhere.

Review by: Coastal Couple
Date stayed September 17, 2012

4 out of 5

Only downers were 1) The carpet had been cleaned that morning and the chairs were on the bed, table, and desk. As well the airco was on max cool, so a little iceberg like. 2) I found that the bottom sheet was gathering up under my feet. In the morning I found out why! The sheet was 300 mm short of the bottom of the bed! Staff friendly, breakfast ordinary.

Review by: Jimmo
Date stayed April 8, 2012

4 out of 5

We had a group of 4 adults and a baby and the room was large enough without being cramped. The beds were very comfitable, and we had good night sleeps. The staff was very acommindating with all our requests and we would recommend your facitliy to others.

Review by: JimRJ
Date stayed March 24, 2012

5 out of 5

As a long time business traveler, I found the Diplomat to be a welcome surprise in its level of hospitality, comfort and thoughtful attention to detail, which makes the hotel a home away from home. Rooms are comfortable, common areas are spacious and relaxing and the staff are genuinely out to make the stay as pleasant as possible. The food is very good as well! I am changing my Canberra preference to The Diplomat.

Review by: Muzza
Date stayed December 6, 2011

4.4 out of 5

Overall very comfortable & highly recommended. Front of house staff are excellent. Wifi is very slow. LCD televisions in room are quite small.

Review by: Anonymous
Date stayed September 16, 2011

3.8 out of 5

Location to Manuka is good, but a fair way to the city centre & tourist attractions. Cannot fault the service by the staff, the only down side to the hotel is the limited restaurant menu. Plenty of nice places to eat close by in Manuka & Kingston though. Stayed in a standard queen room, bed was comfortable and there were no issues with the bathroom. Well priced accommodation and would stay again.

Review by: Anonymous
Date stayed August 22, 2011

3.8 out of 5

Started off good, one receptionist was extremely friendly and helpful. The first breakfast we were greeted and asked how we preferred eggs, poached is the best way to go(depends on chef), the plating started with 2 eggs and 2 toast, next day 2 eggs 1 toast, last day 2 eggs no toast!! FOUR star hotel?? Bar closes too early, 10pm when the shutters go down. The Friday night and dinner in the hotel, it was NOT of the quality for the price, also sitting next to people ordering a take-away pizza to their room and the hotel accommodated this! The bar closed early, risotto too wet, lamb shanks were tough, the cheese board was lacking in the menu declared varieties and they were extremely poor considering that some of the local cheeses are better. Loved the receptionist disliked the food and the restriction of the services (bar fridges in a room do not qualify as bar service (at those prices)) AND the TV did not have the full digital spectrum, minor, but!!(4* hotel)

Review by: Anonymous
Date stayed February 6, 2011

4.6 out of 5

in the en-suite with our room the shower screen on the side of the bath was very poor. It appeared a rubber slat was missing from the bottom of the glass screen allowing a lot of water to escape onto the bathroom floor. This could be very dangerous with children around or for folk not good on their feet. Restaurant food and choice average.

Review by: Brenda and Edward Smith
Date stayed January 31, 2011

3.6 out of 5

Location good for Manuka etc, but a little way from centre of town and main tourist attractions.

Review by: Joanne Kee
Date stayed October 12, 2010

4 out of 5

Diplomat was warm and clean. We were travelling with children and it was well located within walking distance to Manuka shops. We have stayed at many hotels in Canberra and the Diplomat was better than many others and offered value for money. It is not a top class hotel but very comfortable and the staff are helpful.

Review by: Susan Jensen
Date stayed October 3, 2010

4 out of 5

Clean,well priced accommodation in pleasant surrounds.

Review by: Bill Cortese
Date stayed September 20, 2010

2.6 out of 5

the hotel was very old, I think we had arrived after it had just been painted and there was a strong odour. The room itself was fine but the rest of the hotel did not feel welcoming to use the dining or other facilties. May suit more mature visitors

Review by: Anonymous
Date stayed August 24, 2010

4 out of 5

A clean, conveniently located hotel close to the major attractions and also close to Manuka town centre which is complete with a variety of wonderful restaurants, cafes and stores. With the exception of some night time traffic noise, I could not find fault with the hotel. I would have no hesitations in staying there again.

Review by: Anonymous
Date stayed July 16, 2010

4.6 out of 5

we enjoyed our stay at the diplomat hotel. it was clean and the location was very close to the art gallery, which was the reason why we went.

Review by: Marcia Doukas
Date stayed February 4, 2010

Diplomat Hotel Canberra photos

Diplomat Hotel Canberra Guest room
Guest Room
Diplomat Hotel Canberra Bar
Bar
Diplomat Hotel Canberra Lobby
Lobby
Diplomat Hotel Canberra Room
Room
Diplomat Hotel Canberra Bar
Bar
Diplomat Hotel Canberra Hotel entrance
Hotel Entrance
Diplomat Hotel Canberra Meeting room
Meeting room
Diplomat Hotel Canberra Deluxe room
Deluxe Room
Diplomat Hotel Canberra Lounge
Lounge
Diplomat Hotel Canberra Standard room
Standard Room
Diplomat Hotel Canberra Bathroom
Bathroom
Diplomat Hotel Canberra Guest room
Guest Room
Diplomat Hotel Canberra Guest room
Guest Room
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