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Crowne Plaza Mutiara Kuala Lumpur Hotel

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Crowne Plaza Mutiara Kuala Lumpur Hotel

Crowne Plaza Mutiara Kuala Lumpur Hotel

5 Stars

Jalan Sultan Ismail Kuala Lumpur 50250


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Crowne Plaza Mutiara Kuala Lumpur Hotel ExteriorCrowne Plaza Mutiara Kuala Lumpur Hotel BarCrowne Plaza Mutiara Kuala Lumpur Hotel Conference roomCrowne Plaza Mutiara Kuala Lumpur Hotel Room
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Rating criteria
Rating
Cleanliness 4.3
Facilities 4.3
Service 4
Location 4.7
Pricing 4.3
Overall 4.3
Set amidst landscaped gardens in the heart of Kuala Lumpur's entertainment and shopping district, Crowne Plaza Mutiara Kuala Lumpur Hotel is a fine choice of accommodation for all type of travellers. Just a short walk away is the city's hottest nightspots and eateries on the street Bukit Bintang. Holidaymakers can enjoy a visit to the tallest twin buildings in the world, Petronas Towers. Just 300 metres away is KLCC that houses a large array of fashion shops. Sungei Wang plaza is just 800 metres away.

Location
Located right in front of the Raja Chulan monorail station, Crowne Plaza Mutiara Kuala Lumpur Hotel is near major tourist attractions including Dewan Filharmonik Petronas and Craft Complex, an ideal place to see the amazing handicrafts. Golden Triangle is just 31 metres away from this hotel.

Rooms
All 563 rooms and suites are well designed and features Internet access, work areas and open plan bathrooms with separate shower areas and oversized bathtubs.

Restaurant
Enjoy international and local favourites at the Planter's Inn or visit Ishq, a contemporary restaurant and wine bar that serves Pan Asian cuisine with Malaysian flavours.

General
Hotel offers some of the most comprehensive meeting facilities in the city with over 3,800 square metres of purpose built meeting space. While in the city, guests can also explore the famous Kuala Lumpur Tower, the fifth tallest freestanding tower in the world.

Additional Information

  • 31 m to the Golden Triangle
  • 300 m to the KLCC
  • 800 m to the Sungei Wang plaza

Hotel Facilities

  • Baby Sitting Service
  • Concierge
  • Gym / Fitness Facilities
  • Parking Facilities
  • Room Service
  • Spa / Wellness Centre
  • Bar / Lounge
  • Currency Exchange Services
  • Internet Access - High Speed
  • Photocopying Facilities
  • Sauna
  • Swimming Pool - Outdoor
  • Business Centre
  • Gift Shop
  • Internet Access - Wireless
  • Reception
  • Shopping Arcade
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Cable / Satellite TV
  • Internet Access
  • Refrigerator
  • Tea and Coffee Making Facilities
  • Bathrobe
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Safe
  • Voicemail
  • Bathtub
  • Hairdryer
  • Mini Bar
  • Shower

Crowne Plaza Mutiara Kuala Lumpur Hotel Guest Reviews (28)


Crowne Plaza Mutiara Kuala Lumpur Hotel
4 out of 5

The location is excellent and the staff very nice. Personally, I feel that the hotel could do with an overall makeover as it is starting to look a bit old. Our room was average size but the awkward position of the bed made it difficult to walk around to the other side of the bed. The air-con in our room on the first night was not working properly, or maybe it was turned down slow, and so the 2nd night was much better after we asked for the temperature to be lowered to make the room a bit cooler. Was a bit disappointed that there was no free WIFI in the lobby area, as most similar established/ 4 to 5-star hotels do offer this free facility without having to spend money in the dining area. Overall, I am happy with our 2-night stay in this hotel.

Ms Hobart wrote on December 4, 2012


Crowne Plaza Mutiara Kuala Lumpur Hotel
5 out of 5

one shortcomings: the hall is a bit dark. if you wang cheap green taxi ,you'd better go down to the road.

Henry89 wrote on September 30, 2012


Crowne Plaza Mutiara Kuala Lumpur Hotel
4 out of 5

OUR TWO DAYS STAY AT CROWN PLAZE WERE ENJOYABLE. STAFFS ARE FREINDLY AND HELPFUL. ROOM WAS SPACIOUS AND BRIGHT. LOCATION IS GOOD BUT COULD BE IMPROVED IF THERE IS A SHELTERED CONNECTION FROM THE HOTEL TO THE BRIDGE WHICH LINK TO THE PAVILLION MALL AND KLCC.

JW TEO wrote on April 6, 2012


Crowne Plaza Mutiara Kuala Lumpur Hotel
3 out of 5

Not good compared to other hotels in the area. Room service was not good. Smaller room and old TV.

Sanju wrote on December 26, 2011


Crowne Plaza Mutiara Kuala Lumpur Hotel
5 out of 5

No fuss, very speedy checkin. We went a bit early to checkin, about 2+ hours earlier, but managed to get a room very quickly. The staff at the front desk was very professional and helpful. Of course, the location of the hotel speaks for itself. Highly recommended! Have a sweet day!

Sweet L. wrote on December 15, 2011


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Overall Guest Rating

Overall4.3 out of 5
Cleanliness4.3 out of 5
Facilities4.3 out of 5
Service4 out of 5
Location4.7 out of 5
Pricing4.3 out of 5

Crowne Plaza Mutiara Kuala Lumpur Hotel Guest Reviews

SortBy:

4 out of 5

The location is excellent and the staff very nice. Personally, I feel that the hotel could do with an overall makeover as it is starting to look a bit old. Our room was average size but the awkward position of the bed made it difficult to walk around to the other side of the bed. The air-con in our room on the first night was not working properly, or maybe it was turned down slow, and so the 2nd night was much better after we asked for the temperature to be lowered to make the room a bit cooler. Was a bit disappointed that there was no free WIFI in the lobby area, as most similar established/ 4 to 5-star hotels do offer this free facility without having to spend money in the dining area. Overall, I am happy with our 2-night stay in this hotel.

Review by: Ms Hobart
Date stayed December 4, 2012

5 out of 5

one shortcomings: the hall is a bit dark. if you wang cheap green taxi ,you'd better go down to the road.

Review by: Henry89
Date stayed September 30, 2012

4 out of 5

OUR TWO DAYS STAY AT CROWN PLAZE WERE ENJOYABLE. STAFFS ARE FREINDLY AND HELPFUL. ROOM WAS SPACIOUS AND BRIGHT. LOCATION IS GOOD BUT COULD BE IMPROVED IF THERE IS A SHELTERED CONNECTION FROM THE HOTEL TO THE BRIDGE WHICH LINK TO THE PAVILLION MALL AND KLCC.

Review by: JW TEO
Date stayed April 6, 2012

3 out of 5

Not good compared to other hotels in the area. Room service was not good. Smaller room and old TV.

Review by: Sanju
Date stayed December 26, 2011

5 out of 5

No fuss, very speedy checkin. We went a bit early to checkin, about 2+ hours earlier, but managed to get a room very quickly. The staff at the front desk was very professional and helpful. Of course, the location of the hotel speaks for itself. Highly recommended! Have a sweet day!

Review by: Sweet L.
Date stayed December 15, 2011

4.6 out of 5

A very nice large hotel that is very close to transport, shopping, tourists attractions. The staff were very friendly and helpful.

Review by: Pamela Rowe
Date stayed August 27, 2011

5 out of 5

lovely hotel well located for each acess to monorail. pool and room lovely.

Review by: shirley gorman
Date stayed August 23, 2011

4.8 out of 5

Great Hotel, we stay here everytime we come to KL... the only downside is its a 5 minute walk to bukit bintang the famous intersection. Saying that at the rear of the Crown Plaza they are building a raised undercover walkway which plugs directly into the side of the Pavillion, which is KL's biggest shopping centre.. in the city. The rooms are lovely and bathrooms are all marble.

Review by: Joel Louise Marold
Date stayed July 15, 2011

5 out of 5

Will stay again!

Review by: Anonymous
Date stayed June 15, 2011

5 out of 5

Could not fault the Crowne Plaza Mutiara KL. The staff were friendly, helpful and obliging. We chose the Executive level with access to Club Lounge (well worth the little extra cost). Would definitely stay at this hotel again and again.

Review by: mark young
Date stayed February 28, 2011

4.2 out of 5

The staff are excellent in the execution of their duties. One complaint though, the toilet in my room was not working properly and the wash basin was wetting the floor. I had to use a towel to stop the water flowing on to the floor.

Review by: Anonymous
Date stayed December 31, 2010

4.6 out of 5

The hotel is modern and clean. It is however, due to my personal preference, I did not quite enjoy the open bed-and-bathroom-tolet design of the room that we were in. My husband seemed to be neutral with it though.

Review by: June Mo
Date stayed November 23, 2010

5 out of 5

A beautiful hotel with close proximity to shopping areas with the monorail. Rooms were large and staff very helpful and friendly would definately stay there again.

Review by: Kristine Smith
Date stayed October 25, 2010

5 out of 5

Very impressed - the hotel staff were very professional and extremely helpful. The restaurants they suggested for meals were good value even providing us with a printout of various restaurants and sights to see whilst in KL. Facilities are also very good and the buffet breakfast has a great selection of various cuisines. I would definitely recommend to friends and family to stay here as it also is in the heart of the city with easy access to all areas.

Review by: tracey baldwin
Date stayed August 16, 2010

5 out of 5

This hotel was amazing. Service was 2nd to none. Right in the center of town. We stayed in a club room which gave you so many extras. I couldn't complain about a single thing. Would stay there again. Great value for money.

Review by: Sonia Murray
Date stayed August 4, 2010

5 out of 5

Great hotel. High standard.

Review by: Anonymous
Date stayed June 18, 2010

3.6 out of 5

I expected more from a 5 star hotel. Electronic door keys were not functioning properly and a leak in the ceiling due to the airconditioning.

Review by: Anonymous
Date stayed June 13, 2010

5 out of 5

This is a fantastic hotel....great facilities and the restaurant had a great menu...good location with mono rail station at the fron entrance ...staff very friendly and helpful ...wud reccomend and wud be happy to stay there again

Review by: Mark Robinson
Date stayed June 2, 2010

4.2 out of 5

The staff were fantastic, location was good. Would only ever stay here when i was in KL again

Review by: John Moffat
Date stayed November 19, 2009

4.8 out of 5

Usually stay in Club Floor, very nice & quiet, for business meetings

Review by: Anonymous
Date stayed August 26, 2009

Crowne Plaza Mutiara Kuala Lumpur Hotel photos

Crowne Plaza Mutiara Kuala Lumpur Hotel Exterior
Exterior
Crowne Plaza Mutiara Kuala Lumpur Hotel Bar
Bar
Crowne Plaza Mutiara Kuala Lumpur Hotel Room
Room
Crowne Plaza Mutiara Kuala Lumpur Hotel Pool
Pool
Crowne Plaza Mutiara Kuala Lumpur Hotel Suite
Suite
Crowne Plaza Mutiara Kuala Lumpur Hotel Conference room
Conference room
Crowne Plaza Mutiara Kuala Lumpur Hotel Meeting room
Meeting room
Crowne Plaza Mutiara Kuala Lumpur Hotel Restaurant
Restaurant
Crowne Plaza Mutiara Kuala Lumpur Hotel Exterior
Exterior
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