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Crown Promenade Hotel Melbourne

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Crown Promenade Hotel Melbourne

Crown Promenade Hotel Melbourne

4 Stars

8 Whiteman Street Southbank, Melbourne VIC 3006


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Crown Promenade Hotel Melbourne RoomCrown Promenade Hotel Melbourne LobbyCrown Promenade Hotel Melbourne Twin roomCrown Promenade Hotel Melbourne Standard room
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Rating criteria
Rating
Cleanliness 4.7
Facilities 4.4
Service 4.6
Location 4.6
Pricing 4.2
Overall 4.5
Offering stylish accommodations set in the city centre, Crown Promenade Hotel Melbourne makes for a convenient place to stay for discerning travellers in this side of Victoria. Visitors at this elegant Melbourne hotel can take in the breathtaking city vista atop Eureka Skydeck 88 or Rialto close by. Tourists can also learn about local history by looking at displays at National Gallery of Victoria and Melbourne Museum. Holidaymakers take refreshing strolls around Royal Botanic Gardens.

Location
Situated in the lively Southbank, Crown Promenade Hotel positions guests near Melbourne central business district and train stations. During free time in the Australia city, vacationers can catch sporting and other events at MCG and Rod Laver Arena.

Rooms
All elegantly furnished rooms and suites overlook the city and bay and come outfitted with floor-to-ceiling window, VoIP telephone, high-speed Internet access and 42-inch flat-screen TV. Suites have lounge.

Restaurant
Patrons at Crown Promenade feast on delicious servings at the all-day Mesh as well as seafood and desserts at Crown on site. Enjoy wine, cocktail and snacks at the hotel bars and clubs.

General
Crown Promenade Hotel Melbourne has equipped events spaces for around 1,000 guests ideal for different functions. Visitors can spend on-site leisure at the 25-metre infinity spa pool, gym or designer shops. Valet parking is also available (fees apply).

Additional Information

  • NOTE: Check-in is from 2pm and is available only to guests 18 years and over and are recorded on the reservation at the time of booking. Children under 18 years must share a room with an adult. No pets accepted. Early check-in is subject to availability and is not guaranteed, unless the room is reserved for the night prior to arrival, which incurs an additional night's charge. Room preferences are not guaranteed. Upon check-in, a cash payment or credit card pre-authorisation is required for accommodation in full (if not prepaid in advance), plus an additional $200 cash and a valid form of photo ID or $100 credit card pre-authorisation per night to guarantee incidental costs.
  • NOTE: Valet parking is available at $33 AUD (including tax) per 24 hours. Crown has also many self-parks available, ranging in price from $5 to $15 AUD.
  • 1 km to the Train Station (Flinders Street)
  • 20 km to the Airport (Tullamarine)

Hotel Facilities

  • Bar / Lounge
  • Casino
  • Disabled Facilities
  • Internet Access - High Speed
  • Parking Facilities (At Cost)
  • Restaurant
  • Sauna
  • Swimming Pool - Indoor
  • Tour Desk
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Laundry Facilities
  • Photocopying Facilities
  • Room Service
  • Shopping Arcade
  • Swimming Pool - Outdoor
  • Cafe
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Lift / Elevator
  • Reception
  • Safe Deposit Box
  • Spa / Wellness Centre
  • Tennis Court

Room Facilities

  • Air Conditioning
  • Flat Screen TV
  • Pay-per-view Movies
  • Telephone
  • Cable / Satellite TV
  • Internet Access
  • Refrigerator
  • Writing Desk
  • Ensuite / Private Bathroom
  • Mini Bar
  • Tea and Coffee Making Facilities

Crown Promenade Hotel Melbourne Guest Reviews (258)


Crown Promenade Hotel Melbourne
5 out of 5

Staff very pleasant and willing to help with any query.

Thea wrote on January 19, 2013


Crown Promenade Hotel Melbourne
5 out of 5

Very friendly staff, great big swimming pool and spa. Great views of city and very comfy beds and big bathroom. Love the buffet breakfast in the restaurant with the hotel. and great restaurants down south yarra or crown just over the road.

evan superman wrote on January 13, 2013


Crown Promenade Hotel Melbourne
4 out of 5

Quiet clean & friendly. The location I liked the best walking distance to everything i needed

julz 72 wrote on January 7, 2013


Crown Promenade Hotel Melbourne
4 out of 5

The staff couldn't have been more helpful and they were extremely friendly. Room service was great. Rooms need refurbishment. Old, dated and worn. Doesn't make you feel like your in a four star accommodation. Place needs a good clean and freshen up.

Ecwkids3 wrote on January 7, 2013


Crown Promenade Hotel Melbourne
4 out of 5

We had been away for nearly two weeks and were on our way home to Tasmania, we had a night in Melbourne and decided on the Crown Promenade for our sty. We booked into a Standard Twin room with two queen beds for us and our two kids (3 & 6). The room was great. Clean, comfortable, nice views, with all the amenities we needed. The beds themselves were comfortable and well appointed. The bathroom was beautiful, clean and we loved the large shower. We ordered room service for dinner as we had arrived late after a long flight. The kids both had Hot Dogs, and for $12.50 it was a great meal for kids. Three small hot dogs in buns with fries and a side serve of cheese, mustard and sauce. They were very happy. We were more than satisfied with our meals as well. Staff were very helpful, knowledgable and friendly. The location is great. Not right in the city, but close enough to walk or walk/tram. We also visited the Melbourne Aquarium which is just across the river, a five minute walk (at most) by footbridge. You have access to the Casino, many fantastic restaurants, and all the Crown complex attractions (video arcade, movie theatre, tenpin bowling, and so on). Highly recommended.

rnorton wrote on January 7, 2013


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Holiday Inn Melbourne On Flinders 4.5 Stars
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Overall Guest Rating

Overall4.5 out of 5
Cleanliness4.7 out of 5
Facilities4.4 out of 5
Service4.6 out of 5
Location4.6 out of 5
Pricing4.2 out of 5

Crown Promenade Hotel Melbourne Guest Reviews

SortBy:

5 out of 5

Staff very pleasant and willing to help with any query.

Review by: Thea
Date stayed January 19, 2013

5 out of 5

Very friendly staff, great big swimming pool and spa. Great views of city and very comfy beds and big bathroom. Love the buffet breakfast in the restaurant with the hotel. and great restaurants down south yarra or crown just over the road.

Review by: evan superman
Date stayed January 13, 2013

4 out of 5

Quiet clean & friendly. The location I liked the best walking distance to everything i needed

Review by: julz 72
Date stayed January 7, 2013

4 out of 5

The staff couldn't have been more helpful and they were extremely friendly. Room service was great. Rooms need refurbishment. Old, dated and worn. Doesn't make you feel like your in a four star accommodation. Place needs a good clean and freshen up.

Review by: Ecwkids3
Date stayed January 7, 2013

4 out of 5

We had been away for nearly two weeks and were on our way home to Tasmania, we had a night in Melbourne and decided on the Crown Promenade for our sty. We booked into a Standard Twin room with two queen beds for us and our two kids (3 & 6). The room was great. Clean, comfortable, nice views, with all the amenities we needed. The beds themselves were comfortable and well appointed. The bathroom was beautiful, clean and we loved the large shower. We ordered room service for dinner as we had arrived late after a long flight. The kids both had Hot Dogs, and for $12.50 it was a great meal for kids. Three small hot dogs in buns with fries and a side serve of cheese, mustard and sauce. They were very happy. We were more than satisfied with our meals as well. Staff were very helpful, knowledgable and friendly. The location is great. Not right in the city, but close enough to walk or walk/tram. We also visited the Melbourne Aquarium which is just across the river, a five minute walk (at most) by footbridge. You have access to the Casino, many fantastic restaurants, and all the Crown complex attractions (video arcade, movie theatre, tenpin bowling, and so on). Highly recommended.

Review by: rnorton
Date stayed January 7, 2013

4 out of 5

Great hotel close to what i wanted for a weekend away. Great view of the city and a great experience for all concerned. Will stay there again.

Review by: Chappy
Date stayed December 30, 2012

5 out of 5

This hotel is superb! Very clean and comfortable. Strongly Recommended

Review by: Rudy Chang
Date stayed December 28, 2012

4 out of 5

I was looking forward to finishing off a big night in a lovely room with a comfy bed. The hotel is naturally convenient to Crown Casino but was not very big and had only just enough room to move between the TV and the bed end. Not one chair faced the TV, you had to lay on the bed to watch it. The housemaid came to clean the room ar 8.15am, she did apologise but, it woke us up. I have stayed in many 5 star hotels but I got the impression that we "were in the cheap seats" and that the staff knew it. I must compliment the valet staff, they were very efficient. This room would certainly not be worth the full price they say it is worth. I believe they just trade on the Crown name.

Review by: Dancing Queen
Date stayed December 22, 2012

4 out of 5

Hassle free check In Great View Spacious Room Close to restaurants, public transport and of course the casino Professional staff

Review by: Lauren21
Date stayed December 17, 2012

5 out of 5

My husband and I stayed on Sat Dec 8th 2012., What a wonderful experience. Wonderful hotel. Check-in was fast and people very welcoming. Room great, had a great view and spacious. Very small gripe, our pillows were very hard. Don't know why that is. Otherwise very enjoyable stay. Will certainly stay agiain whenever in Melbourne. Thankyou for the experience.

Review by: Sabdra
Date stayed December 11, 2012

4 out of 5

Booking in efficient friendly and quick but ready to chat and offer advice where to go to eat,sightsee and shop from both concierge and reception despite being extremely busy .Rooms good size,lovely views though large window and excellent upto date functioning amenities.Only downsize is as part of the crown casino complex hard to get away from the casino for at least 5 minutes walk in all directions

Review by: anonymity
Date stayed December 7, 2012

5 out of 5

overnight stay to attend a concert, love these hotels will definately stay again

Review by: FH22
Date stayed November 15, 2012

5 out of 5

I had a wonderful experience at Crown Promenade and enjoyed my stay in a King room that's fit for a queen along with warm friendly staff at all times.

Review by: Travel Lover
Date stayed October 10, 2012

5 out of 5

I had a great stay at this hotel, easy and quick check in and check out. Beautiful view from up on level 17 facing out to Southbank. It was a great stay for me and my partner, thank you for a great experience.

Review by: Britt
Date stayed October 9, 2012

5 out of 5

Excellent when we arrived greeted by valet who took our luggage out of the car checked in luggage taken to the room car parked for us. Room great everything there and if you needed anything else just had to contact reception on checking out same great service would definitely recommend facilities in hotel fantastic as well would stay again hopefully next time longer

Review by: Meg only
Date stayed October 5, 2012

4 out of 5

The usual Crown Experience,great location, great service and the staff always willing to assist. Great for walks along the river ,Southbank and within easy reach of the CBD. My son and I went for a Beach Boys Concert at Rod Laver and walking to and from was great to discuss the concert and then retire in a great room.

Review by: Hesperus
Date stayed September 3, 2012

5 out of 5

We were first impressed with the friendly reception staff and then our room, which was lovely with fantastic views of the Yarra River. It was close to everything within a short walk. Unfortunately one of us became unwell during the night but the hotel medic and security staff were fantastic and reassuring. They even followed up next day to make sure we were alright. We would definitely stay here again as we were having a lovely stay.

Review by: Davmar
Date stayed August 24, 2012

5 out of 5

We wanted to find somewhere a little different from our previous holiday destinations (Hawaii, Hong Kong, China etc) and decided on Melbourne since neither of us had been there for years. Cannot fault anything about this experience. The ease of booking. The accuracy of the hotel's description. The assistance provided by past guest comments. As for the Promenade, well we will be back. Fantastic location. Fantastic facility.

Review by: Ryder
Date stayed August 1, 2012

4 out of 5

shower head was broken & no exhaust fan in bathroom hopefully they will fix this. pillows were wonderful best ever

Review by: Beamae
Date stayed July 27, 2012

5 out of 5

my fiance and i stayed for 4 nights and was lovely

Review by: shell
Date stayed July 27, 2012

Crown Promenade Hotel Melbourne photos

Crown Promenade Hotel Melbourne Room
Room
Crown Promenade Hotel Melbourne Lobby
Lobby
Crown Promenade Hotel Melbourne Standard room
Standard Room
Crown Promenade Hotel Melbourne Suite
Suite
Crown Promenade Hotel Melbourne Room
Room
Crown Promenade Hotel Melbourne Twin room
Twin Room
Crown Promenade Hotel Melbourne Bathroom
Bathroom
Crown Promenade Hotel Melbourne Pool
Pool
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