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Crown Metropol

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Crown Metropol

Crown Metropol

5 Stars

8 Whiteman Street Southbank Melbourne VIC 3006


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Crown Metropol RoomCrown Metropol LobbyCrown Metropol SurroundingsCrown Metropol Fitness centre
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Rating criteria
Rating
Cleanliness 4.6
Facilities 4.5
Service 4.5
Location 4.6
Pricing 4.3
Overall 4.5
Equipped with elegant rooms, full-service spa, luxury shops and other conveniences, the lavish Crown Metropol makes for a convenient base for the classy traveller in this part of Australia. While on a Melbourne holiday, visitors should not miss go-to places around Southbank like National Gallery of Victoria, Rialto Towers and Old Melbourne Gaol. Tourists spend leisure browsing displays at Melbourne Museum.

Location
Crown Metropol Hotel is situated in Southbank in Melbourne, close to thoroughfares and the central business district. During free time, vacationers can visit Royal Botanic Gardens or unwind at Crown Casino.

Rooms
All luxuriously appointed rooms and apartments have modern amenities like Wi-Fi access, cable LCD TV, VoIP telephones and iPod docking station. Some units offer lounge, dining area, spa and Melbourne skyline or Port Phillip Bay view.

Restaurant
At Crown Metropol Melbourne, patrons enjoy all-day dining at Mr. Hive Kitchen & Bar on site or try various cuisines at more than 40 restaurants, bars and nightclubs at the Crown complex.

General
Guests at Crown Metropol Southbank Melbourne can retreat to the on-site ISIKA day spa that features pools, gym, steam and treatment rooms, hair salon and nail bar. The hotel also offers several events spaces for up to 840 people ideal for social or business functions. Guests can shop at upscale stalls located within the hotel complex.

Additional Information

  • NOTE: CHECK-IN POLICY: Check-in time is from 2pm. Hotel registration and check-in is available only to guests who are 18 years of age and over, and are recorded on the reservation at the time of booking. Children (under 18 years) must share a room with an adult. No pets accepted. Requests for an early check-in will be subject to availability and will not be guaranteed, unless the room is reserved for the night prior to arrival, which will incur an additional night's charge. Although we will do our utmost to provide you with the room of your choice, please also be aware that any room preferences including smoking or non smoking, floor or view cannot be guaranteed. Upon check in, a cash payment or credit card pre-authorisation is required for accommodation in full (if not prepaid in advance), plus an additional $200 cash and a valid form of photo identification or $100 credit card pre-authorisation per night to guarantee incidental costs.

Hotel Facilities

  • Bar / Lounge
  • Business Centre
  • Conference Facilities
  • Doctor On Call
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Restaurant
  • Shopping Arcade
  • Beauty Salon / Hairdresser
  • Cafe
  • Currency Exchange Services
  • Faxing Facilities
  • Jacuzzi / Whirlpool
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Spa / Wellness Centre
  • Bowling
  • Concierge
  • Disabled Facilities
  • Gym / Fitness Facilities
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Indoor

Room Facilities

  • Air Conditioning
  • Shower
  • Cable / Satellite TV
  • Tea and Coffee Making Facilities
  • Ensuite / Private Bathroom

Crown Metropol Guest Reviews (263)


Crown Metropol
5 out of 5

24th floor .quick elevator and plenty of them . handy link to crown casino went to see war horse the play. went to jeff shed dfo and walked along the river..room was large with huge picture windows bit disappointed with the buffet bfast no muesli no prunes only 1 variety juice no marmalade all my favourites also took ages to work out tv vol as all the writing on wand had worn off....

mrs day wrote on February 4, 2013


Crown Metropol
5 out of 5

fabulous hotel. I loved the lights that are bright enough you can read in bed by yet dim if you wish to. Most hotels have dreadfully dim lights which make it impossible to read in bed by. I loved the absolutely luxurious grey velour robes - such a change from the usual scratchy white towelling robes most places provide.I loved everything about this hotel and felt it was luxury plus and I revelled in it.

a weekend without childre wrote on February 4, 2013


Crown Metropol
5 out of 5

great room, friendly staff, very clean.great views.

koots wrote on January 20, 2013


Crown Metropol
4 out of 5

I found the room not what I expected, or infact what I had ordered. It was to be a special occasion with special add on's, that didn't come forward. Management was very obliging and couldn't do enough to solve the problem. I will recommend purely for management trying to help.

Birthday Couple wrote on January 17, 2013


Crown Metropol
5 out of 5

Really enjoyed our stay, great location for food/shopping/entertainment. Rooms are very comfortable, spacious and stylish. Pool area is relaxing, separate gender spa and steam rooms. Staff were very friendly. Highly recommended.

AnnaDooo wrote on January 17, 2013


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Overall Guest Rating

Overall4.5 out of 5
Cleanliness4.6 out of 5
Facilities4.5 out of 5
Service4.5 out of 5
Location4.6 out of 5
Pricing4.3 out of 5

Crown Metropol Guest Reviews

SortBy:

5 out of 5

24th floor .quick elevator and plenty of them . handy link to crown casino went to see war horse the play. went to jeff shed dfo and walked along the river..room was large with huge picture windows bit disappointed with the buffet bfast no muesli no prunes only 1 variety juice no marmalade all my favourites also took ages to work out tv vol as all the writing on wand had worn off....

Review by: mrs day
Date stayed February 4, 2013

5 out of 5

fabulous hotel. I loved the lights that are bright enough you can read in bed by yet dim if you wish to. Most hotels have dreadfully dim lights which make it impossible to read in bed by. I loved the absolutely luxurious grey velour robes - such a change from the usual scratchy white towelling robes most places provide.I loved everything about this hotel and felt it was luxury plus and I revelled in it.

Review by: a weekend without childre
Date stayed February 4, 2013

5 out of 5

great room, friendly staff, very clean.great views.

Review by: koots
Date stayed January 20, 2013

4 out of 5

I found the room not what I expected, or infact what I had ordered. It was to be a special occasion with special add on's, that didn't come forward. Management was very obliging and couldn't do enough to solve the problem. I will recommend purely for management trying to help.

Review by: Birthday Couple
Date stayed January 17, 2013

5 out of 5

Really enjoyed our stay, great location for food/shopping/entertainment. Rooms are very comfortable, spacious and stylish. Pool area is relaxing, separate gender spa and steam rooms. Staff were very friendly. Highly recommended.

Review by: AnnaDooo
Date stayed January 17, 2013

5 out of 5

I have stayed here on a few occassions and have never been disappointed. Checkin was welcoming and friendly, room and view awesome. Amenities beautiful. Thankyou for the R & R I was hoping for. I will be returning and highly recommend.

Review by: Kirky
Date stayed January 16, 2013

4 out of 5

Check in was quick and efficient. Pleasant staff. The view from the 16th floor was good though we were on the wrong corner for best view(mostly the top of the Crown carpark). The room was spacious with a King bed and a day bed. There was a nice selection of gourmet tea but only Nescafe packets and two coffee bags.(a plunger coffee maker would have been nicer). The one problem with the room was a lack of privacy as the walls of both the toilet & shower were glass (though textured) and only sliding fabric screens around. (just to let you know, probably better for a couple or a younger child than ours). Noise from the hallway could be heard in the early hours as well, but then that was because there was an emergency with someone outside of our room, so we were unlucky with that! There is a beautiful pool up on the 27th floor, with great views of city, and day beds & loungers to relax on while the kids swim. Good location of the Metropol with the bridge connection to other parts of Crown, plenty of restaurants to choose from either there or along the river. We walked along the river after dinner then watched the Gas Towers light up at 10pm, and went back to the room.

Review by: Family Visitors
Date stayed January 15, 2013

5 out of 5

Best Hotel in Melbourne, we felt like Kings! So nice & clean and great service, amazing pool, close to Cinemas, restaurants and shops

Review by: Leeroy
Date stayed January 15, 2013

5 out of 5

It was a perfect location as i had my work xmas party at Crown Casino and the room was very comfortable so will definitely stay there again.

Review by: Bippi
Date stayed January 14, 2013

5 out of 5

This place is absolute, anything you could ever want in a luxury hotel!

Review by: sophaa
Date stayed January 13, 2013

5 out of 5

Has a very relaxing stay at this hotel, had a corner room and the view was wonderful especially at night. Spent a lot of time at the pool and spa, even though it was the school holidays found to be plenty of room for everybody. Had late checkout at midday so was able to sleep in and have breakfast sent to the room. The bed was very comfortable, in fact couldn't find any fault at all with the hotel. Looking forward to the next stay there.

Review by: kate traveller
Date stayed January 12, 2013

5 out of 5

Went away for the weekend and this hotel was absolutely amazing! From the moment you drive into the hotel - the bellboys open your door and take your luggage. By the time you check in, your bags are in your room. Great customer service, AMAZING rooms. Very spacious and clean. Pool and spa on the 27th level was stunning. Great location - close to shopping, a variety of restaurants, movies. You don't even have to leave the building!!! Everything is right there for you!

Review by: Evanthiia
Date stayed January 8, 2013

5 out of 5

As my husband has a disability & we found the location perfect, we dined with in the complex at Jumbo & Rex and then went to Village Gold Class. We also discovered The Meat & Wine Company & The Wharf Hotel all with wheel chair access and close to the hotel. We enjoyed drinks and coffee at 28. We will be back & have told friends of our wonderful stay at the Crown Metropol.

Review by: Clancy
Date stayed January 6, 2013

4 out of 5

We had a lovely stay we have stayed here a number of times and will stay again

Review by: nood
Date stayed January 6, 2013

4 out of 5

Great location close to river, restaurants and short walk to city center shopping and attractions. It was a bit noisy but overall very comfortable and spacious. All mod cons were available but the ironing board was cheap and nasty compared to other amenities. Valet parking was a bonus.

Review by: Hells bells
Date stayed January 6, 2013

4 out of 5

Excellent city location within the Crown Complex. The Crown Metropol was a great. Well appointed and spacious rooms- We had twio interconnectiong rooms- One with a luxurious king Bed with lovely clean soft linen and comfortable pillows. Spacious rooms with all you need for a night or two away from home. Would definately stay again and highly reccomend. Huge pool on the top floor with Lounges and day beds. A++

Review by: Miriam S
Date stayed January 6, 2013

4 out of 5

Many of the best hotels capture visitors by advertising their "Wonderful or Heavenly" beds, which I love. I was drawn to Crown Metropol and Crown Promenade for a total of 3 nights and loved the hotels and the location. I was very disappointed that the beds were very firm and did not have a more luxurious feel about them. I would otherwise make Crown a favouritre hotel but given that my back ached for days after, I could not stay in the beds there again. Sorry.

Review by: Seasoned luxury hotel fan
Date stayed January 4, 2013

5 out of 5

Love this hotel, the position, the amenities, the rooms, especially the corner rooms are fantastic. Great hotel, love it.

Review by: Oby1
Date stayed January 3, 2013

4 out of 5

It was perfect! Were handed a cute little present when we checked in for Xmas, staff although busy with checkins were friendly and promt. Room was fine, although becoming a bit tired, stains on carpert and marks on walls not as wow compared when we stayed there 2 years ago but was clean. Would have liked not to pay for a toothbrush and toothpaste. The amenaties are not what I expect from a 5 Star hotel with the price they charge. Overall the staff were fabulous, the pool was clean with plenty of towels on hand. The only thing I would coment onn is the roomservice menu. Way over the top and really expensive. Last time we stayed it was Maze now the new owners are pricing them selves out of the market. It is room service it is not like you have a waiter all night. So we decided that to pay approx $100.00 for dinner was a joke...and it would have been basic. Lucky Crown has other places to eat. Breakfast at $42.00 a head is again a little silly if it was about $35.00 and had more of a range to pick from maybe. Honestly does this hotel want people to eat here?

Review by: Lisalou
Date stayed January 3, 2013

4 out of 5

Couldn't of asked for anything more from the Crown Metropol. Great location so that you aren't right in the hustle and bustle but still close enough to walk to all the major locations. Room was a great size with great amenities. Features such as the pool and spa/steam room are a great touch to a fantastic hotel.

Review by: Palmer
Date stayed January 2, 2013

Crown Metropol photos

Crown Metropol Room
Room
Crown Metropol Lobby
Lobby
Crown Metropol Fitness centre
Fitness Centre
Crown Metropol Bathroom
Bathroom
Crown Metropol King room
King Room
Crown Metropol Twin room
Twin Room
Crown Metropol Meeting room
Meeting room
Crown Metropol Lounge
Lounge
Crown Metropol Surroundings
Surroundings
Crown Metropol Spa
Spa
Crown Metropol Pool
Pool
Crown Metropol Bathroom
Bathroom
Crown Metropol Studio room
Studio Room
Crown Metropol Conference room
Conference room
Crown Metropol Room
Room
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