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Copthorne Hotel Rotorua

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Copthorne Hotel Rotorua

Copthorne Hotel Rotorua

4 Stars

328-348 Fenton Street Rotorua 3010


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Copthorne Hotel Rotorua Hotel exteriorCopthorne Hotel Rotorua LoungeCopthorne Hotel Rotorua LobbyCopthorne Hotel Rotorua Twin room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 3
Location 3
Pricing 2
Overall 3
With comfortable accommodations in a convenient Rotorua location, Copthorne Hotel Rotorua makes for a suitable base for travellers looking to explore this geothermal destination. This value-for-money hotel is near Te Puia NZ Maori Arts & Crafts Institute, where tourists can visit Te Whakarewarewa Thermal Valley, learn about Maori culture at Pikirangi Maori Village and view the Pohutu Geyser. Before spending time at Rotorua Museum of Art & History, vacationers tee off at Rotorua Golf Club.

Location
Copthorne Hotel is situated on Fenton Street, a few blocks from Rotorua city centre. For leisure, holidaymakers can go hiking and biking at The Redwoods, walk on the mud pools at Kuirau Park or enjoy swimming, boating and fishing at Lake Rotorua.

Rooms
All of the well-furnished rooms and suites are appointed with Sky TV, tea- and coffee-making facilities, iron/board, hairdryer and en suite bathroom. Some units have courtyard/balcony, air conditioning and separate living area.

Restaurant
Jimmy Cook's Kiwi Kitchen at Hotel Copthorne serves filing cooked or continental breakfast options and variety of delectable Kiwi fare. Enjoy drinks at Jimmy's Bar.

General
Copthorne Hotel Rotorua provides Internet kiosk, self-service laundry, parking, currency exchange and five conference rooms for up to 350 guests. Hotel recreational amenities include outdoor heated swimming pool, tennis court and gymnasium.

Additional Information

  • 2 km to the City Centre

Hotel Facilities

  • Banquet Facilities
  • Currency Exchange Services
  • Internet Access - High Speed
  • Lift / Elevator
  • Photocopying Facilities
  • Room Service
  • Spa / Wellness Centre
  • Bar / Lounge
  • Faxing Facilities
  • Laundry Facilities
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Conference Facilities
  • Gym / Fitness Facilities
  • Laundry Services
  • Parking Facilities
  • Restaurant
  • Sauna
  • Tennis Court

Room Facilities

  • Alarm Clock
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Radio
  • Tea and Coffee Making Facilities
  • Writing Desk
  • Bathtub
  • Hairdryer
  • Kettle
  • Refrigerator
  • Telephone
  • Cable / Satellite TV
  • Heating
  • Mini Bar
  • Shower
  • Wireless Internet Access

Copthorne Hotel Rotorua Guest Reviews (27)


Copthorne Hotel Rotorua
3.4 out of 5

Excellent location. Me and my partner stayed there while it was raining. we went for a walk around the complex, and found over 10 buckets collecting drips. The front wing with the superior rooms are above average, and would only recommend staying in those. On the downside room was a little dirty, especially when you find other peoples hair located in the bathroom and next to the bed. Breakfest was not very fresh at 9.30am, i do understand it closes at 10am, but expected better. other than that; 3 out 5.

James Ruscoe wrote on January 27, 2011


Copthorne Hotel Rotorua
4.6 out of 5

The room we got didn't look like the one in the picture when we booked it, a bit run down. Mentioned this to the staff at the front desk and got upgraded to a superior room at no xtra cost. Staff all very friendly and helpful would be happy to stay again. Good facilities.Great location.

Gary Esler wrote on January 5, 2011


Copthorne Hotel Rotorua
3.8 out of 5

Very old hotel, but still clean and tidy. They pool area is good for the kids along with the grass court yard outside the down stair twin room

Anonymous wrote on October 29, 2010


Copthorne Hotel Rotorua
3.2 out of 5

Ordered a cot, and it was not in the room/not delivered as advised. When questioned reception, were told it 'should' be there. Vending machine didnt work - no out of order signage. Rooms are very tired- but value for money not too bad. Do something about those scrambled eggs- they are artificial and tasteless. Breakfast staff, very laid back, but reception & bar good.

Leslie Smeaton wrote on October 11, 2010


Copthorne Hotel Rotorua
2.6 out of 5

Poor service at front reception upon check in.Standard room not the best for a family,crowded.Asked reception for upgrade to superior room , was told not suitable for 2 adults & 2 children,brochure shows different.Very noisy at night in hotel, drunken adults walking in hallway yelling at 1.00am on 1st night & 3.00am 2nd night.Not much food variety in breakfast buffet.We as a family would not recommend this hotel to friends & family and we would not stay there in the future.

Anonymous wrote on July 18, 2010


See all reviews
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BEST WESTERN Braeside Resort 3 Stars
Millennium Hotel Rotorua 4.5 Stars
VR Rotorua Lake Resort (previously Amora Lake Resort Okawa Bay) 4.5 Stars
Lake View Penthouse 4.5 Stars
Bk's Rotorua Motor Lodge 4.5 Stars
Waiteti Lakeside Lodge Rotorua 4.5 Stars

Overall Guest Rating

Overall3 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service3 out of 5
Location3 out of 5
Pricing2 out of 5

Copthorne Hotel Rotorua Guest Reviews

SortBy:

3.4 out of 5

Excellent location. Me and my partner stayed there while it was raining. we went for a walk around the complex, and found over 10 buckets collecting drips. The front wing with the superior rooms are above average, and would only recommend staying in those. On the downside room was a little dirty, especially when you find other peoples hair located in the bathroom and next to the bed. Breakfest was not very fresh at 9.30am, i do understand it closes at 10am, but expected better. other than that; 3 out 5.

Review by: James Ruscoe
Date stayed January 27, 2011

4.6 out of 5

The room we got didn't look like the one in the picture when we booked it, a bit run down. Mentioned this to the staff at the front desk and got upgraded to a superior room at no xtra cost. Staff all very friendly and helpful would be happy to stay again. Good facilities.Great location.

Review by: Gary Esler
Date stayed January 5, 2011

3.8 out of 5

Very old hotel, but still clean and tidy. They pool area is good for the kids along with the grass court yard outside the down stair twin room

Review by: Anonymous
Date stayed October 29, 2010

3.2 out of 5

Ordered a cot, and it was not in the room/not delivered as advised. When questioned reception, were told it 'should' be there. Vending machine didnt work - no out of order signage. Rooms are very tired- but value for money not too bad. Do something about those scrambled eggs- they are artificial and tasteless. Breakfast staff, very laid back, but reception & bar good.

Review by: Leslie Smeaton
Date stayed October 11, 2010

2.6 out of 5

Poor service at front reception upon check in.Standard room not the best for a family,crowded.Asked reception for upgrade to superior room , was told not suitable for 2 adults & 2 children,brochure shows different.Very noisy at night in hotel, drunken adults walking in hallway yelling at 1.00am on 1st night & 3.00am 2nd night.Not much food variety in breakfast buffet.We as a family would not recommend this hotel to friends & family and we would not stay there in the future.

Review by: Anonymous
Date stayed July 18, 2010

4.2 out of 5

hotel requires a lot of outside mantainence,eg paint etc.Inside all ok.food and service outstanding.Would stay again.

Review by: Stan Morris
Date stayed July 16, 2010

3.4 out of 5

Impressive foyer but hallways and rooms we viewed were old and tired. Initially given hideous cabin-style room. We complained and were given a free upgrade to more recently renovated room but with small second bed. Shower tiling very dirty. No newspaper delivered to room. Our complaints were handled well but overall not a good experience. Would not personally give repeat custom to a Kingsgate Hotel.

Review by: Anonymous
Date stayed April 10, 2010

3 out of 5

A very basic hotel. Needing a facelift.

Review by: Anonymous
Date stayed January 2, 2010

4.8 out of 5

We were very pleasantly surprised when we entered the Hotel as the outside is yet to be upgraded, and wasn't very inviting, but once inside there has been alot of work done. The room was very good and staff excellent

Review by: Barry Smith
Date stayed December 12, 2009

5 out of 5

Apart from the general smell (sulphur) which can't be helped everything was excellent. We had the pool to ourselves and were singing away quite happily. Also enjoyed the gym. We were on a budget, but we got an excellent deal....would recommend this hotel to others for sure.

Review by: Katarina Roa
Date stayed December 8, 2009

5 out of 5

everything good cant fault it. we didnt get in till midnight and there was someone waiting on the desk. Room beautiful and free up grade what can I say? it was fab. thanx.

Review by: Anonymous
Date stayed July 22, 2009

5 out of 5

excellent hotel, very pleased with location and staff helpfulness, definitely would stay again

Review by: Anonymous
Date stayed June 2, 2009

4 out of 5

It was quite a good place to stay. However, the building is getting very tired and could do with a bit of an upgrade. However, in saying that it was pleasant and clean it is just starting to look its age.

Review by: Bernice Duff
Date stayed October 11, 2008

4.2 out of 5

Confortable dispite room being very small, would happly stay again. Parking is an issue, but a short walk never killed anybody, did it?

Review by: Lyn $ Graham Mills
Date stayed October 9, 2008

4 out of 5

We found the Hotel fantastic not because of its cluster of clean rooms its many corridors and avenues of exit,but mainly because of its fantastic ,happy ,nothing is to much trouble,receptionists and staff,the walk into town from the hotel was a challenge but we found it ok,transfere bus would be good.

Review by: Trevor Normoyle
Date stayed May 20, 2008

3.4 out of 5

A good hotel with good service but the location of the hotel on every website I looked at is very misleading - it is way out from the centre of town

Review by: Anonymous
Date stayed February 23, 2008

3 out of 5

The standard room was quite unacceptable, there was no airconditioning at all, and the room was pretty old. But we asked for an upgrade, and was given a premium room with only $20 extra. The premium room is much better.

Review by: Anonymous
Date stayed November 30, 2007

3.6 out of 5

Building looks old on the outside but pleasantly surprised that the rooms were good and appears newly renovated. Staff was a bit lax on arrival, probably because of a Friday but still...

Review by: Anonymous
Date stayed September 25, 2007

4.2 out of 5

Friendly check in staff. Good location, would stay there again.

Review by: Anonymous
Date stayed May 4, 2006

4.4 out of 5

Front desk service was second to none as was cleaning service.

Review by: Anonymous
Date stayed April 9, 2006

Copthorne Hotel Rotorua photos

Copthorne Hotel Rotorua Hotel exterior
Hotel Exterior
Copthorne Hotel Rotorua Lounge
Lounge
Copthorne Hotel Rotorua Twin room
Twin Room
Copthorne Hotel Rotorua Pool
Pool
Copthorne Hotel Rotorua Business centre
Business Centre
Copthorne Hotel Rotorua Pool
Pool
Copthorne Hotel Rotorua Restaurant
Restaurant
Copthorne Hotel Rotorua Spa
Spa
Copthorne Hotel Rotorua Suite
Suite
Copthorne Hotel Rotorua Superior room
Superior Room
Copthorne Hotel Rotorua Tennis court
Tennis Court
Copthorne Hotel Rotorua Hotel exterior
Hotel Exterior
Copthorne Hotel Rotorua Lobby
Lobby
Copthorne Hotel Rotorua Dining
Dining
Copthorne Hotel Rotorua Fitness centre
Fitness Centre
Copthorne Hotel Rotorua Lobby
Lobby
Copthorne Hotel Rotorua Reception
Reception
Copthorne Hotel Rotorua Sauna
Sauna
Copthorne Hotel Rotorua Standard room
Standard Room
Copthorne Hotel Rotorua Superior room
Superior Room
Copthorne Hotel Rotorua Dining
Dining
Copthorne Hotel Rotorua Room
Room
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