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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle

Copthorne Hotel Newcastle

4 Stars

The Close Quayside Newcastle upon Tyne NE1 3RT


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Copthorne Hotel Newcastle ExteriorCopthorne Hotel Newcastle ExteriorCopthorne Hotel Newcastle ReceptionCopthorne Hotel Newcastle Restaurant
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Rating criteria
Rating
Cleanliness 3.3
Facilities 3
Service 4
Location 4
Pricing 3
Overall 3.5
The Copthorne Hotel Newcastle is excellently placed for those either on vacation or business, with its Quayside location overlooking the River Tyne. The property is a short walk to the 'Castle' an archaeological site which gives the city its name. Also within close proximity of the hotel are the impressive All Saints' Church and the 'Centre for Life', - an educational scientific village which is very popular with families.

Location
The Hotel is convenient for road, rail and air transport links, with Newcastle International Airport only 15 minutes' drive away and Newcastle rail station is just a five minutes' walk. Guests wishing to experience a memorable night out during their stay are recommended a visit to the Theatre Royal, only a few minutes away on foot.

Rooms
Satellite TV, pay-per-view movies, a dataport with Internet access, as well as tea and coffee making facilities are all standard amenities on offer in guest rooms.

Restaurant
The Hotel's 'Quay 7' bar and restaurant are open from 8am each morning serving breakfast, lunch and dinner, and feature an outside terrace with views of the river. Guests are welcome to select meals from the bar menu or enjoy a drink or snack.

General
Faxing and photocopying facilities are offered at the Copthorne Hotel Newcastle as well as a range of meeting rooms. Laundry and dry cleaning services are also available.

Additional Information

  • 5 min drive to the Train station (Intercity)
  • 15 min drive to the International Airport (Newcastle)

Hotel Facilities

  • Baby Sitting Service
  • Business Centre
  • Currency Exchange Services
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Reception
  • Safe Deposit Box
  • Banquet Facilities
  • Concierge
  • Disabled Facilities
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Lobby
  • Parking Facilities (At Cost)
  • Restaurant
  • Shopping Arcade
  • Bar / Lounge
  • Conference Facilities
  • Doctor On Call
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Photocopying Facilities
  • Room Service
  • Solarium

Room Facilities

  • Colour TV
  • Modem / Data Port Connection
  • Ensuite / Private Bathroom
  • Tea and Coffee Making Facilities
  • Iron / Ironing Board
  • Telephone

Copthorne Hotel Newcastle Guest Reviews (32)


Copthorne Hotel Newcastle
2 out of 5

Very cold would make a perfect duplicate of the Ice Hotel In Scandinavia but not as hot or as attractive. The reception hall was colder inside than out the bar was freezing even the rooms had supplementary portable heaters which were almost adequate. Only worth visiting during warm weather.

Cold Arthur wrote on January 28, 2013


Copthorne Hotel Newcastle
2 out of 5

We booked into room 505 for new years eve, after staying here previously we were really looking forward to going back but this time the hotel really disapointed. Our room had no heating so reception who were lovely brought to electric heaters up for us and explained it was due to the renovations being done in the hotel and that was why is was not working...Why not let us know this in advance when we checked in ? The bedroom window was very hard to close so just be warned you may have an extra cold night in there. Dont get me wrong for the price we paid it was okay but if i had to choose again it would be the premier inn on the Quayside for room quality and also for the breakfast as its far superior to the copthornes Sorry x

THE JACKSONS wrote on January 3, 2013


Copthorne Hotel Newcastle
4 out of 5

Found staff extremely helpful both over the phone and in person .Well done to all concerned -a pleasure to deal with you

pengwen wrote on December 26, 2012


Copthorne Hotel Newcastle
3 out of 5

4 day stay for R&R. Likes:- River view from room (all rooms have), comfy bed, good sized room. Located close to town centre. Courteous staff. Dislikes:- Tired and worn bathroom, room heating controls seemed ineffective. Stairways (don't like lifts) badly maintained - plaster flaking etc. No free WiFi even in bar - £1.25 per hour or £1 for 10 mins from kiosk - rediculous in this day and age. Help yourself breakfast - dried up eggs etc. Delegates to seminars in "Rivage" room traipsing through the breakfast room while I was trying to enjoy my breakfast (shows lack of respect for guests). £5 daily charge for parking in Hotel carpark(what's that about??) Noise of Metro trains crossing bridge sounds like a plane taking off and starts at 0530hrs then every 10 mins or so throughout day. Leisure centre in need of a makeover, spa and sauna not working during my stay, lockers broken etc etc. Restaurant food was OK but nothing special and restaurant has no 'ambiance'. However there are so many places to eat close by that there's no need to use the restaurant. There are better hotels close by - Jury's Inn, Hilton just across river in Gateshead, Malmaison just along Quayside so wouldn't recommend Copthorne to my friends I'm afraid.

Dickydoodah wrote on April 7, 2012


Copthorne Hotel Newcastle
5 out of 5

good location for Newcastle city centre.Good parking and bus links. Staff friendly and professional. Great hotel for a city break. Great rooms overlooking the river and the bridges.

pibsol wrote on March 22, 2012


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Overall Guest Rating

Overall3.5 out of 5
Cleanliness3.3 out of 5
Facilities3 out of 5
Service4 out of 5
Location4 out of 5
Pricing3 out of 5

Copthorne Hotel Newcastle Guest Reviews

SortBy:

2 out of 5

Very cold would make a perfect duplicate of the Ice Hotel In Scandinavia but not as hot or as attractive. The reception hall was colder inside than out the bar was freezing even the rooms had supplementary portable heaters which were almost adequate. Only worth visiting during warm weather.

Review by: Cold Arthur
Date stayed January 28, 2013

2 out of 5

We booked into room 505 for new years eve, after staying here previously we were really looking forward to going back but this time the hotel really disapointed. Our room had no heating so reception who were lovely brought to electric heaters up for us and explained it was due to the renovations being done in the hotel and that was why is was not working...Why not let us know this in advance when we checked in ? The bedroom window was very hard to close so just be warned you may have an extra cold night in there. Dont get me wrong for the price we paid it was okay but if i had to choose again it would be the premier inn on the Quayside for room quality and also for the breakfast as its far superior to the copthornes Sorry x

Review by: THE JACKSONS
Date stayed January 3, 2013

4 out of 5

Found staff extremely helpful both over the phone and in person .Well done to all concerned -a pleasure to deal with you

Review by: pengwen
Date stayed December 26, 2012

3 out of 5

4 day stay for R&R. Likes:- River view from room (all rooms have), comfy bed, good sized room. Located close to town centre. Courteous staff. Dislikes:- Tired and worn bathroom, room heating controls seemed ineffective. Stairways (don't like lifts) badly maintained - plaster flaking etc. No free WiFi even in bar - £1.25 per hour or £1 for 10 mins from kiosk - rediculous in this day and age. Help yourself breakfast - dried up eggs etc. Delegates to seminars in "Rivage" room traipsing through the breakfast room while I was trying to enjoy my breakfast (shows lack of respect for guests). £5 daily charge for parking in Hotel carpark(what's that about??) Noise of Metro trains crossing bridge sounds like a plane taking off and starts at 0530hrs then every 10 mins or so throughout day. Leisure centre in need of a makeover, spa and sauna not working during my stay, lockers broken etc etc. Restaurant food was OK but nothing special and restaurant has no 'ambiance'. However there are so many places to eat close by that there's no need to use the restaurant. There are better hotels close by - Jury's Inn, Hilton just across river in Gateshead, Malmaison just along Quayside so wouldn't recommend Copthorne to my friends I'm afraid.

Review by: Dickydoodah
Date stayed April 7, 2012

5 out of 5

good location for Newcastle city centre.Good parking and bus links. Staff friendly and professional. Great hotel for a city break. Great rooms overlooking the river and the bridges.

Review by: pibsol
Date stayed March 22, 2012

3 out of 5

Tired looking rooms, uncomfortable bed, old tv with bad reception. Didnt eat at the hotel but bar service was good. Great location, right on the quayside so handy for Newcastle Arena as well as local bars and restaurants. I think this was quite a grand hotel but in need of refurb to bring it back up to a 4 star standard.

Review by: Anonymous
Date stayed March 21, 2011

4.8 out of 5

We requested an early check in and when we arrived (at 12 noon) we were told by one receptionist our room wasn't ready and that we would have to wait. We were in a hurry as we were meeting people at 1.00 p.m and we needed to change our clothes. We only waited around a further 5 mins when another receptionist asked if she could help. We told her our story and she had us in a room immediately. It was a lovely spacious room with a fantastic view overlooking the river. Overall our experience at the Copthorne, Newcastle was a good one and we would definitely recommend 100%.

Review by: Senga Nicol
Date stayed March 7, 2011

3.4 out of 5

It would appear that this hotel is living off its reputation of situation. The room view is great across the river, and although compact are adequate. What was disappointing was, no free water or stocked minibar in room, (I don't normally use the minibar but it is always nice to know something is available). The room was hot, which is of course good in winter but, waking up thirsty and dry was not a comfortable experience - yes there is water in the tap. In addition, wifi was only available in the lobby and bar at a price! Which in todays era I found quite dated and strange for what is probably primarily a business hotel. If staying in Newcastle again. I will most likely change my venue. A Premier Inn is only a few hundred metres away and probably half the price with equal facilities.

Review by: PAUL LASCELLES
Date stayed January 24, 2011

3 out of 5

as other reviews have said the hotel is seriously dated but for location and the price I paid I can't complain. 3* at best

Review by: Anonymous
Date stayed November 3, 2010

3.8 out of 5

Inexperienced staff in the dining room let the hotel down. Ido not recall receiving a "Thank you" card

Review by: Anonymous
Date stayed September 27, 2010

5 out of 5

Superb location on the Quayside with all rooms having a river view. Very nice room, but noise from Metro crossing bridge, but that did not bother us. Most enjoyable breakfast from a very friendly staff. Short walk (uphill) to Metro and City Centre. Easy access to Hotel from North and South. Car Park extra but only cost £2 for the 20 hours we left it. Will definitely stay here again.

Review by: Andrew Law
Date stayed September 7, 2010

3.8 out of 5

haven't paid over £100 a night i could not believe breakfast was not included. it was a nice bedroom & the hotel in a prime location. didn't use pool but jacuzzi & steam room good but gym equipment poor though staff helpful. compared to the carlton it was not goood value for money ( the room service for food was excellent & staff pleasant & helpful )

Review by: Anonymous
Date stayed February 23, 2010

3.6 out of 5

Right on river, good views. Car parking extra. possible noise from railway depending on room !!! Wine very expensive stick to Beer and Cider

Review by: Anonymous
Date stayed October 31, 2009

4.2 out of 5

Very conveniently situated for the Quayside and for access from the South, but perhaps a little expensive when it came to meals.

Review by: Miall James
Date stayed September 22, 2009

3.4 out of 5

Stayed here for 4 nights in July. Excellent location with good views of the Tyne River. Rooms are comfortable and cozy, but do need refurbishing. Enjoyed our stay here.

Review by: Kathryn Rowsthorn
Date stayed August 31, 2009

4.4 out of 5

A lovely hotel which we will use again. Only disappointment breakfast expensive and only a poor average.

Review by: Anonymous
Date stayed June 19, 2009

4 out of 5

Good location, Food was good value, 10 pounds for starter main course and glass of wine .

Review by: Anonymous
Date stayed February 18, 2009

3.8 out of 5

Bed a little small-room slightly stuffy with the air co-you cant open any windows for fresh air. But we enjoyed our stay-great location and the Orchid chinese restaurant opposite the hotel is out of this world-we will be back.

Review by: ANDY MATTSON
Date stayed February 17, 2009

5 out of 5

Top class hotel, would definitely go back.

Review by: Michael Dickens
Date stayed July 17, 2008

3.6 out of 5

Location is graded "Average" simply because it is not easy to find even with the directions from the web site. A simple map or including distances between the points mentioned in the directions would have been helpful. Also so many of the near-by roads are either "bus only" or closed for road works or partially closed for major building works that one is liable to have to make a second circuit to get on the right road. Cleanliness is not graded "Very Good" simply because of a very large and obtrusive stain on the corridor carpet on Floor 4 which is rather unpleasant.

Review by: William Hood
Date stayed June 18, 2007

Copthorne Hotel Newcastle photos

Copthorne Hotel Newcastle Exterior
Exterior
Copthorne Hotel Newcastle Exterior
Exterior
Copthorne Hotel Newcastle Restaurant
Restaurant
Copthorne Hotel Newcastle Lounge
Lounge
Copthorne Hotel Newcastle Reception
Reception
Copthorne Hotel Newcastle Room
Room
Copthorne Hotel Newcastle Exterior
Exterior
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