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Comfort Inn Downtown Denver
2 Stars401 17th Street Denver CO 80202
|
Rating
|
|
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Service | 4 |
| Location | 5 |
| Pricing | 5 |
| Overall | 4.4 |
Location
The hotel is located one block from 16th Street Mall and Denver Pavilions, in the thick of the financial district.
Rooms
The property provides 231 rooms that consists of all the basic facilities to make your stay a pleasant one.
Restaurant
Guests can dine at the on-site restaurant that compiles a fine menu for your taste.
General
Guests on business can utilise the on-site meeting facilities that are convenient and modern. For your workout session you can visit the fitness room.
Hotel Facilities
- Baby Sitting Service
- Gym / Fitness Facilities
- Laundry Services
- Restaurant
- Bar / Lounge
- Internet Access - High Speed
- Non-Smoking Rooms
- Room Service
- Business Centre
- Laundry Facilities
- Reception
- Smoke Free Hotel
Room Facilities
- Air Conditioning
- Ensuite / Private Bathroom
- Iron / Ironing Board
- Alarm Clock
- Hairdryer
- Mini Bar
- Cable / Satellite TV
- Internet Access
- Tea and Coffee Making Facilities
Comfort Inn Downtown Denver Guest Reviews (13)
Not a bad value for a location right in the middle of downtown. The closest competition was $50 more, AND expected guests to pay for wifi! The plumbing was a little noisy, but the room was comfortable and very clean. Staff was courteous and professional.
AcademicTraveler wrote on November 24, 2011
Location is wonderful! The room is comfortable and clean, not very quiet but ok.
PpPppppppphi wrote on October 26, 2011
I went to Denver to celebrate my son's birthday and I loved the Comfort Hotel Inn . I went to know Pikes Park America's Mountain and I really recommend The Hotel is very confortable and the price very good
Rejane wrote on October 14, 2011
I'm not wealthy, but I went all out because my Sister came out from Indianapolis to run the RnR Denver half marathon with me. We spent 3 nights. Fri-Mon. The room is really cool, very nice beds with a cushioned backboard to sit up in comfort and watch tv or read. (very nice feature). Very nice tv also. A little cramped with luxury, but we didn't spend too much time in the room. The housekeeping staff was very helpful and nice. The first night, around 2:30 am a group of rowdy partiers woke us up. The walls are kinda thin I guess, or they were just really loud. Disgusted, I phoned the front desk for a box fan and a couple pairs of ear plugs. The houseman who brought the fan etc. was a member of security, he heard the ruckus next door and KICKED THEM OUT OF THE ROOM! 5*. I only wished I could have found him the next day to give him a hug and a tip. No problems after that except on Monday, our final morning I received a bill under the door for around $400, the cost of the room plus parking which I had already paid through Orbitz, along with 3 charges to my bank account that the staff could not explain, totaling well over $200. Some of that was the vallet parking charge of $66 for 3 days which I expected. Long story short, after a bit of early morning stress, this was taken care of immediately and I was comped the parking charge because of the hassle! The staff at this place is absolutely remarkable, top notch, not to mention the location which was perfect for us.
Jeremy M. wrote on October 12, 2011
The location of this hotel is fantastic for walking to the 16th shops. The room itself was very nice too. However there were some major issues with staff. The girl checking us in was nice enough, but seemed annoyed when we called and asked the location of the ice machine. She told us "it's on the card I gave you but there's one on the (whatever) floor".. That was really nothing but add that to the fact that there was no alarm clock in the room and she didn't want to bother bringing us one so she asked if it would be ok to just schedule a wake up call. That was ok, but we still had no clock in the room. Also, the shower took 30 minutes to drain after a quick 5 minute shower meaning you had to either stand in the last person's dirty water or wait for it to drain. All of this could normally be overlooked, but then the real problem occurred. There is exactly ONE loading station for customers checking in and out. This is on a crowded main street in downtown Denver. We had left our bags after checkout to walk around a bit before leaving for Boulder and beyond and when we went back to get them, we pulled into the loading zone which turned out to be the space behind the loading zone. We were told to move to the alley which even after I explained that all we needed to do was grab 2 bags and throw them in the trunk, they still insisted we move in the alley. I moved into the alley and they told me to please move again to allow other customers in so I went and turned around and parked on the other side. Keep in mind this is a large rental minivan and I had to do a 25 point turn to turn around in this narrow little alley. I managed to do so and pulled up in front of the door to load the bags when they came up and insisted AGAIN that I move. This time they wanted me to pull back out into the street where I ORIGINALLY WAS. I told them they were coming out with the bags and all we had to do was put them in the trunk, I'd already moved 3 times and would not be moving again. They insisted that Other Customers had to have that space and I said "I'm a customer and you don't seem to mind inconveniencing me" and they just insisted I move again. I refuse and 5 seconds later threw the bags in the trunk and drove off. The staff was extremely uncooperative and could have easily just grabbed the bags for us, tossed them in and helped us instead of just insisting we accommodate them and the "other customers" who were so much more important than us. This really ruined a part of our vacation since they were so rude and it left a bad taste in our mouth for the attitude of staff at this hotel. This is also after we had to walk 3 blocks to park since the original check in girl didn't really want to explain the parking situation to us (which is complicated) and wanted us to pay $22 to park. We were only going to be in town for 8 hours and didn't want to pay for 24. She would only say "just read the meters because it's complicated". This meant that at 2:30 am we were wandering the streets of an unfamiliar town looking for parking and trying to figure out what to do. Luckily a stranger on the street was nice enough to explain the situation and showed us where to go. It's too bad the staff at this hotel couldn't have offered the same information. Overall, I would probably not stay here again because the service is just not up to par. Time for an attitude adjustment.
stomatta wrote on August 16, 2011
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