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Club Melia At Gran Melia Cancun Resort

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Club Melia At Gran Melia Cancun Resort

Club Melia At Gran Melia Cancun Resort

4 Stars

Kukulcan Boulevard Kilometer 16.5 Zona Hotelera Cancun Quintana Roo 77500


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Club Melia At Gran Melia Cancun Resort ExteriorClub Melia At Gran Melia Cancun Resort Meeting roomClub Melia At Gran Melia Cancun Resort HallClub Melia At Gran Melia Cancun Resort Pool
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 5
Location 5
Pricing 5
Overall 5
The Club Melia At Gran Melia Cancun Resort provides comfortable, elegant accommodations in the heart of Cancun's busiest tourist area. Guests are just five minutes from shopping and downtown Cancun, as well as a short distance from the ruins at Tulum and Chichen-Itza. A visit to Akumel or the Xcaret park are just a short drive away. Guests can also enjoy travelling to Isla Mujeres and Isla Contoy.

Location
The Club Melia At Gran Melia Cancun Resort is located in Canun's Hotel Zone, directly across the street from the Aqua World marina.

Rooms
Guestrooms at the Gran Melia offer ocean views, flat-screen televisions, rain showers with curved curtain rods, individual climate control and luxurious bedding.

Restaurant
The Gran Melia offers a variety of onsite dining options including La Veranda, La Perla, Quetzal, Tempo, Ku-nah, Nami Sushi, the Caribe Bar and The Market.

General
The Club Melia At Gran Melia Cancun Resort offers guests a variety of amenities including three swimming pools, a light tennis court, a par-3 golf course, a fitness centre, a kid's club, Tai Chi classes and a variety of water sports like windsurfing, snorkelling, canoeing and kayaking. Meeting and event facilities are available onsite. Guests can enjoy a variety of classes, hot stone and aqua therapies and skin and body treatments at the YHI Spa.

Hotel Facilities

  • Baby Sitting Service
  • Beauty Salon / Hairdresser
  • Children's Playroom
  • Disabled Facilities
  • Gym / Fitness Facilities
  • Laundry Services
  • Plunge Pool
  • Safe Deposit Box
  • Shopping Arcade
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - High Speed
  • Lift / Elevator
  • Restaurant
  • Sauna
  • Spa / Wellness Centre
  • Tennis Court
  • Bar / Lounge
  • Child Care
  • Currency Exchange Services
  • Golf Course
  • Internet Access - Wireless
  • Parking Facilities
  • Room Service
  • Secretarial Services
  • Steam Room
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Internet Access
  • Telephone
  • Cable / Satellite TV
  • Mini Bar
  • Ensuite / Private Bathroom
  • Safe

Club Melia At Gran Melia Cancun Resort Guest Reviews (35)


Club Melia At Gran Melia Cancun Resort
4 out of 5

We just returned from a fabulous week at the Gran Melia in Cancun. The hotel is beyond beautiful. The lobby with its soaring ceilings and plants puts you right into a tropical paradise. The beach is clean and close. The pool was sparkling and the bar was close. The rooms were spacious and well maintained. Location is fabulous right across the street from Aqua World where you could board a boat to Isles Mujares or snorkling on the reef. Food was very good and plentiful. I would recommend to all my family and friends.

new haven traveler wrote on January 16, 2012


Club Melia At Gran Melia Cancun Resort
5 out of 5

Very impressive and beautiful lobby Pleasant service - cleaning twice a day Good location: many good restaurants close to the hotel Not far from the airport

Andrea E wrote on January 10, 2012


Club Melia At Gran Melia Cancun Resort
5 out of 5

This place is perfect for everyone, has activities for all. The room with the ocean view, is very comfortable and all the areas of the hotel are perfectly clean. All the staff make you feel good as a king. Sure I will turn back with my wife, and I hope with some friends. I really recomends the hotel, is amazing.

jpbs1 wrote on January 7, 2012


Club Melia At Gran Melia Cancun Resort
4 out of 5

The staff was extremely helpful, sincere, and willing to go the extra mile without looking for anything in return.

SPILIN wrote on January 2, 2012


Club Melia At Gran Melia Cancun Resort
4 out of 5

Expensive for everything you need including food and drink. Recomend inclusive deal if you can get a good price.Also it seems only red level guests enjoy great service and their pool MUCH nicer.

latinart wrote on December 26, 2011


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Overall Guest Rating

Overall5 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service5 out of 5
Location5 out of 5
Pricing5 out of 5

Club Melia At Gran Melia Cancun Resort Guest Reviews

SortBy:

4 out of 5

We just returned from a fabulous week at the Gran Melia in Cancun. The hotel is beyond beautiful. The lobby with its soaring ceilings and plants puts you right into a tropical paradise. The beach is clean and close. The pool was sparkling and the bar was close. The rooms were spacious and well maintained. Location is fabulous right across the street from Aqua World where you could board a boat to Isles Mujares or snorkling on the reef. Food was very good and plentiful. I would recommend to all my family and friends.

Review by: new haven traveler
Date stayed January 16, 2012

5 out of 5

Very impressive and beautiful lobby Pleasant service - cleaning twice a day Good location: many good restaurants close to the hotel Not far from the airport

Review by: Andrea E
Date stayed January 10, 2012

5 out of 5

This place is perfect for everyone, has activities for all. The room with the ocean view, is very comfortable and all the areas of the hotel are perfectly clean. All the staff make you feel good as a king. Sure I will turn back with my wife, and I hope with some friends. I really recomends the hotel, is amazing.

Review by: jpbs1
Date stayed January 7, 2012

4 out of 5

The staff was extremely helpful, sincere, and willing to go the extra mile without looking for anything in return.

Review by: SPILIN
Date stayed January 2, 2012

4 out of 5

Expensive for everything you need including food and drink. Recomend inclusive deal if you can get a good price.Also it seems only red level guests enjoy great service and their pool MUCH nicer.

Review by: latinart
Date stayed December 26, 2011

4 out of 5

Cool lobby and friendly staff. Ridiculously expensive internet however.

Review by: Cancun traveller
Date stayed December 26, 2011

5 out of 5

I've stayed in several hotels in Cancun and this one was one of my favorites. I want to qualify this by saying that I don't stay in the all-inclusives. I transferred to this hotel after a terrible experience at the Bel Air, and I was more than happy I had made the change. The main pool is gorgeous; my only complaint is that they play the music fairly loud and it is nearly impossible to escape the noise other than going to sit by the quieter, smaller pool. The rooms are staggered so that there is a lot of privacy and even though I didn't have an ocean view, I enjoyed the sunset lagoon side. The staff was very welcoming.

Review by: Quintana Roo addict
Date stayed December 20, 2011

5 out of 5

I went to Cancun twice and it was my hotel for the second trip. and it was super awesome hotel(much better then the other one which was for first trip!). My boyfriend and I really liked this hotel so much! Not only the price also Location, room, view, staff.. everything was amazing!

Review by: SUPERLANG
Date stayed December 7, 2011

5 out of 5

Traveled to Cancun, Mexico for a get away weekend with a friend with no expectations at all. As soon as we arrived to the Hotel the bellman was kind enough to take our luggage and ensure that It will be taken to our room as soon as checking process was completed. The front desk agent was very professional provided us with impeccable customer service; she also gave us the option of a possible upgrade to a "RedLevel" for an affordable price. Option that we could not resist. Sure enough, it was a great decision. At "RedLevel" Grant Melia we found the best hotel service either of us had ever received by any hotel staff. We did not have to ask for anything other than a room moved, sure enough we had everything we needed and all of the "RedLevel" staff made us feel like their very special guests. Among all the wonderful staff, our special thanks will go to David (Mayordomo) who set the tone for our get away, he was friendly, welcoming, accomodating, and offered us a fantastic service. In addition, Lourdes."Lulu", and Laura were amazing concierges. They were ready to answer and take care any request. Last but not least, Ale from the spa with his undivided attention made us feel wonderful. I would strongly recommend Grant Melia Cancun to any of my family and friends. The service received was impeccably prefect.

Review by: KKANAHAN
Date stayed December 6, 2011

4 out of 5

The only thing that I did not like about it was the fact that hotel stuff (mainly front desk) was trying to sell you EVERYTHING, tours, time share!!!, etc. Other than that it was REALLY nice!

Review by: Karosfpl
Date stayed December 5, 2011

4 out of 5

My wife and I came here to getaway and relax. From the moment we got there to the moment we left was nothing but pure relaxation. The food and drinks were as great as we could have imagined. The only complaint was that they hounded you to set up a time share meeting right when you walked in the hotel. Besides that everything was great.

Review by: Anthlil
Date stayed December 3, 2011

4 out of 5

Everything was great. Hotel location, size, rooms. Also, staff was really good and helpful. Way better than what you get in USA. They are really hardworking people. The only downside I found is that selection of restaurants. They didn't offer much for vegetarians. I also was looking for a place which serves burgers / pizzas in any restaurant. Otherwise, a perfect stay.

Review by: Tejas B.
Date stayed December 2, 2011

4 out of 5

I stayed at the Gran Melia in Nov '11. The hotel is nice all the way around... the rooms are perfect, the pool is nice, and it's right on the beach. I didn't do the all-inclusive option, so I can't comment on the food, but the staff was very friendly and helpful. I would definitely recommend this hotel to anyone. The only thing people need to realize is the "resort credit" is really just a coupon book that you can use for certain items.

Review by: traveldude88
Date stayed November 29, 2011

5 out of 5

the hotel is so great, the whole environment is very peaceful and the staff there is so friendly and kindly

Review by: JessicaQW
Date stayed November 27, 2011

5 out of 5

i am going to be very honest.. I read all the bad reviews on this resorts so I went into this trip with a little trepidation. When we got there last week my bf and I were celebrating our year anniversary. When we checked in, they brought us in to a VIP check in room to explain our all inclusive details and they gave us champagne to celebrate our anniversary :) Trust me, not one person harassed us about any time share once. After we got to room they had even decorated our room on their own to celebrate our anniversary with rose petals that said "I love u" on bed. It honestly was so special and they even gave us a jacuzzi room! The food there was great.. We had breakfast every morning ay quetzal, and Lunch varied sometimes at la perla and sometime at vernanda. One night we even got an invite to a special catered event at la perla. I have to be honest and tell you this resort was unbelievable. So beautiful, and totally accommodating. We really felt like celebrities the entire time we were there!! We also did the selvatica zip line tour which was so fun, the guides were really funny and we had a really great time. Even my hard to please bf had the time of his life here! The resort was really beautiful and romantic and I have not one single complaint. Please consider this place, you will definitely not regret it!!

Review by: StefAnie L
Date stayed November 23, 2011

4 out of 5

Everyone at the resort was nothing but kind and helpful. Beautiful pool and beach areas. Room was somewhat outdated but was very clean and comfortable. Would stay there again.

Review by: NCBeachComber
Date stayed November 17, 2011

4 out of 5

The food in the buffet was less than I expected. There were only 2 other options for dinner if you could get a reservation and no other option for breakfast.

Review by: C.L.G.
Date stayed November 16, 2011

1 out of 5

Upon arrival , we upgraded to the NEW Red Level exclusive VIP Tower. With Free Buffet Breakfest and Happy Hour/Appetizers. Butler Service- NO Service. Room did not have a working mini bar for two days. No running water one day. No pool side service or wait staff until 12:00 noon. Breakfest was Eggs and Potatos Coffee and Bread. No Mexican food what so ever. When we check out we disputed charges and they got mad, held our luggage and credit card hostage as we would not agree to the unwarranted charges. They double billed for our upgraded room. Billed us when we arrived and then billed us again when we left. They would not budge and I had a signed receipt from the original charge. They called security on us and threatened to call the police and told us something bad was going to happen to us if we did not sign the credit card slip with the escaladed charges........

Review by: Dashal
Date stayed November 11, 2011

5 out of 5

The staff was SOOOOO welcoming and genuine. Besides the Hurricane Rina scare, there were no issues. We were not able to indulge in all there was to offer due to the storm, but nevertheless, we were so very satisfied. We are already planning next year's trip back to Cancun at the same hotel!

Review by: Cancun 1st timer
Date stayed November 5, 2011

1 out of 5

There were NO acitivies, NO water aerobics NO dance lessions NO live entertainment as stated on the web site. I have been to retirement homes with more acitvity.

Review by: PeggyW
Date stayed November 1, 2011

Club Melia At Gran Melia Cancun Resort photos

Club Melia At Gran Melia Cancun Resort Exterior
Exterior
Club Melia At Gran Melia Cancun Resort Meeting room
Meeting room
Club Melia At Gran Melia Cancun Resort Pool
Pool
Club Melia At Gran Melia Cancun Resort Room
Room
Club Melia At Gran Melia Cancun Resort Room
Room
Club Melia At Gran Melia Cancun Resort Hall
Hall
Club Melia At Gran Melia Cancun Resort Restaurant
Restaurant
Club Melia At Gran Melia Cancun Resort Room
Room
Club Melia At Gran Melia Cancun Resort Exterior
Exterior
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