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Cleopatra Palace Hotel Tenerife

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Cleopatra Palace Hotel Tenerife

Cleopatra Palace Hotel Tenerife

4 Stars

Avenida De Las Americas S / N Arona Tenerife ES-38660


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Cleopatra Palace Hotel Tenerife ExteriorCleopatra Palace Hotel Tenerife ExteriorCleopatra Palace Hotel Tenerife ExteriorCleopatra Palace Hotel Tenerife Exterior
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 1
Location 5
Pricing 3
Overall 3.8
Cleopatra Palace Hotel Tenerife occupies a stunning seaside location and offers three hotels, each providing a different vacation experience. Part of the bustling Playa de las Americas, Cleopatra Palace Hotel Tenerife consists of Mediterranean Palace, Cleopatra Palace and Sir Anthony Hotel. Although there are plenty of activities on-site such as tennis, mini golf and petanque, golf lovers will appreciate the resort's proximity to Golf las Americas, while children can splash around at nearby Siam Water Park.

Location
Cleopatra Palace Hotel Tenerife is located in the southern region of Tenerife Island near the city of Arona. The Central Park of Arona exhibits the natural vegetation of the Canary Islands. Guests can view wildlife at Tenerife Zoo or Monkey Park.

Rooms
Rooms are available in a variety of floor plans with sea or pool views and terraces. Amenities include marble bathrooms, satellite TV, air conditioning and minibars.

Restaurant
There are 6 restaurants at Cleopatra Palace Hotel Tenerife ranging from a casual poolside snack bar to the upscale Windsor Restaurant at Sir Anthony Hotel.

General
Hotel's Lady Shelley catamaran takes guests on excursions out at sea for whale watching, swimming or simply enjoying the sun and sky. Club for Kids is a structured program for children beginning at 6 months up to 16.

Additional Information

  • 15 minutes drive to the International Airport (Reina Sofia)

Hotel Facilities

  • Baby Sitting Service
  • Beauty Salon / Hairdresser
  • Cafe
  • Children's Swimming Pool
  • Currency Exchange Services
  • Games Room
  • Internet Access - High Speed
  • Laundry Services
  • Parking Facilities
  • Room Service
  • Secretarial Services
  • Spa / Wellness Centre
  • Table Tennis
  • Banquet Facilities
  • Billiards
  • Child Care
  • Concierge
  • Doctor On Call
  • Golf Course
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Reception
  • Safe Deposit Box
  • Shopping Arcade
  • Steam Room
  • Tennis Court
  • Bar / Lounge
  • Business Centre
  • Children's Playroom
  • Conference Facilities
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Lobby
  • Restaurant
  • Sauna
  • Solarium
  • Swimming Pool - Outdoor
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Radio
  • Telephone
  • Colour TV
  • Mini Bar
  • Safe
  • Valet Service
  • Ensuite / Private Bathroom
  • Pay-per-view Movies
  • Spa Bath
  • Wireless Internet Access

Cleopatra Palace Hotel Tenerife Guest Reviews (9)


Cleopatra Palace Hotel Tenerife
4 out of 5

Tried to complain at the time but not given a complaints form that I had requested. Gave my complaint verbally to tha duty manager on Sunday the 7th about the rudness of the pool bar manager and the staffs refusal to return my change after I gave her a cash note at the pool side. Very poor service by duty manager who did not grasp the meaning of what I was saying due to her inability to actually listen to what I was said...........

Big Lou wrote on October 12, 2012


Cleopatra Palace Hotel Tenerife
5 out of 5

Top location at the best beach on Tenerife. The only thing that might be better is to plan it so that it takes less time to check in.

Bobenontot wrote on April 15, 2012


Cleopatra Palace Hotel Tenerife
4 out of 5

The hotel was just amazing....i really like it....good location....Friendly and helpful staff. The hotel is lovely (the rooms a little small, but I wouldn't hold that against them. The breakfast was very good. The hotel is right on the beach (and you can bring you pool towel to the beach).

aali wrote on August 22, 2011


Cleopatra Palace Hotel Tenerife
5 out of 5

We were most impressed with the very friendly/helpful staff and the added extra provided by the hotel, glass of Cava on arrival, dressing gown and slippers in your room, voucher for the spa, pool towels changed daily. The hotel is lovely (the rooms a little small, but I wouldn't hold that against them. The breakfast was the best I have experienced in similar hotels. The hotel is right on the beach (and you can bring you pool towel to the beach). Will be back.

Colette Vogel wrote on October 11, 2010


Cleopatra Palace Hotel Tenerife
5 out of 5

very nice place to stay. Beach in front, food around, breakfast very good, nice service... everything very good

Hrvoje Domjanic wrote on September 30, 2010


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Overall Guest Rating

Overall3.8 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service1 out of 5
Location5 out of 5
Pricing3 out of 5

Cleopatra Palace Hotel Tenerife Guest Reviews

SortBy:

4 out of 5

Tried to complain at the time but not given a complaints form that I had requested. Gave my complaint verbally to tha duty manager on Sunday the 7th about the rudness of the pool bar manager and the staffs refusal to return my change after I gave her a cash note at the pool side. Very poor service by duty manager who did not grasp the meaning of what I was saying due to her inability to actually listen to what I was said...........

Review by: Big Lou
Date stayed October 12, 2012

5 out of 5

Top location at the best beach on Tenerife. The only thing that might be better is to plan it so that it takes less time to check in.

Review by: Bobenontot
Date stayed April 15, 2012

4 out of 5

The hotel was just amazing....i really like it....good location....Friendly and helpful staff. The hotel is lovely (the rooms a little small, but I wouldn't hold that against them. The breakfast was very good. The hotel is right on the beach (and you can bring you pool towel to the beach).

Review by: aali
Date stayed August 22, 2011

5 out of 5

We were most impressed with the very friendly/helpful staff and the added extra provided by the hotel, glass of Cava on arrival, dressing gown and slippers in your room, voucher for the spa, pool towels changed daily. The hotel is lovely (the rooms a little small, but I wouldn't hold that against them. The breakfast was the best I have experienced in similar hotels. The hotel is right on the beach (and you can bring you pool towel to the beach). Will be back.

Review by: Colette Vogel
Date stayed October 11, 2010

5 out of 5

very nice place to stay. Beach in front, food around, breakfast very good, nice service... everything very good

Review by: Hrvoje Domjanic
Date stayed September 30, 2010

4.8 out of 5

we all enjoyed our overnight stay and found all the staff very helpful and welcoming.

Review by: eileen Diamond Kelly
Date stayed September 7, 2010

4.6 out of 5

This was a return visit for me. I checked into the Cleopatra Palace, with my elderly mother. We were very well received. Our rooms were on the ground floor, side by side and accessible. We were also told that if things were not suitable for my mother they would offer us an alternative. The rooms were suitable. They were comfortable, clean and had all that we required. The sea view we requested was full on and the balconies large enough to relax on and enjoy the sun and the view. Room service was 24 hour and very prompt. The buffet breakfast was excellent and my mother, who is a coeliac was offered some gluten-free options. The Dinner buffet was a little disappointing but the buffet in one of the other hotels on the complex was also available and was much better. We did not suffer unduly. Excellent pool facilities. The decor is over the top and great fun. Other guests we spoke with were very happy with their experience. I look forward to a further visit soon.

Review by: T. Noel Dillon
Date stayed October 2, 2008

4.6 out of 5

The hotel is good and I enjoyed my stay. The staff are helpful, warm and welcoming. Often have to ask for things that you would expect to be there in a 5* hotel. Minor maintenance is not always up to standard. e.g curtains off runners not repaired. It is nice hotel in an super location. Will return.

Review by: Noel Dillon
Date stayed April 1, 2007

5 out of 5

The hotel Cleopatra Palace forms part of the Mare Nostrum complex which is made up of 5 hotels: Mediterranean Palace, Sir Anthony, Julio Cesar Palace, Cleopatra Palace, Marco Antonio Palace. The Cleopatra is located on the sea front and offers both sea view and pool view rooms. The main costal walkway is immediately in front of the hotel but did not cause any problems with noise etc (third floor is probably best for standard rooms). The Hotel is very impressive and has a large a roman pool with plenty of sun beds. There are other pools which you have access to on the Mare Nostrum complex including a very large spectacular pool at the Mediterranean Palace. You have access to up to 13 restaurants, although not all open at the same time, at least while we were there. They seem to open some of them in rotation but this could be seasonal. Restaurant includes Canaries, Russian, Spanish, Italian, Mediterranean and Mexican. We enjoyed the buffet at the Italian restaurant.

Review by: Anonymous
Date stayed October 11, 2006

Cleopatra Palace Hotel Tenerife photos

Cleopatra Palace Hotel Tenerife Exterior
Exterior
Cleopatra Palace Hotel Tenerife Exterior
Exterior
Cleopatra Palace Hotel Tenerife Exterior
Exterior
Cleopatra Palace Hotel Tenerife Beach
Beach
Cleopatra Palace Hotel Tenerife Exterior
Exterior
Cleopatra Palace Hotel Tenerife Restaurant
Restaurant
Cleopatra Palace Hotel Tenerife Exterior
Exterior
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