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Castle Kona Bali Kai Hawaii

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Castle Kona Bali Kai Hawaii

Castle Kona Bali Kai Hawaii

2 Stars

76-6246 Alii Drive Kona HI 96740


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Castle Kona Bali Kai Hawaii ExteriorCastle Kona Bali Kai Hawaii BathroomCastle Kona Bali Kai Hawaii BedroomCastle Kona Bali Kai Hawaii Bedroom
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Rating criteria
Rating
Cleanliness 3
Facilities 4
Service 2
Location 3
Pricing 3
Overall 3.6
Featuring an captivating location and offering ultimate luxury along with wide range of services, Castle Kona Bali Kai is just the place to make your vacation an unforgettable experience.

Location
Located on the big island's sunny Kona Coast, this resort sits on the misty mountains, area's botanical gardens, museums and many other exciting landmarks of the city.

Rooms
This charismatic property boasts extensively appointed guest rooms that are facilitated with necessary amenities to make your stay a relaxed one.

Restaurant
This property does not have a restaurant.

General
There is also a swimming pool available on-site for your recreation.

Additional Information

  • 20 km to the International Airprot (Kona)

Hotel Facilities

  • Baby Sitting Service
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Spa / Wellness Centre
  • Disabled Facilities
  • Lobby
  • Reception
  • Swimming Pool - Outdoor
  • Laundry Facilities
  • Parking Facilities
  • Room Service

Room Facilities

  • Air Conditioning
  • Radio
  • Cable / Satellite TV
  • Telephone
  • Kitchen

Castle Kona Bali Kai Hawaii Guest Reviews (10)


Castle Kona Bali Kai Hawaii
4 out of 5

good location, you can hear and see the ocen from the balcony. Didnt know we were staying across the road in part of the same complex, so was a bit annoying that all the luggage had to get put back into the car, and driven acroos the road. Then to top that off there were 3 flights of satirs-not an easy task,certainly not suitable for the older traveller. Condo was great had lots more in it than described, but sofa bed very uncomfrtable otherwise great spot wishwer could have stayed longer

pearceey wrote on December 10, 2012


Castle Kona Bali Kai Hawaii
2 out of 5

the main front desk employee was horribly mannered, short and cold. There for 8 days & housekeeping never made it to our room- said staff member was unhelpful when approached about the issue. Good location & it's hard to beat laundry and full kitchen in room. Good for a family (for the price) avoid front desk & don't expect to have your room cleaned.

Sally Mae Gordon wrote on January 16, 2012


Castle Kona Bali Kai Hawaii
2 out of 5

Dear CKBK Management, I'm dissatisfied with your housekeeping policy, housekeeping service, and room maintenance. When we arrived your front desk, tired after a long day of travel, the clerk informed us that you didn't do daily cleaning and that cleaning would only be provided once during our 9 night stay, or we would have to pay extra from a "menu" of housekeeping services. This is not industry standard and was not disclosed at the time I booked the trip, only upon arrival. You got us there then disclosed this non-industry-standard policy. Very tricky. Can you possibly expect your customers to like this business practice? Shame on you!

Roberto2 wrote on January 13, 2012


Castle Kona Bali Kai Hawaii
4 out of 5

This studio rental is complete with all amenities. The room is clean and there was not a single bug that I saw. My previous hotel was cr*ppy with all sorts of ants and small roaches crawling around. The location is a bit far though, but you can always have a morning jogging or walking for 25 minutes. Not bad at all. This hotel or studio is highly recommended.

Kaneoheguy wrote on January 8, 2012


Castle Kona Bali Kai Hawaii
3 out of 5

Not the best and the cleanest places. But works very well for people like me with special dietary considerations. The kitchen serves for basic meals. No dishwasher sucks. The location is very good for Kona.

AndySat wrote on January 6, 2012


Outrigger Royal Sea Cliff 3 Stars
Wyndham Mauna Loa Village Resort Hawaii 3 Stars
Kona Islander Inn Hotel 2 Stars
Four Seasons Resort Hualalai At Historic Kaupulehu 5 Stars
Kona Bay Hotel (uncle Billy's Hawaiian Family Resorts) 2 Stars
Hilo Seaside Hotel 2 Stars
Hilo Naniloa Hotel 2 Stars
Kona Seaside Hotel Hawaii 2 Stars
Castle Waimea Country Lodge Hawaii 2 Stars

Overall Guest Rating

Overall3.6 out of 5
Cleanliness3 out of 5
Facilities4 out of 5
Service2 out of 5
Location3 out of 5
Pricing3 out of 5

Castle Kona Bali Kai Hawaii Guest Reviews

SortBy:

4 out of 5

good location, you can hear and see the ocen from the balcony. Didnt know we were staying across the road in part of the same complex, so was a bit annoying that all the luggage had to get put back into the car, and driven acroos the road. Then to top that off there were 3 flights of satirs-not an easy task,certainly not suitable for the older traveller. Condo was great had lots more in it than described, but sofa bed very uncomfrtable otherwise great spot wishwer could have stayed longer

Review by: pearceey
Date stayed December 10, 2012

2 out of 5

the main front desk employee was horribly mannered, short and cold. There for 8 days & housekeeping never made it to our room- said staff member was unhelpful when approached about the issue. Good location & it's hard to beat laundry and full kitchen in room. Good for a family (for the price) avoid front desk & don't expect to have your room cleaned.

Review by: Sally Mae Gordon
Date stayed January 16, 2012

2 out of 5

Dear CKBK Management, I'm dissatisfied with your housekeeping policy, housekeeping service, and room maintenance. When we arrived your front desk, tired after a long day of travel, the clerk informed us that you didn't do daily cleaning and that cleaning would only be provided once during our 9 night stay, or we would have to pay extra from a "menu" of housekeeping services. This is not industry standard and was not disclosed at the time I booked the trip, only upon arrival. You got us there then disclosed this non-industry-standard policy. Very tricky. Can you possibly expect your customers to like this business practice? Shame on you!

Review by: Roberto2
Date stayed January 13, 2012

4 out of 5

This studio rental is complete with all amenities. The room is clean and there was not a single bug that I saw. My previous hotel was cr*ppy with all sorts of ants and small roaches crawling around. The location is a bit far though, but you can always have a morning jogging or walking for 25 minutes. Not bad at all. This hotel or studio is highly recommended.

Review by: Kaneoheguy
Date stayed January 8, 2012

3 out of 5

Not the best and the cleanest places. But works very well for people like me with special dietary considerations. The kitchen serves for basic meals. No dishwasher sucks. The location is very good for Kona.

Review by: AndySat
Date stayed January 6, 2012

3 out of 5

I want to say thank you to my rep, but you need to insure that your clients get all information either by phone and computer for plane counceling.

Review by: chico692
Date stayed January 3, 2012

2 out of 5

Condo was ok it is renovated no smells but bathroom does not have fans that stats to stink after a while. We were in 211 it has nice view. Lots of parking, pool was ok with a small hot tub. Staff was rude, front desk lady was meanest. I have stayed at other condos they are much more friendlier. Everything cost money you want a fresh towel - $ 5 by the way towels are worse than rags you get tangle in them as they were ripped on sides. If you want to stay there do not expect anything from the hotel. Banyan market accross the road is nice place to get anything you need. It is far away from all the main city center.

Review by: Taran
Date stayed January 3, 2012

1 out of 5

We had disappointing experience from the moment we checked in. The fan didn't work and the maintenance guy didn't fix it. A table fan was provided which was very dirty. Using the sofa sleeper was like a major punishment. Couldn't sleep at all. Bed sheets were very dirty and didn't feel like using them. When we complained to front desk clerk, she didn't care that we were not happy with the facility. Only good thing was the picture perfect ocean view which are available at other hotels in the area as well.

Review by: CKSH
Date stayed January 2, 2012

3 out of 5

Purchased Oceanfront One Bedroom for 7 nights. Arrived and got room #224, on north end of complex, directly above BUSY & NOISY Alii Drive the main highway. Bedroom was in back of unit on highway, kitchen and small living room were squeezed together oceanfront. Bedroom was so noisy, slept on the pull out couch in living room to get the oceanfront experience. Unit had very poor layout and limited views of surf. Also no air-conditioning (if not just to block the road noise). Very disappointed! Asked Maile at front desk for a room change which was graciously done. Room #316 was a huge difference, located in middle of complex. Bedroom and living room were oceanfront, kitchen in the back. Unit was very basic, 1980's styled condo in desperate need of an update. Kitchen was under stocked, bare minimum; double mattress was cheap, old and hard. Views are spectacular, no doubt. Stayed in Castle Kona Reef last year, better location, closer to town and much cleaner building and units. Overall enjoyed the stay but expected cleaner, more updated and fully stocked units. Will look elsewhere next time.

Review by: A Frequent Kona Visitor
Date stayed December 7, 2011

2 out of 5

This is a nice little condo rental. You get a small kitchen supplied with most everything you'd need to cook your own meals. Very convenient if you have dietary restrictions and need to cook some or most of your own food, or if you want to save some money and not go out to eat for every meal. It is large, and has ample space. The room we were in was not very clean, the towels and sheets were clean, but the floor and counter tops were dirty, we also had dust on every surface. Our room had an ant infestation, we had tons of tiny ants all over, they even got into our bed, it wasn't very gross or creepy, but that's what you deal with in the tropics lol. You only get 2 towels, and the staff will not provide beach towels so bring your own. They only clean your room once every 7 days, and actually they forgot to clean our room when they said they would, so we had to schedule a cleaning. The windows and doors are not very sound proof nor are they good at keeping heat out/AC in, expect to hear everything through your windows as if they were opened, we had to run our fan as white noise to get to sleep at night (we had the mountain view condo across the road, this may not be an issue for the ocean view condo where you can and want to hear the ocean). The staff at the front desk was not very friendly to us any of the times we had to interact with them :( . This is not a good place for walking to shops or beaches, they are very close about 2 miles but walking can be a bit rough. There are 2 beaches about 1 and 2 miles south of this place, one is good for swimming, and the other is great for snorkeling.

Review by: BMMM
Date stayed November 29, 2011

Castle Kona Bali Kai Hawaii photos

Castle Kona Bali Kai Hawaii Exterior
Exterior
Castle Kona Bali Kai Hawaii Bathroom
Bathroom
Castle Kona Bali Kai Hawaii Bedroom
Bedroom
Castle Kona Bali Kai Hawaii Exterior
Exterior
Castle Kona Bali Kai Hawaii Kitchen
Kitchen
Castle Kona Bali Kai Hawaii Living room
Living room
Castle Kona Bali Kai Hawaii Studio
Studio
Castle Kona Bali Kai Hawaii Swimming pool
Swimming pool
Castle Kona Bali Kai Hawaii Bedroom
Bedroom
Castle Kona Bali Kai Hawaii Bedroom
Bedroom
Castle Kona Bali Kai Hawaii Kitchen
Kitchen
Castle Kona Bali Kai Hawaii Living room
Living room
Castle Kona Bali Kai Hawaii Lobby
Lobby
Castle Kona Bali Kai Hawaii Studio
Studio
Castle Kona Bali Kai Hawaii Exterior
Exterior
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