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Castle Hilo Hawaiian Hotel

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Castle Hilo Hawaiian Hotel

Castle Hilo Hawaiian Hotel

2 Stars

71 Banyan Drive Hilo Hawaii HI 96720


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Castle Hilo Hawaiian Hotel ExteriorCastle Hilo Hawaiian Hotel BathroomCastle Hilo Hawaiian Hotel DiningCastle Hilo Hawaiian Hotel Standard room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 5
Location 5
Pricing 4
Overall 4.4
Travel away from the bustle of city living and enjoy a fun-filled tropical escape by booking a stay in the comfortable and well-located accommodations of Castle Hilo Hawaiian Hotel. Aside from enjoying various water activities at beaches nearby, vacationers in this Hilo, Hawaii hotel can also appreciate local flora and fauna at Coconut Island Park. Guests can also relish a breath of fresh air at Liliuokalani Gardens or have a picnic at Wailoa River State Recreation Area.

Location
Castle Hotel is on Banyan Drive near Hilo International Airport. While in Hilo, Hawaii, holidaymakers can sink a few holes at Hilo Municipal Golf Course or buy souvenirs at Hilo Shopping Center.

Rooms
The hotel offers tastefully appointed rooms with plenty of space and picturesque views of the ocean. In-room amenities include air conditioning, refrigerator, coffee maker and cable TV. Iron/ironing board and hairdryer are available upon request.

Restaurant
Queen's Court Restaurant at Hotel Castle serves mouth-watering international cuisine and regional specialties. Diners can also have refreshing cocktails, tasty appetisers and a grab and go lunch at Waioli Lounge on site.

General
Castle Hilo Hawaiian Hotel provides banquet facilities, Internet access, safe deposit box at the front desk, coin-operated laundry facilities, Internet kiosk and travel agency. After touring the area, visitors can unwind in the pool and sun deck on site.

Additional Information

  • 3 km to the Airport (Hilo)

Hotel Facilities

  • Bar / Lounge
  • Reception
  • Swimming Pool - Outdoor
  • Conference Facilities
  • Restaurant
  • Parking Facilities
  • Safe Deposit Box

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Telephone
  • Cable / Satellite TV
  • Iron / Ironing Board
  • Voicemail
  • Ensuite / Private Bathroom
  • Radio

Castle Hilo Hawaiian Hotel Guest Reviews (39)


Castle Hilo Hawaiian Hotel
4 out of 5

The staff were very friendly, had an early morning flight the hotel is only 5 minutes from the airport, the room was a bit small for 4 of us, we have stayed in worse.

Joanne wrote on April 26, 2012


Castle Hilo Hawaiian Hotel
3 out of 5

A modest, clean and quiet hotel. Free parking and wifi in the lobby. Hotel room was clean, but without fride or microvawe.

eugene 66 wrote on January 1, 2012


Castle Hilo Hawaiian Hotel
4 out of 5

Comfortable place to stay over 2 nights. Generally cleaned. Ample parking spaces. Near to Volcano National Park (about 45 min drive). Thumb up.

Satisfied occupant wrote on December 18, 2011


Castle Hilo Hawaiian Hotel
3 out of 5

Dissapointing .Outdated carpets bathrooms Strong cigarettte smell on a non smoking hallway Great location and views

ERSA wrote on December 13, 2011


Castle Hilo Hawaiian Hotel
4 out of 5

We were amazed at the sizing of the room and its location on the property, ocean-view and windows for ventilation. The property is centrally located in order to appreciate all of the great offerings of Hilo town.

ruby2diamond wrote on December 8, 2011


See all reviews
Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) 2 Stars
Sea Village 2 Stars
Fairways At Mauna Lani Hawaii 4 Stars
Mauna Kea Beach Hotel Kohala Coast 5 Stars
Kona Bay Hotel (uncle Billy's Hawaiian Family Resorts) 2 Stars
Hilo Seaside Hotel 2 Stars
Hilo Naniloa Hotel, a LITE Hotel 2 Stars
Castle Kona Bali Kai Hawaii 2 Stars
Kona Seaside Hotel Hawaii 2 Stars

Overall Guest Rating

Overall4.4 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service5 out of 5
Location5 out of 5
Pricing4 out of 5

Castle Hilo Hawaiian Hotel Guest Reviews

SortBy:

4 out of 5

The staff were very friendly, had an early morning flight the hotel is only 5 minutes from the airport, the room was a bit small for 4 of us, we have stayed in worse.

Review by: Joanne
Date stayed April 26, 2012

3 out of 5

A modest, clean and quiet hotel. Free parking and wifi in the lobby. Hotel room was clean, but without fride or microvawe.

Review by: eugene 66
Date stayed January 1, 2012

4 out of 5

Comfortable place to stay over 2 nights. Generally cleaned. Ample parking spaces. Near to Volcano National Park (about 45 min drive). Thumb up.

Review by: Satisfied occupant
Date stayed December 18, 2011

3 out of 5

Dissapointing .Outdated carpets bathrooms Strong cigarettte smell on a non smoking hallway Great location and views

Review by: ERSA
Date stayed December 13, 2011

4 out of 5

We were amazed at the sizing of the room and its location on the property, ocean-view and windows for ventilation. The property is centrally located in order to appreciate all of the great offerings of Hilo town.

Review by: ruby2diamond
Date stayed December 8, 2011

3 out of 5

The hotel itself was average. The big seller here is the location! Minutes away from the airport and shops in Hilo, away from the tourist trap in kona and it just felt like a real taste of Hawaii. Gas prices were cheaper ( believe me-it adds up after awhile!) close to the waterfalls and volcanoes, and a beautiful 2-3 hours away from the kona coast. A perfect place to scout the entire island from!

Review by: Jrodcst2cst
Date stayed December 2, 2011

4 out of 5

I'd say this place could be excellent with a few minor tweaks. - No room service. For a place of this class and price I'd expect there to be room service. They have a restaurant and lounge, but no room service. - Cleaning schedule: our room was never serviced during a 3 night stay. The 1st morning, I don't know why they didn't service the room. We weren't there for a long time but when we came back - no service. I didn't mind too much. But then the 2nd morning, they left a note saying we had the "do not disturb" sign up when they came to service the room. I guess that's fine, but I would have liked it if they tried again later. Not getting the room serviced at all takes my review down a notch. However, my general feeling was that the place was well-run and they took care of their guests. I believe the room-servicing was more of an accident than normal operating procedure. The staff was very friendly. The location is very nice, and their breakfast buffet is pricey (like everything else in Hawaii) but a good value (relative to other Hawaii values, anyway). If you don't care about room service, I'd definitely recommend it.

Review by: fkearney8
Date stayed December 1, 2011

3 out of 5

The hotel lanai had grass growing. if not grass something green growing in the lanai. the ac is really small. there's dust on the lamp. the TV was nice. the bed sheets had stain already there. it was like they didn't wash it enough. other than that the dinner was nice because it was a buffet. the parking was free which was really nice.

Review by: riki651
Date stayed November 29, 2011

4 out of 5

good but need better directions to location and happy hour specials

Review by: docgofflorida
Date stayed November 26, 2011

1 out of 5

Dingy, dark, smelly. Smells like cat urine. Smokes wafts up the balcony to the smoke free room. Close to airport.

Review by: MR Family traveler
Date stayed November 21, 2011

2 out of 5

The original standard room smelled musty and had a 'good' view of the parking lot. For a reasonable cost we upgraded the following day to a deluxe room on the next floor up. This was much the same, except that it smelled fresher and had a great view of the bay and of Mauna Kea. Not sure the vacuuming was done particularly well, as found 2 chocolate bars, a camera battery, and a piece of volcanic rock on the floor of the room. No room service available. Lunches are limited to pre-prepared box sandwiches and soup.

Review by: JK of DC
Date stayed November 14, 2011

4 out of 5

GREAT STAFF- VERY HELPFUL- AVERAGE ROOMS - GREAT VIEW

Review by: RANDY B
Date stayed November 10, 2011

5 out of 5

This hotel has the greatest view! We had an absolutely fantastic time! The staff was very helpful and the restaurant and lounge are great. The balcony room overlooking coconut island was spectacular, and the island and Leilukiloni Japanese park are right next door within short walking distance. The bay is right next to the hotel with many kinds of brightly colored fish, puffer fish, and sea turtles to watch. This is a great place to relax on the balcony and watch the comings and goings in the bay. The rooms are very clean and the staff is great. Can't wait to go again.

Review by: Cozmic
Date stayed November 1, 2011

4 out of 5

"Malama" means "care" in Hawaiian, and the Hilo Hawaiian staff were friendly, responsive and helpful in every way. The HH will be our choice for future visits to Hilo! Mahalo!

Review by: STARUB
Date stayed October 26, 2011

4 out of 5

A nice hotel that is convenient and central to Hilo. Will come back and stay for the next trip.

Review by: Anonymous
Date stayed August 31, 2011

3 out of 5

The room is old and average but clean, there is no facility info in the room, so you have to ask or search for it. The location is nice, the Coconuts island is beautiful and there's a lot of history facts about it that'll amaze you. Don't for get to treat yourself to all the tropical fruits from the Farmer Market that meet on Wed & Sat at Mamo St & Kamehameha Ave .

Review by: Le Family
Date stayed August 1, 2011

2 out of 5

It's old and aging. They really need to redo the upholstery, beds, curtains, carpets. In other words, gut the inside and get some modern furnishings in. Convenient to airport so probs good for business traveller.

Review by: Jon Johnson
Date stayed July 31, 2011

3 out of 5

Adequate hotel for first night in Hawaii . Simple to get to after long flight. Comfortable but dated rooms. Price is good. Easy access to Volcanoes Park

Review by: Cinti traveler
Date stayed July 30, 2011

5 out of 5

This hotel met my expectations and had all emidies I wanted or needed even though I did not trie the pool. I was going out the days there on tours and other activites.

Review by: Ron
Date stayed July 23, 2011

4 out of 5

This is an older hotel that has seen better days, but definitely met our expectations for its star rating.

Review by: D.K.
Date stayed July 11, 2011

Castle Hilo Hawaiian Hotel photos

Castle Hilo Hawaiian Hotel Exterior
Exterior
Castle Hilo Hawaiian Hotel Bathroom
Bathroom
Castle Hilo Hawaiian Hotel Standard room
Standard Room
Castle Hilo Hawaiian Hotel One bedroom suite
One Bedroom Suite
Castle Hilo Hawaiian Hotel Lobby
Lobby
Castle Hilo Hawaiian Hotel Lounge
Lounge
Castle Hilo Hawaiian Hotel Swimming pool
Swimming pool
Castle Hilo Hawaiian Hotel Restaurant
Restaurant
Castle Hilo Hawaiian Hotel Restaurant
Restaurant
Castle Hilo Hawaiian Hotel One bedroom suite
One Bedroom Suite
Castle Hilo Hawaiian Hotel Exterior
Exterior
Castle Hilo Hawaiian Hotel Dining
Dining
Castle Hilo Hawaiian Hotel Exterior
Exterior
Castle Hilo Hawaiian Hotel Guest room
Guest Room
Castle Hilo Hawaiian Hotel Lobby
Lobby
Castle Hilo Hawaiian Hotel Meeting room
Meeting room
Castle Hilo Hawaiian Hotel Swimming pool
Swimming pool
Castle Hilo Hawaiian Hotel Restaurant
Restaurant
Castle Hilo Hawaiian Hotel Junior suite
Junior Suite
Castle Hilo Hawaiian Hotel One bedroom suite
One Bedroom Suite
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