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Carlton Hotel Singapore

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Carlton Hotel Singapore

4 Stars

76 Bras Basah Road Singapore 189558


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Carlton Hotel Singapore Hotel exteriorCarlton Hotel Singapore BarCarlton Hotel Singapore DiningCarlton Hotel Singapore Dining
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Rating criteria
Rating
Cleanliness 3.9
Facilities 3.7
Service 3.8
Location 4.9
Pricing 3.6
Overall 4
Carlton Hotel Singapore provides a stylish base for travellers going to Singapore for a business trip or vacation. After visiting National Museum of Singapore and shopping along Orchard Road, holidaymakers can have leisure walks at Fort Canning Park. Corporate travellers can also join event at Suntec Singapore International Convention & Exhibition Centre.

Location
Carlton Hotel is strategically located in the heart of Singapore, just a short walk from bus stops and City Hall and Bras Basah MRT stations. While in the area, vacationers can catch live performances at Victoria Concert Hall or snap photos of the popular statue at Merlion Park.

Rooms
The 915 rooms and suites feature wood-finished interior design and posh facilities like LCD TV, work desk, high-speed Internet access and spacious shower and bath. Some units have full-size bathtub, rain shower and posturepedic mattress.

Restaurant
Diners at Carlton Singapore Hotel can indulge in international cuisines at Cafe Mosaic and authentic Cantonese delicacies at Wah Lok Cantonese Restaurant on site. Unwind with international cocktails at Gravity Bar.

General
Carlton Hotel Singapore offers meeting and banquet spaces for any kind of functions. Guests can also work out at the fitness centre or have soothing spa treatments on site. Also on offer are business centre and parking (fees apply).

Additional Information

  • NOTICE: The Main Tower and Executive Wing rooms are undergoing renovation with scheduled completion by February 2015. The Premier Wing guestrooms, located in a separate tower are still available. The Lobby, F&B outlets, gym and some function rooms are also under normal operation.
  • The hotel swimming pool located at Level 5 is undergoing renovations.
  • NOTE: Free wireless internet access available in the Hotel except the guestrooms and function rooms.

Hotel Facilities

  • Banquet Facilities
  • Business Centre
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Lift / Elevator
  • Restaurant
  • Sauna
  • Spa / Wellness Centre
  • Bar / Lounge
  • Child Care
  • Faxing Facilities
  • Internet Access - Wireless
  • Lobby
  • Room Service
  • Secretarial Services
  • Tour Desk
  • Beauty Salon / Hairdresser
  • Conference Facilities
  • Garden
  • Laundry Services
  • Parking Facilities
  • Safe Deposit Box
  • Shopping Arcade

Room Facilities

  • Air Conditioning
  • Internet Access
  • Pay-per-view Movies
  • Safe
  • Voicemail
  • Colour TV
  • Mini Bar
  • Radio
  • Tea and Coffee Making Facilities
  • Wireless Internet Access
  • Ensuite / Private Bathroom
  • Modem / Data Port Connection
  • Refrigerator
  • Telephone

Carlton Hotel Singapore Guest Reviews (225)


Carlton Hotel Singapore
4 out of 5

The Hotel location is great!!. Far enough from the maddening crowd, but near enough to a MRT station (Citihall) for convenient mobility. The Hotel is just across the road from RaffleCity mall, and a convenient aircon walk thru to the Cityhall MRT station. The standard room is of pretty decent size.

Yap AH wrote on January 28, 2013


Carlton Hotel Singapore
4 out of 5

最近改装したホテルと聞いている。エントランスは、きれい。レストランも内装、料理も問題無し。場所がラッフルズに近く、ナイトスポットのチャイムズの前ですので、便利。室内は、改装後ですが一部、昔の設備が残っており、これは感心しない。アメニティーは、質 量共に良くない。朝食のビュッフェは、美味しくない。

Anonymous wrote on January 9, 2013


Carlton Hotel Singapore
5 out of 5

When we put the towels on the shelf of handler near bathtub, it means we do not ask for replace them, sorry for misunderstanding caused between us. The charge of breakfast and internet are a little bit expensive for us.

peter peng wrote on January 4, 2013


Carlton Hotel Singapore
4 out of 5

enjoyed my stay, location makes it convenient to walk around to shop, eat, enjoy the scene

Tay Alec Mike wrote on January 4, 2013


Carlton Hotel Singapore
3 out of 5

I guess this is the 5th of 6th stay in the Carlton.. The hotel location is excellent.. few minutes walk to the Cathedral, City hall MRT, big shopping mall (Raffles place..) The lobby is marvelous.. ... the only concern is the toilet which urgently needs the management attention.

Anthony Huy wrote on December 27, 2012


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Overall Guest Rating

Overall4 out of 5
Cleanliness3.9 out of 5
Facilities3.7 out of 5
Service3.8 out of 5
Location4.9 out of 5
Pricing3.6 out of 5

Carlton Hotel Singapore Guest Reviews

SortBy:

4 out of 5

The Hotel location is great!!. Far enough from the maddening crowd, but near enough to a MRT station (Citihall) for convenient mobility. The Hotel is just across the road from RaffleCity mall, and a convenient aircon walk thru to the Cityhall MRT station. The standard room is of pretty decent size.

Review by: Yap AH
Date stayed January 28, 2013

4 out of 5

最近改装したホテルと聞いている。エントランスは、きれい。レストランも内装、料理も問題無し。場所がラッフルズに近く、ナイトスポットのチャイムズの前ですので、便利。室内は、改装後ですが一部、昔の設備が残っており、これは感心しない。アメニティーは、質 量共に良くない。朝食のビュッフェは、美味しくない。

Review by: Anonymous
Date stayed January 9, 2013

5 out of 5

When we put the towels on the shelf of handler near bathtub, it means we do not ask for replace them, sorry for misunderstanding caused between us. The charge of breakfast and internet are a little bit expensive for us.

Review by: peter peng
Date stayed January 4, 2013

4 out of 5

enjoyed my stay, location makes it convenient to walk around to shop, eat, enjoy the scene

Review by: Tay Alec Mike
Date stayed January 4, 2013

3 out of 5

I guess this is the 5th of 6th stay in the Carlton.. The hotel location is excellent.. few minutes walk to the Cathedral, City hall MRT, big shopping mall (Raffles place..) The lobby is marvelous.. ... the only concern is the toilet which urgently needs the management attention.

Review by: Anthony Huy
Date stayed December 27, 2012

5 out of 5

I'm a local booking the rooms for my daughter's wedding which was held at your ballrooms. Venue was chosen by daughter and was surprised to get wonderful service and comfort during our stay there. Noticed the changes at the hotels. Keep the good work and am sure more good reviews will be pouring in.

Review by: LPQL
Date stayed December 18, 2012

4 out of 5

Just what we wanted. Staff very helpful. Would use again.

Review by: Yearly Traveller
Date stayed November 19, 2012

4 out of 5

Good location; great breakfast; large room. We shall return

Review by: World travellers
Date stayed November 12, 2012

4 out of 5

Really enjoyed staying at the Carlton. Good location, great room, good AC, friendly staff. Only drawback is the (post checkout) shower facility on 4th floor where there is no aircon, thus a very humid & sweating experience.

Review by: Johan 123
Date stayed September 21, 2012

1 out of 5

They claim that wi-fi is free in the lobby but each time you try to connect problems occur and finally system direct me to use paid wifi 20SGD per day. And when i m checking they tried to charge me for wi-fi even though i did not use it.. They should improve this service.

Review by: guyshin
Date stayed September 18, 2012

2 out of 5

located near city hall mrt which is very good. The first look at the lobby is grand but when reach the room was soooo disappointed. Interior was down and room also smelly. Check in also too ages. Will not go back again.

Review by: Frequent traveller 123
Date stayed September 10, 2012

4 out of 5

Value for money spent very close to the shopping area and the commercial area.The cost of breakfast,lunch and Dinner is very high and this is the only drawback as there are no fast food outlets closeby.Very close to the Cathderal and found this convenient

Review by: Anton
Date stayed August 8, 2012

3 out of 5

We are assigned to a room in old wing and the corner room is old and small. You can see the worn-out things from their walls to the curtains. we just hope that they can renovate the rooms in old wing otherwise its not fair for people to pay same amount but to assign to different room types.

Review by: Lyn Lyn
Date stayed July 31, 2012

4 out of 5

It's ok and in good location but we were disappointed to find that complimentary breakfast meant for 1 person per room not two as we were there for our honeymoon so breakfast for one does not make sense and not really fair.

Review by: Newlywed
Date stayed July 30, 2012

4 out of 5

Our stay at this hotel was lovely. Good location next door to Raffles and shopping centre. Staff were friendly and helpful.

Review by: aussie
Date stayed July 27, 2012

4 out of 5

ALTHOUGH NO WIFI IN ROOM WILL DEFINITELY RETURN AGAIN. HOTEL GOOD LOCATION AND BREAKFAST CONSIDERED GOOD.

Review by: SKIPPY
Date stayed June 20, 2012

4 out of 5

They should put toothbrush at the rooms... The location of the hotel is very nice.. Near to most important parts of the city.

Review by: Anonymous
Date stayed May 3, 2012

5 out of 5

My stay was just for one night. I loved it. Had some not so good experience on the lobby wifi but not enough to ruin my experience.

Review by: dondo v
Date stayed April 16, 2012

3 out of 5

Spent 3 nights in twin Superior room in older main wing on arrival in Singapore. Nice view, clean room with older style bathroom. The beds were a bit hard. Reception staff wonderful and proactive. A week later I came back to stay 3 nts in a Premier Club Room with access to the Club Lounge and other benefits including free WIFI, newspaper, breakfast, all day snacks and cocktails and canapes in evening. Firstly they tried to deny my booking was for new wing until I insisted & provided proof. My room on 16th floor was amazing. View over Marina Bay Sands. Room was huge, bathroom and toiletries were lovely. But, daily newspaper never arrived, even after telling staff. Premier Club lounge was always empty of guests, staff were formal but service was rather poor (spilled drinks, coffee bought but no spoon). The food at breakfast was nice, but not amazing. Evening canapes were dreadful - little meatballs, bowls of corn chips and potato chips, chicken on skewers - I could have bought those sort of takeaway foods in the basement area of Raffles City Shopping Centre across the road. Then, music started playing from a speaker in my room. 2 hours later and several complaints it still wasn't stopped. Eventually fixed, though a junior staff member said same problem was happening elsewhere in the hotel while a more senior staff person said it was only my room. On checkout I was made to wait in Club Lounge while my cash deposit was retrieved from the safe in the main wing of the hotel, then they forgot the receipt I had to sign so I was made to wait even longer as staff again went over to the other part of the hotel. In the end I really wanted to just leave the Premier Wing to get away from the endless apologies and poor service. The room style and view was spectacular, but the rest wasn't up to par - no wonder the whole new wing was nearly empty of guests!!

Review by: neese
Date stayed March 23, 2012

4 out of 5

i would rat this hotel as a 3-4 star one, will recommend to business travelers, good value for money, not too fancy rooms and amenities, but all that one would need is there. not to crowded. a nice and quiet place to relax after a busy day. many nice restaurants around, in a walking distance from the hotel. would stay there again.

Review by: Anonymous
Date stayed March 22, 2012

Carlton Hotel Singapore photos

Carlton Hotel Singapore Hotel exterior
Hotel Exterior
Carlton Hotel Singapore Bar
Bar
Carlton Hotel Singapore Dining
Dining
Carlton Hotel Singapore Dining
Dining
Carlton Hotel Singapore Guest room
Guest Room
Carlton Hotel Singapore Guest room
Guest Room
Carlton Hotel Singapore Guest room
Guest Room
Carlton Hotel Singapore Meeting room
Meeting room
Carlton Hotel Singapore Hotel exterior
Hotel Exterior
Carlton Hotel Singapore Dining
Dining
Carlton Hotel Singapore Dining
Dining
Carlton Hotel Singapore Fitness centre
Fitness Centre
Carlton Hotel Singapore Guest room
Guest Room
Carlton Hotel Singapore Guest room
Guest Room
Carlton Hotel Singapore Lobby
Lobby
Carlton Hotel Singapore Pool
Pool
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