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Best Western Shenzhen Felicity Hotel

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Best Western Shenzhen Felicity Hotel

Best Western Shenzhen Felicity Hotel

5 Stars

1085 Heping Road Shenzhen 518010


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Best Western Shenzhen Felicity Hotel  ExteriorBest Western Shenzhen Felicity Hotel  BallroomBest Western Shenzhen Felicity Hotel  BarBest Western Shenzhen Felicity Hotel  Coffee shop
More Pictures
Rating criteria
Rating
Cleanliness 4.3
Facilities 3.3
Service 3.7
Location 4.7
Pricing 4.7
Overall 4.1
Overlooking the border into Hong Kong, the BEST WESTERN Shenzhen Felicity Hotel offers a fantastic location, exceptional accommodation and convenient facilities for you to enjoy during your vacation.

Location
Located in the heart of Lo Wu District, the BEST WESTERN Shenzhen Felicity Hotel is just few kilometres away from the China Hi-Tech Fair, Da Meisha, city center and travel agency and is also close to business, shopping and transportation.

Rooms
The property features 500 elegantly designed guestrooms, which are all quipped with a host of modern amenities, including internet access.

Restaurant
The on-site Lok Moon Restaurant is an elegant dining spot featuring authentic Cantonese cuisine, Dim Sum and seafood specialties. Overlooking the pool, the lobby bar is the ideal place to meet friends or business associates to enjoy a fine drink or afternoon tea.

General
Boasting excellent meeting and banquet facilities, BEST WESTERN Shenzhen Felicity Hotel is an ideal place for hosting small private gathering to large social or corporate events. Surrounded by green trees and white beach chairs, the open-air swimming pool offers swimmers a cool and refreshing feeling. Guests can also play snooker, workout in the gymnasium or relax at the sauna during their free time.

Additional Information

  • 40 km to the Airport (Shenzhen)
  • 50 km to the International Airport (Hong Kong)

Hotel Facilities

  • Airport Transfer
  • Beauty Salon / Hairdresser
  • Concierge
  • Doctor On Call
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Lobby
  • Photocopying Facilities
  • Safe Deposit Box
  • Shopping Arcade
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Parking Facilities
  • Restaurant
  • Sauna
  • Spa / Wellness Centre
  • Tour Desk
  • Bar / Lounge
  • Cafe
  • Currency Exchange Services
  • Gift Shop
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Room Service
  • Secretarial Services
  • Steam Room

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Mini Bar
  • Refrigerator
  • Telephone
  • Alarm Clock
  • Hairdryer
  • Modem / Data Port Connection
  • Safe
  • Cable / Satellite TV
  • Internet Access
  • Pay-per-view Movies
  • Tea and Coffee Making Facilities

Best Western Shenzhen Felicity Hotel Guest Reviews (117)


Best Western Shenzhen Felicity Hotel
4 out of 5

Got upgraded for free to a clean, spacious enough and tastefully decorated executive room overlooking the fields and hills on the Hong Kong side of the border. Located right next to the train and subway stations. A very good hotel which worths more than the money paid. Would have been even better if the hotel had not used one third of the orginally not really big lobby for a cafe.

C.Cheng wrote on December 17, 2012


Best Western Shenzhen Felicity Hotel
3 out of 5

Hotel old and tired. Needs refurbishment. Carpet worn out .Room musty smell. Staff doesn't look happy.

Shopping Frenzy wrote on November 8, 2012


Best Western Shenzhen Felicity Hotel
4 out of 5

Centrally located. Plenty of shopping places in close vicinity. Rooms are clean and staff very helpful. Highly recommended.

Shopping Frenzy wrote on November 8, 2012


Best Western Shenzhen Felicity Hotel
4 out of 5

Right next to railway station, underground and lowu shopping. Our superior room had an excellent view over the border to Hong Kong and the Wetland park.

Ria7 wrote on October 23, 2012


Best Western Shenzhen Felicity Hotel
4 out of 5

the staff need to learn a little more english to break the communication barrier

Fsake1 wrote on October 18, 2012


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Overall Guest Rating

Overall4.1 out of 5
Cleanliness4.3 out of 5
Facilities3.3 out of 5
Service3.7 out of 5
Location4.7 out of 5
Pricing4.7 out of 5

Best Western Shenzhen Felicity Hotel Guest Reviews

SortBy:

4 out of 5

Got upgraded for free to a clean, spacious enough and tastefully decorated executive room overlooking the fields and hills on the Hong Kong side of the border. Located right next to the train and subway stations. A very good hotel which worths more than the money paid. Would have been even better if the hotel had not used one third of the orginally not really big lobby for a cafe.

Review by: C.Cheng
Date stayed December 17, 2012

3 out of 5

Hotel old and tired. Needs refurbishment. Carpet worn out .Room musty smell. Staff doesn't look happy.

Review by: Shopping Frenzy
Date stayed November 8, 2012

4 out of 5

Centrally located. Plenty of shopping places in close vicinity. Rooms are clean and staff very helpful. Highly recommended.

Review by: Shopping Frenzy
Date stayed November 8, 2012

4 out of 5

Right next to railway station, underground and lowu shopping. Our superior room had an excellent view over the border to Hong Kong and the Wetland park.

Review by: Ria7
Date stayed October 23, 2012

4 out of 5

the staff need to learn a little more english to break the communication barrier

Review by: Fsake1
Date stayed October 18, 2012

4 out of 5

Hotel is ok. Only it's quite difficult to find. It's behind the railway station. On the whole, not bad. Will stay there again if I have the chance to travel to Lowu.

Review by: Anonymous
Date stayed May 31, 2012

4 out of 5

Reasonable price, staff efficient and rooms are clean, comfortable bed .

Review by: Bubble Me
Date stayed April 14, 2012

4 out of 5

Nice, clean hotel; directly across from the train station and metro station. Also across the street from the cheapest shopping in town. The breakfast could be a better quality.

Review by: Ryuichi
Date stayed December 28, 2011

4 out of 5

Have stayed in Hotels all over China. Very attentive to business guests. Great location. Walking distance ( across the road) from Shenzhen Railway Station. I will be staying again.

Review by: Anonymous
Date stayed November 26, 2011

5 out of 5

they have regular toilets! Some of the staff can mange some english

Review by: Conr
Date stayed October 27, 2011

4.4 out of 5

Good location - just less than 10 minutes walk from the shopping mall. Quite clean and the staff are very friendly

Review by: Anonymous
Date stayed August 22, 2011

3.6 out of 5

The hotel is a little old but clean. Convenient location as it is near the railway and bus stations. The room with a queen bed is rather cramped although the facilities provided is adequate.

Review by: Mee Ling Kong
Date stayed May 10, 2010

4.2 out of 5

Really close to the train station, astonishing view on rice fields or on the city..

Review by: hicham Fassi-Fihri
Date stayed January 18, 2010

3.2 out of 5

Room service should improve to 24 hrs. It closed before 12pm even though stated as 12pm.

Review by: Khor Kian Yeng
Date stayed December 8, 2009

5 out of 5

This Is A Good Services Hotel. I Will Stay Here Again.

Review by: Chia Nyuk Ken
Date stayed October 22, 2009

1 out of 5

convenience and close and accessible to dong men and railway market place where you can find all kind of bargains

Review by: Hans Tjiawi
Date stayed August 16, 2009

5 out of 5

We had booked 2 rooms for 4 nights and as the package stated we will be upgraded to the deluxe rooms and we were very impressed as they were upgraded to 1 deluxe and 1 suite which we were very impressed.

Review by: bryan jackson
Date stayed April 13, 2009

4.4 out of 5

It was our first time to visit Shenzhen and we did not have any idea which hotel to book. I checked out [website]'s customer reviews and found Best Western's reviews to be excellent. I booked 2 standard rooms for us - a family of five (4 adults + 1 child). When we checked in, our rooms were upgraded to deluxe rooms. The receptionist, a trainee, was very helpful in finding two adjoining non-smoking rooms for us. We stayed in the hotel for 2 nights. The rooms were clean, the beds were very comfortable and the toilet & bath was very clean. The internet which was free of charge was fast. There was a variety of food at the buffet breakfast at a reasonable price. The room rates were very reasonable, good value for money. The hotel is right across the Shenzhen Railway Station in Luohu and close to Luohu commercial center and Shenzhen-Hong Kong border crossing. We were very satisfied and will plan to stay in the same hotel in the future.

Review by: Rolando Plata
Date stayed April 13, 2009

4.6 out of 5

We initially booked 2 nights but stayed for a 3rd as it was such a nice hotel and great value. We returned the following week for another 2 nights before we went home as it was a 2 minute walk from a 6 storey shopping market! We will return again!

Review by: Anonymous
Date stayed February 10, 2009

4.4 out of 5

This is amazing value for a 5 star hotel. It is a 2min walk to the LoWu train and multistorey shopping complex. We have returned twice and will use it any time that I am in Shenzhen ...Happy Customer from Australia

Review by: Anonymous
Date stayed January 27, 2009

Best Western Shenzhen Felicity Hotel photos

Best Western Shenzhen Felicity Hotel  Exterior
Exterior
Best Western Shenzhen Felicity Hotel  Ballroom
Ballroom
Best Western Shenzhen Felicity Hotel  Coffee shop
Coffee shop
Best Western Shenzhen Felicity Hotel  Lobby
Lobby
Best Western Shenzhen Felicity Hotel  Lobby
Lobby
Best Western Shenzhen Felicity Hotel  Meeting room
Meeting room
Best Western Shenzhen Felicity Hotel  Restaurant
Restaurant
Best Western Shenzhen Felicity Hotel  Room
Room
Best Western Shenzhen Felicity Hotel  Twin room
Twin Room
Best Western Shenzhen Felicity Hotel  Bar
Bar
Best Western Shenzhen Felicity Hotel  Fitness centre
Fitness Centre
Best Western Shenzhen Felicity Hotel  Lobby
Lobby
Best Western Shenzhen Felicity Hotel  Lounge
Lounge
Best Western Shenzhen Felicity Hotel  Reception
Reception
Best Western Shenzhen Felicity Hotel  Room
Room
Best Western Shenzhen Felicity Hotel  Suite
Suite
Best Western Shenzhen Felicity Hotel  Exterior
Exterior
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