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Best Western Premier Queen Hotel Chester

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Best Western Premier Queen Hotel Chester

Best Western Premier Queen Hotel Chester

4 Stars

City Road Chester CH1 3AH


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Best Western Premier Queen Hotel Chester ExteriorBest Western Premier Queen Hotel Chester DiningBest Western Premier Queen Hotel Chester Meeting roomBest Western Premier Queen Hotel Chester Meeting room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 5
Pricing 3
Overall 4
Best Western Queen Hotel Chester offers exceptional accommodation with unique elegance and contemporary standards of comfort that will make an unforgettable vacation and present some of the magical moments of lifetime.

Location
Located in a city of Chester on City Road, Best Western Queen Hotel offers easy access to some of the attractions of the city like the Chester Cathedral, Old Hall Country Club and Spa, Grosvenor Museum, Chester Zoo and Blue Planet Aquarium.

Rooms
Best Western Queen Hotel offers warmly decorated guest rooms, which provides its guests with modern and comfortable amenities such as flat screen TV, hairdryer and telephone.

Restaurant
The hotel has an onsite Bacchus Restaurant for wedding reception which are fully air-conditioned, where the guests can experience an impressive and creative selection of delicious dishes. Sit back and enjoy the relaxing atmosphere of the lounge where some refreshing drinks are available throughout the day.

General
Best Western Queen Hotel Chester features well-equipped meeting and banqueting rooms that can accommodate up to 450 delegates for hosting various corporate events, sales presentation, conferences and social gatherings. Stay in shape by going for an energetic workout at the state-of-the-art gymnasium. Facilities such as fax, photocopying and internet are also on offer to meet the needs of corporate travellers.

Additional Information

  • 29 km to the Airport (Liverpool John Lennon)

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Parking Facilities
  • Restaurant
  • Secretarial Services
  • Bar / Lounge
  • Faxing Facilities
  • Internet Access - High Speed
  • Lift / Elevator
  • Photocopying Facilities
  • Room Service
  • Business Centre
  • Garden
  • Internet Access - Wireless
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box

Room Facilities

  • Ensuite / Private Bathroom
  • Pay-per-view Movies
  • Flat Screen TV
  • Tea and Coffee Making Facilities
  • Hairdryer
  • Telephone

Best Western Premier Queen Hotel Chester Guest Reviews (5)


Best Western Premier Queen Hotel Chester
4 out of 5

When we arrived, we had a warm welcome at the door from Iwan the concierge - this set the tone for the whole holiday.

Steven Williams wrote on October 15, 2010


Best Western Premier Queen Hotel Chester
3 out of 5

I had booked two nights at the Best Western Chester based on what appeared to be a lovely hotel in a good location. However, whilst the entrance foyer and the stairwell are lovely, I was not as impressed with the quality of the room. I was accommodated in the old section of the hotel. I understand that the building is an older building, however there is no climate control and when opening the window, I was confronted with the noise from the rail station immediately across from the hotel. On making a cup of coffee, the kettle failed to work and the teaspoon was filthy. Upon contacting reception, I was met with a somewhat apathetic attitude and it took them over an hour to arrange for the kettle and spoon to be replaced. Other sections of the room required attention and housekeeping was generally poor.

Richard Paulin wrote on August 19, 2010


Best Western Premier Queen Hotel Chester
4 out of 5

A nice hotel with real character very well situated next to railway station and less than 10 minutes walk from the city centre

Anonymous wrote on June 12, 2010


Best Western Premier Queen Hotel Chester
4.4 out of 5

Great deal on price but breakfast charged at 12.50 perperson in hotel or 3.85 at Weatherspoons or similar. Similarly car park charged at £7 per day of your visit, so they claw a bit back. Excellent rooms, decor very old world with statues and chandeliers and paintings of princes and queens. Good dining in Kings quarter (luxury rooms - modern building). A winner for my taste.

Roger Scammell wrote on June 10, 2009


Best Western Premier Queen Hotel Chester
4 out of 5

2 Jan to 4 Jan 09, room was clean and comfortable. For some reason we were booked into a disabled room which was not an issue but we managed to accidently set off the call alarm in the bathroom. After 1 hour, no one arrived to investigate and we reported the problem to reception, the alarm had been turned off on our return to the room later that night. Only other problem was the very noisy air con and heating system (room 1211)we even removed the card to stop the electricity into the room however it kept rumbling on every 2 hours during the night. I did report this to reception on check out. Please be aware that parking at the hotel is £7 per day, I do think a reduction should be given to guests at the hotel. Otherwise an enjoyable stay.

Dawn Latimer wrote on January 9, 2009


Macdonald New Blossoms Hotel Chester 4 Stars
Mercure Chester North Woodhey House Hotel 3 Stars
Doubletree By Hilton Hotel & Spa Chester 4 Stars
Days Inn Chester East 2 Stars
Rossett Hall Hotel Chester 4 Stars
Grosvenor Pulford Hotel & Spa Chester 4 Stars
Rowton Hall Hotel & Spa Chester 4 Stars
Macdonald Craxton Wood Hotel Chester 4 Stars
Mercure Chester East Hotel 4 Stars

Overall Guest Rating

Overall4 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location5 out of 5
Pricing3 out of 5

Best Western Premier Queen Hotel Chester Guest Reviews

SortBy:

4 out of 5

When we arrived, we had a warm welcome at the door from Iwan the concierge - this set the tone for the whole holiday.

Review by: Steven Williams
Date stayed October 15, 2010

3 out of 5

I had booked two nights at the Best Western Chester based on what appeared to be a lovely hotel in a good location. However, whilst the entrance foyer and the stairwell are lovely, I was not as impressed with the quality of the room. I was accommodated in the old section of the hotel. I understand that the building is an older building, however there is no climate control and when opening the window, I was confronted with the noise from the rail station immediately across from the hotel. On making a cup of coffee, the kettle failed to work and the teaspoon was filthy. Upon contacting reception, I was met with a somewhat apathetic attitude and it took them over an hour to arrange for the kettle and spoon to be replaced. Other sections of the room required attention and housekeeping was generally poor.

Review by: Richard Paulin
Date stayed August 19, 2010

4 out of 5

A nice hotel with real character very well situated next to railway station and less than 10 minutes walk from the city centre

Review by: Anonymous
Date stayed June 12, 2010

4.4 out of 5

Great deal on price but breakfast charged at 12.50 perperson in hotel or 3.85 at Weatherspoons or similar. Similarly car park charged at £7 per day of your visit, so they claw a bit back. Excellent rooms, decor very old world with statues and chandeliers and paintings of princes and queens. Good dining in Kings quarter (luxury rooms - modern building). A winner for my taste.

Review by: Roger Scammell
Date stayed June 10, 2009

4 out of 5

2 Jan to 4 Jan 09, room was clean and comfortable. For some reason we were booked into a disabled room which was not an issue but we managed to accidently set off the call alarm in the bathroom. After 1 hour, no one arrived to investigate and we reported the problem to reception, the alarm had been turned off on our return to the room later that night. Only other problem was the very noisy air con and heating system (room 1211)we even removed the card to stop the electricity into the room however it kept rumbling on every 2 hours during the night. I did report this to reception on check out. Please be aware that parking at the hotel is £7 per day, I do think a reduction should be given to guests at the hotel. Otherwise an enjoyable stay.

Review by: Dawn Latimer
Date stayed January 9, 2009

Best Western Premier Queen Hotel Chester photos

Best Western Premier Queen Hotel Chester Exterior
Exterior
Best Western Premier Queen Hotel Chester Dining
Dining
Best Western Premier Queen Hotel Chester Meeting room
Meeting room
Best Western Premier Queen Hotel Chester Room
Room
Best Western Premier Queen Hotel Chester Lobby
Lobby
Best Western Premier Queen Hotel Chester Room
Room
Best Western Premier Queen Hotel Chester Exterior
Exterior
Best Western Premier Queen Hotel Chester Meeting room
Meeting room
Best Western Premier Queen Hotel Chester Restaurant
Restaurant
Best Western Premier Queen Hotel Chester Room
Room
Best Western Premier Queen Hotel Chester Room
Room
Best Western Premier Queen Hotel Chester Room
Room
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