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Baymont Inn & Suites Austin Highland Mall
2.5 Stars7100 I-35 North Austin TX 78752
|
Rating
|
|
|---|---|
| Cleanliness | 2.5 |
| Facilities | 1.5 |
| Service | 3 |
| Location | 3 |
| Pricing | 2.5 |
| Overall | 2.5 |
Location
Located in the north of central Austin, this exceptional property offers easy access to Interstate 35, plenty of shopping outlets, downtown venues and most of the magnificent attractions of the city.
Rooms
This prominent property comprises several beautifully decorated guest rooms that come with standard conveniences to enable you to have a blissful night's sleep.
Restaurant
Each morning you are greeted with a delicious Continental breakfast in the casual and relaxing atmosphere of the breakfast area. For lunch and dinner, guests can visit Park Place, Applebee's and many other outstanding restaurants, which are available nearby.
General
For a perfect relaxation, the inn offers a lovely swimming pool. Guests can also enjoy their stay by surfing the net or by relaxing at the inn's elegant lobby.
Hotel Facilities
- Dining Room
- Lobby
- Pets Allowed
- Safe Deposit Box
- Disabled Facilities
- Non-Smoking Rooms
- Photocopying Facilities
- Swimming Pool - Outdoor
- Internet Access - High Speed
- Parking Facilities
- Reception
Room Facilities
- Alarm Clock
- Iron / Ironing Board
- Refrigerator
- Cable / Satellite TV
- Microwave Oven
- Tea and Coffee Making Facilities
- Hairdryer
- Modem / Data Port Connection
- Telephone
Baymont Inn & Suites Austin Highland Mall Guest Reviews (3)
Very disappointed, we've stayed in plenty of Baymont locations before, and none of them was ever this bad. We checked in and went out for a nice dinner. Upon returning and getting ready to turn in for the night, I pulled back the covers to find 3 little friends. My wife checked the other bed as well and found another couple of bedbugs, and we found another on one of the towels near the sink. DISGUSTING! They offered to switch our room ("We're moving you to 103." No apology, no asking us if that would be alright - just "We're moving you".) When I showed him the bugs and said we wouldn't be staying, he hurriedly left and tossed the cup with the bedbugs on the ground as he moseyed back up to the front desk. Completely unacceptable. We ultimately did arrange a refund the next day (no manager on duty until 10AM - must be nice!) but I would STAY AWAY, and at the very least CHECK THE BEDS ON ARRIVAL.
Bubryan wrote on November 11, 2011
My son and I needed a place for one night, close to the airport, that would allow us a good night's sleep. Baymont was less than 20 minutes from the airport, which was fine. The staff was very friendly and happy and willing to make us feel the same. They even printed out my plane ticket for the next morning's flight. The room was very clean and smelled fresh, very spacious, quiet, and the beds were good. The location was right off the highway and adjacent to a wonderful Denny's restaurant. Easily all a great bargain for the price.
Pop and Son wrote on September 19, 2011
I recently went to Austin to look for a place to live while I attend UT in the fall. I stayed at Baymont because of the good reviews on the website. For the price, you really can't do much better (in the Austin area). The staff was courteous and helpful, free breakfast was provided (hard boiled eggs, cereal, pastries, etc.), room was clean when I arrived, shower was nice and hot. The location was tricky for me to get to at first, but it's along the 35, and there are great restaurants and bars on either side. My only complaint was some noise early one morning of my stay (loud music) and the free gym pass to Gold's Gym in place of a fitness center mentioned in the Guest Services book is no longer honored. The front desk clerk said it was a typo. Have it removed? All in all, great value and service from a sweet little hotel.
Red wrote on August 10, 2011
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