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BEST WESTERN The Cromwell

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BEST WESTERN The Cromwell

BEST WESTERN The Cromwell

4 Stars

110-112 Cromwell Road Kensington London SW7 4ES


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BEST WESTERN The Cromwell ExteriorBEST WESTERN The Cromwell BathroomBEST WESTERN The Cromwell LobbyBEST WESTERN The Cromwell Conference room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 4.5
Pricing 4
Overall 4.1
Occupying one of the area's distinctive Victorian building, the BEST WESTERN The Cromwell provides accommodation in a central location. The three famous museums in this area, Natural History Museum, Science Museum London and Victoria and Albert Museum are located close to the hotel.

Location
Situated on Cromwell Road, this BEST WESTERN Hotel is just a few minutes walk from Gloucester Road tube station. National Art Library, Royal Albert Hall and the famous exhibition centre, Earls Court Exhibition Centre are just a kilometre from the hotel.

Rooms
This in London features 85 comfortable guestrooms that are decorated with quality furnishings. All rooms are air-conditioned and include amenities such as colour television, hairdryer, pay-per-view movies, safe and coffee maker.

Restaurant
Guests at Hotel BEST WESTERN can enjoy a refreshing drink at the onsite bar. Ten Tables Restaurant, 68-86 Bar and Restaurant, Ask and Garfunkel's Restaurant, are some of the local dining outlets where guests can enjoy dining.

General
The BEST WESTERN The Cromwell offers wireless internet access that enables guests to stay connected. Also available is a meeting room, which can accommodate up to eight guests in boardroom style. At leisure, guests can shop at Harrods or tour the Kensington Palace.

Additional Information

  • 20 km to the International Airport (Heathrow)

Hotel Facilities

  • Banquet Facilities
  • Business Centre
  • Internet Access - High Speed
  • Lift / Elevator
  • Safe Deposit Box
  • Bar / Lounge
  • Conference Facilities
  • Internet Access - Wireless
  • Reception
  • Beauty Salon / Hairdresser
  • Faxing Facilities
  • Laundry Services
  • Room Service

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Shaver in Bathroom
  • Wireless Internet Access
  • Colour TV
  • Pay-per-view Movies
  • Tea and Coffee Making Facilities
  • Ensuite / Private Bathroom
  • Safe
  • Telephone

BEST WESTERN The Cromwell Guest Reviews (54)


BEST WESTERN The Cromwell
4 out of 5

Very clean, quite, nice decorated room, modern furnished, all tools worked well, comfortable elevator, good size TV screen. The only drawback - the room is very small. Fortunately' it has good arrangement so you are able to move there. Location couldn't be better: so close to the tube station with 2 major lines + bus station right on the hotel front door (bus 74 drive also during the nights), lot of bakeries and restaurants near by, walking distance to the museums (or 1 station ride in the tube). Stuff were cooperative, tried to help, didn't have lot of information regarding on-going events.

Lichtim wrote on November 25, 2012


BEST WESTERN The Cromwell
3 out of 5

Stayed there for 5 nights during our trip in London. It is just 2 -3 minutes walk from Gloucester Road station which is very convenient as it has easy access to Heathrow Airport and the main tourist attractions in city centre. There is also a big supermarket, a post office with plenty souvenirs and some coffee shops within 5 minutes walk. Unlimited free wifi though the signal was sometimes weak. A staff member was nice enough to lend us an Internet LAN cable in case the wifi didn't work propoerly. Hotel room was a bit small (typical London) even compared to budget hotels but size of bathroom OK. And guess they didn't replace the tea bags in the room coz we found it had oil floating in the cup when we tried to make tea, which meant that the tea bags were very old ones.

Reggie L wrote on October 9, 2012


BEST WESTERN The Cromwell
4 out of 5

The hotel was very nice and the room was big enough and clean- The surroundings were nice and the tube station very close by. The only surprise was the deposit you had to pay on arrival and which you got back when leaving,if you did not have any extras to pay.This I have not come across to anywhere else when your hotelaccount has been paid in advance.

pipsa wrote on June 16, 2012


BEST WESTERN The Cromwell
2 out of 5

I had a very quiet room which was excellent. The heating was non-functional and the room temperature showed 9, climbing to a heady 14 by the morning. The water was cold, and only luke warm after a considerable time. The taps could only be operated by removing the shelves above them to turn them on. A disappointing and cold night.

nigel batley wrote on December 9, 2011


BEST WESTERN The Cromwell
4 out of 5

very enjoyable stay,handy for shops and tube,but a smell of cigarette smoke pervading the room spoilt the overall experience

bonnag wrote on December 9, 2011


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Overall Guest Rating

Overall4.1 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location4.5 out of 5
Pricing4 out of 5

BEST WESTERN The Cromwell Guest Reviews

SortBy:

4 out of 5

Very clean, quite, nice decorated room, modern furnished, all tools worked well, comfortable elevator, good size TV screen. The only drawback - the room is very small. Fortunately' it has good arrangement so you are able to move there. Location couldn't be better: so close to the tube station with 2 major lines + bus station right on the hotel front door (bus 74 drive also during the nights), lot of bakeries and restaurants near by, walking distance to the museums (or 1 station ride in the tube). Stuff were cooperative, tried to help, didn't have lot of information regarding on-going events.

Review by: Lichtim
Date stayed November 25, 2012

3 out of 5

Stayed there for 5 nights during our trip in London. It is just 2 -3 minutes walk from Gloucester Road station which is very convenient as it has easy access to Heathrow Airport and the main tourist attractions in city centre. There is also a big supermarket, a post office with plenty souvenirs and some coffee shops within 5 minutes walk. Unlimited free wifi though the signal was sometimes weak. A staff member was nice enough to lend us an Internet LAN cable in case the wifi didn't work propoerly. Hotel room was a bit small (typical London) even compared to budget hotels but size of bathroom OK. And guess they didn't replace the tea bags in the room coz we found it had oil floating in the cup when we tried to make tea, which meant that the tea bags were very old ones.

Review by: Reggie L
Date stayed October 9, 2012

4 out of 5

The hotel was very nice and the room was big enough and clean- The surroundings were nice and the tube station very close by. The only surprise was the deposit you had to pay on arrival and which you got back when leaving,if you did not have any extras to pay.This I have not come across to anywhere else when your hotelaccount has been paid in advance.

Review by: pipsa
Date stayed June 16, 2012

2 out of 5

I had a very quiet room which was excellent. The heating was non-functional and the room temperature showed 9, climbing to a heady 14 by the morning. The water was cold, and only luke warm after a considerable time. The taps could only be operated by removing the shelves above them to turn them on. A disappointing and cold night.

Review by: nigel batley
Date stayed December 9, 2011

4 out of 5

very enjoyable stay,handy for shops and tube,but a smell of cigarette smoke pervading the room spoilt the overall experience

Review by: bonnag
Date stayed December 9, 2011

4 out of 5

The hotel is clean and in a great location. The rooms are small but well laid out. This is central London. The bath was modern and had adequate room. The bed was arraigned so that it took only a small space. That gave much more room for one to walk around. The balcony had a nice view of an old church and courtyard in the rear of the hotel. the lift was small but very convenient. The neighborhood is clean and convenient to shopping, sight seeing and the tube. This is probably the best value in London for the casual traveler or tourist. I highly recommend. That said, the staff had trouble communicating with orbits and would not call them to correct our reservations. If you have a problem don't rely on them for any help. Thankfully, I had little contact with them except to call a cab when we left. Pros: location, tube across the street, modern room and bath, balcony, free internet, and in room climate control. Cons: poor communication with booking agent. From other reviews, is appears this is a continual problem for guest. Be sure to ask for a back side room. Best on the fourth floor.

Review by: Mack II
Date stayed November 8, 2011

3 out of 5

good location, good value. close to tube. close to supermarket and restaurants.

Review by: ss13
Date stayed November 8, 2011

4 out of 5

My stay was great at The Cromwell Hotel. I liked the cleanliness and the strategic position. The staff were nice and provided me with the complimentary things I needed. Overall, I would recommend this hotel to a friend.

Review by: delagardere
Date stayed November 1, 2011

3 out of 5

This is a good hotel in a good location. The price was right and we were happy with our stay.

Review by: Doug and Cat
Date stayed October 25, 2011

4 out of 5

Hotel was nice and clean. The room was small. The staff was very helpful. The continental breakfast was relative expensive in relation to the quality, not 'value for money'. Location was perfect close to the underground station.

Review by: Torben Poulsen
Date stayed April 14, 2011

3.8 out of 5

Very well placed for Royal Albert Hall, Natural History and V&A Museums and Kensington Shops. Probably the quietest night's sleep I have ever had in Central London.

Review by: Anonymous
Date stayed March 13, 2011

4.4 out of 5

Staff were excellent and the hotel is in an excellent location, close to rail, shops and easy walk to Harrods etc. Had a pleasant view of gardens from room. Whilst small it was normal size for London rooms, and the furnishings etc were excellent. Would recommend it to others.

Review by: Anonymous
Date stayed January 4, 2011

4.4 out of 5

The price and location are both spot on, there is a tube station just over the road, with museums a five minute walk up the road and Harrods, Knightsbrigde and Hyde park a ten minute walk. All in all, not a bad hotel and I would stay there again.

Review by: Allan Rowley
Date stayed December 10, 2010

4.4 out of 5

Very well located hotel. Reservation staff were excellent upon arrival. We were upgraded to a larger room as they had a cancellation. Could not fault hotel or their staff. We would certainly stay there again.

Review by: George Parke
Date stayed November 5, 2010

4.2 out of 5

The hotel was great. Nice, clean, everything looked new and fresh. Wonderful bathrooms with a large shower and big soft towels. The room in general was a bit small, but otherwise great. The hotel has a gym and a bar. They offer a breakfast (typical british), but we did not try it. The location is fantastic, just across the street from the Underground, and in a nice area. Lived on the 2nd floot, and it was still very quiet.

Review by: Cecilie Skouge
Date stayed September 20, 2010

5 out of 5

This is the best hotel I stayed in whilst in London. The room was large with an excellent bathroom and very clean. The location was right on Cromwell Road but I had a room at the back of the hotel and did not hear any road noise. The Tube, local supermarkets were right across the road. Breakfast was not included but that didn't matter!! I would definately stay here again and recommend it to my friends.

Review by: Carol Ewen
Date stayed August 22, 2010

3.4 out of 5

The majority of staff were very obliging except for two things. On our departure day we were woken up by cleaning staff at 0830 bearing in mind that check out is 1100. We were disturbed two more times at 1000 and 1030 this I felt was very poor as we had a 12 hour flight. i unfortunately had my purse stolen from my handbag and when I asked if I could use the phone to make a reverse charge call to my credit card company the manager Mr Andre [...] would not allow me to do so and we had to use the mobile. He was very adamant about this. It has left a very nasty taste in my mouth. The reception staff were fantastic

Review by: Warren Sapir
Date stayed July 27, 2010

4 out of 5

Room was very tiny but neat and modern. We were on the 5th floor without a window that could open and an elevator that only went to the fourth floor most days but only the third floor the day we arrived. It would have been helpful if the front desk staff was more aware of the businesses in the area and were willing to recommend places especially the first night we arrived.

Review by: Tim & Cindy Walker
Date stayed July 27, 2010

4.2 out of 5

Very convenient position on Piccadilly line near South Kensington. Our room had a significant patio area - more than made up for the 1 foot space next to the bed each side, there was, however, a lot of room at the end of the bed.

Review by: Anonymous
Date stayed June 4, 2010

4.6 out of 5

The hotel is a few mins walk from Gloucester Rd tube station which makes it very easy to navigate from. Staff were friendly and helpful, although we had no real need to make use of them as such! You can walk along to the Natural History museum easily, and also along to Hyde park etc. We got a good deal on the hotel, and although the rooms were a little on the small side, it was all that was needed for a few nights break - we only slept in the room. Would stay here again.

Review by: Mairi Paton
Date stayed April 20, 2010

BEST WESTERN The Cromwell photos

BEST WESTERN The Cromwell Exterior
Exterior
BEST WESTERN The Cromwell Bathroom
Bathroom
BEST WESTERN The Cromwell Conference room
Conference room
BEST WESTERN The Cromwell Room
Room
BEST WESTERN The Cromwell Exterior
Exterior
BEST WESTERN The Cromwell Lobby
Lobby
BEST WESTERN The Cromwell Dining
Dining
BEST WESTERN The Cromwell Room
Room
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