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Ayres Hotel Manhattan Beach / Hawthorne
4 Stars14400 Hindry Avenue Hawthorne CA 90250
|
Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Service | 5 |
| Location | 5 |
| Pricing | 5 |
| Overall | 3.8 |
Location
The Ayres Hotel Manhattan Beach / Hawthorne is conveniently located near major corporations and shopping in the South Bay area of Southern California. The Home Depot Center, J Paul Getty Museum and Disneyland are some of the area attractions there.
Rooms
The hotel boasts 173 comfortable and spacious guest rooms that are well equipped with numerous standard amenities.
Restaurant
Enjoy American Continental cuisine with European influence at the Matisse Restaurant, located within the hotel. Come and experience a true dining experience with only the freshest and most appetizing ingredients.
General
The property features well equipped banquet and meeting facilities for organizing your private or corporate events and can accommodate up to 350 guests. Health conscious guest can work out at the gymnasium or relax at the refreshing swimming pool.
Additional Information
- 4 km to the International Airport (Los Angeles)
Hotel Facilities
- Banquet Facilities
- Laundry Facilities
- Reception
- Conference Facilities
- Lobby
- Restaurant
- Gym / Fitness Facilities
- Parking Facilities
- Swimming Pool - Outdoor
Room Facilities
- Ensuite / Private Bathroom
- Iron / Ironing Board
- Tea and Coffee Making Facilities
- Hairdryer
- Microwave Oven
- Telephone
- Internet Access
- Refrigerator
Ayres Hotel Manhattan Beach / Hawthorne Guest Reviews (2)
The location was great, and the hotel was very nice. However, they treat orbitz customers horribly. My wife and I booked this hotel as a 10th anniversary getaway, and when we booked it we selected the "Deluxe Room, King Bed" option. When we arrived at the hotel (Oct 04, 2011) and I went to check in, the "Evening Front-desk Manager" looked at our reservation and then whispered to me, "Did you book through Orbitz?" When I replied that yes, I had in fact booked through Orbitz, he promptly said that I would not be getting the room that I had purchased because they didn't have any available. Whether or not this is true I don't know, but the parking lot had plenty of empty space in the late evenings. In any case, I asked him why none were available, since I clearly reserved and paid for the room in advance. He told me that it was because I had gotten the room at a discounted rate through Orbitz. I asked him, "So, even though I reserved the room a month ago, and I paid for the "Deluxe, King Bed" room, you are telling me that you did not actually hold that room for me, because I reserved it through Orbitz?" And he said, "Yes, that is correct." So I asked him if I was going to get a discount or something to compensate me for getting the lower-valued room, and he said "No, because you reserved it online and got a discount when you booked it, there is no additional discount for the changed room." When I accused him of using bait-and-switch tactics, he said "I promise it was in the small print when you reserved the room." No compensation or apology of any type was given. So, the long story short is that if you book through Orbitz, this hotel will treat you as a second class customer, and they will very likely give you a less expensive room than you booked, with no compensation or apology to you for it. Stay away from this hotel, if you value honesty and decent customer service.
caliguian wrote on October 6, 2011
Most impressed with this hotel.
