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Anaheim Portofino Inn & Suites

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Anaheim Portofino Inn & Suites

Anaheim Portofino Inn & Suites

3 Stars

1831 South Harbour Boulevard Anaheim CA 92802


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Anaheim Portofino Inn & Suites ExteriorAnaheim Portofino Inn & Suites Living roomAnaheim Portofino Inn & Suites RoomAnaheim Portofino Inn & Suites Double room
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Rating criteria
Rating
Cleanliness 4
Facilities 2
Service 4
Location 5
Pricing 5
Overall 4
With comfortable accommodations set near iconic city attractions, Anaheim Portofino Inn & Suites makes for an ideal base for travellers in this side of California. Holidaymakers in this Anaheim property are within stone's throw from the famous Disneyland Resort. Visitors can also learn more about local culture at MUZEO and Muckenthaler Cultural Center or stroll around Anaheim Garden Walk and Oak Canyon Nature Center.

Location
Portofino Inn & Suites is located on South Harbor Boulevard in Anaheim, adjacent Anaheim Convention Center. Tourists can watch live baseball action at Angel Stadium of Anaheim and catch musical performances at City National Grove of Anaheim.

Rooms
Each of the 190 inviting rooms and suites is fitted with patio, Wi-Fi access, satellite 37-inch flat-screen TV, iron/ironing board and hairdryer. Some units feature sofa bed, refrigerator, microwave oven and coffee/tea maker. Accessible rooms are also on offer.

Restaurant
Portofino Inn Anaheim does not have a restaurant but is close to bistros and food shops offering local and international specialties. The in-house gift shop serves snacks and beverages.

General
The smoke-free Anaheim Portofino Inn & Suites provides recreational facilities including heated outdoor pool with sun decks and spa, fitness centre and video arcade game room. Wi-Fi access in public areas, on-site parking, laundry facilities and shuttle services are also on offer.

Additional Information

  • NOTE: Due to hotel renovations, parking is limited to one car per room.

Hotel Facilities

  • Bar / Lounge
  • Laundry Facilities
  • Reception
  • Safe Deposit Box
  • Disabled Facilities
  • Lobby
  • Restaurant
  • Spa / Wellness Centre
  • Internet Access - High Speed
  • Parking Facilities
  • Room Service
  • Swimming Pool - Outdoor

Room Facilities

  • Cable / Satellite TV
  • Tea and Coffee Making Facilities
  • Hairdryer
  • Voicemail
  • Modem / Data Port Connection

Anaheim Portofino Inn & Suites Guest Reviews (32)


Anaheim Portofino Inn & Suites
2 out of 5

Needs some serious work on it. Very run down. Drawers broken in room which seems to be a common thing with the Portofino from the other reviews I have read. Sheets clean but bed covers stained and sticky. Floors sticky in places and stained. Easy walk to Disneyland - that is the only draw card to staying at this hotel.

Jezza wrote on October 11, 2012


Anaheim Portofino Inn & Suites
4 out of 5

Location is very close to Disneyland. The staff were very responsive and the room was clean and comfortable. The beds were soft but not good for sore backs. The tap water from sink and shower had an odd (foul) smell.

KelMei wrote on August 17, 2012


Anaheim Portofino Inn & Suites
4 out of 5

great for our family of 5. Great location, clean rooms, nice staff, we would stay here again

Minik wrote on December 27, 2011


Anaheim Portofino Inn & Suites
4 out of 5

Thank you Anaheim Portofino Inn & Suites for providing Great customer service from the moment we arrived to the moment we checked out, your staff was consistent, happy to answer any questions we had, and ready to help at a moments notice! Our family enjoyed your quality customer service! We look forward to doing business with you in the future!

Daxkilatch wrote on December 1, 2011


Anaheim Portofino Inn & Suites
3 out of 5

Stayed in the queen suite. Comfortably sleeps 6. Bed was comfortable and very close access to Disneyland.

Whackygabby wrote on November 29, 2011


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Overall Guest Rating

Overall4 out of 5
Cleanliness4 out of 5
Facilities2 out of 5
Service4 out of 5
Location5 out of 5
Pricing5 out of 5

Anaheim Portofino Inn & Suites Guest Reviews

SortBy:

2 out of 5

Needs some serious work on it. Very run down. Drawers broken in room which seems to be a common thing with the Portofino from the other reviews I have read. Sheets clean but bed covers stained and sticky. Floors sticky in places and stained. Easy walk to Disneyland - that is the only draw card to staying at this hotel.

Review by: Jezza
Date stayed October 11, 2012

4 out of 5

Location is very close to Disneyland. The staff were very responsive and the room was clean and comfortable. The beds were soft but not good for sore backs. The tap water from sink and shower had an odd (foul) smell.

Review by: KelMei
Date stayed August 17, 2012

4 out of 5

great for our family of 5. Great location, clean rooms, nice staff, we would stay here again

Review by: Minik
Date stayed December 27, 2011

4 out of 5

Thank you Anaheim Portofino Inn & Suites for providing Great customer service from the moment we arrived to the moment we checked out, your staff was consistent, happy to answer any questions we had, and ready to help at a moments notice! Our family enjoyed your quality customer service! We look forward to doing business with you in the future!

Review by: Daxkilatch
Date stayed December 1, 2011

3 out of 5

Stayed in the queen suite. Comfortably sleeps 6. Bed was comfortable and very close access to Disneyland.

Review by: Whackygabby
Date stayed November 29, 2011

2 out of 5

They did not check us in at the right time, they were late. We had issue with noisy tenents and when we reported this at 11:45 pm nothing was done. Again the same problem at 6am and again , nothing was done. The bed spread was dirty and had a spot on it that I could'nt identify, maybe food. Will not be staying there again.

Review by: won't stay agian
Date stayed November 28, 2011

4 out of 5

On a recent personal trip to California I stayed at the Portofino. This time I booked backwards I booked the airline ticket first and the hotel was automatically selected as part of an Expedia deal. Since the hotel was already booked and paid for I set about the task of reading guest reviews just to get an idea of what I was in for. I read many reviews I used the top five repeated concerns to formulate a good picture of what I should expect on arrival: # 1. Just about everyone raved about the world class customer service at Check In #2. I noticed a high number of people complained about how thin the walls were #3. People wasn’t too satisfied with the AC and the smell of the room #4. Families with kids liked the close proximity to Disneyland #5. The housekeeping was bad, many said housekeeping didn’t replace necessities once removing them. They say things never turn out quite how you would imagine them and I can’t say that’s not true. When I arrived I wasn’t greeted with the exceptional check in that everybody boasted about, In-fact I felt the guy who checked me in was rushing and appeared kind of annoyed when I asked him a question about the buses. Even though I didn’t get the world class experience I still won’t ding them for check-in simply because you can’t be above average 100% of the time and the guy was able to check me in quickly. When I got to my room it was clean. I was completely satisfied I had no need to run the AC but It looked to be up to date and there was no odor. While the room was in order I have to admit the walls were EXTREMELY thin. I had to capitalize how thin because I’ve never experienced walls so thin, you could literally hear the people above you as well as in the halls but I will say it wasn’t noisy and I was able to sleep peaceful. The hotel is not only close to Disneyland but close to everything. I wasn’t really there to visit Disneyland but California I was a solo traveler from MD to CA just to see and experience something different so, while yes it was a lot of stuff for families close to the hotel the hotel was also surrounded by many attractions and restaurants. Lastly, I have to totally agree with the complaints concerning the housekeeping. As mentioned I was by myself in the room and I’m a really neat person so it wasn’t much for housekeeping to clean yet I’ll notice stuff wasn’t done. Like the trash cans wasn’t emptied every day, I think if a trash can contains even a single piece of trash than the can needs to be emptied. The one thing that makes me agree this is a 3 ½ to a 4 star hotel is the cleaning staff would take used wash clothes and towels yet they wouldn’t replace them with new ones. It appeared as if the maid service saw a semi-clean room so they didn’t bother to really clean it and to me that’s just not acceptable. Overall I had a magnificent time in California so much so that I want to move there. Would I stay at the Portofino again, despite housekeeping, I would say YES.

Review by: BlkBty
Date stayed November 1, 2011

4 out of 5

For what we paid, this place was amazing! It was easily in walking distance to the convention center and was clean and quiet. We had a free day after the convention and they helped us plan out a wonderful day. I hope to stay there again next year!

Review by: RaptorGoRawr
Date stayed October 29, 2011

3 out of 5

This really is a very clean hotel with great staff. Very close to the Anaheim Convention Center and Disneyland (walking distance). Two drawbacks - you will hear every step that somebody takes in the room above you, so ask for the third floor and the wireless internet was not reliable. Had several occasions where I could not connect. If you need to be on the internet with some reliability, get a modem and bring a network cable.

Review by: Pam1
Date stayed October 29, 2011

3 out of 5

This is a great place to stay for the price and it's within walking distance to the Theme Parks. The only downside is that there is not a restaurant at the hotel but there are several places close by. Not a big deal. I would stay there again. Staff is great. Rooms were clean. Good value.

Review by: GretaZ
Date stayed October 26, 2011

4 out of 5

very clean, the staff was very helpful and nice. When ask for help they responded fast.

Review by: chapina
Date stayed October 26, 2011

4 out of 5

If you are attending either Diseyland or the convention, this is the place to be. Right in the center and very fair priced if you get a package deal. The Staff is very friendly and professional. You do not have to worry about your things disappearing either while you are out and the rooms are being cleaned. I would definitely staff again. Seems almost like a best kept secret as it's location might deter people who think it might be too expensive based on looks and location. We had a BLAST at the family pool. That is thee other bonus, there are two pools. So in case you do not like one crowd, just head to the other pool. Good luck !!!

Review by: NutMutt
Date stayed October 25, 2011

4 out of 5

Cute place, big rooms and remotely comfortable beds. Only complaint is that if you're not on the 3rd (or top) floor, you'll hear your upstairs neighbor's every move. He or she will sound like bigfoot tromping through the underbrush. You will think he or she is going to break through their floor and land into your bed. And you will hear this at 3 in the morning. But other than that, we'll stay here again... just on the top floor.

Review by: paintedponychick
Date stayed October 25, 2011

4 out of 5

I picked the Portofino for it's location next to the convention center for Blizzcon 2011. The walk was really close, and it was had a great price. I didn't get to go to the gym or outdoor pool, but it was an excellent added amenity. Rooms are what you'd expect from a 3star hotel, nothing fancy.

Review by: aznjoker00
Date stayed October 25, 2011

4 out of 5

The experience was good, we stayed in the family suite and thought it would be a little bigger judging from the picture but that might of been our own hype. The staff was nice and helpful so can't complain there. I would have liked a little nicer bathroom but it did it's job. I would stay here again for it's value.

Review by: 1derboy
Date stayed October 25, 2011

3 out of 5

I was very disappointed the first night. There were 4 of us but they placed us in a 1 king bed. We had a hard time sleeping. The pull out sofa bed was very uncomfortable. Made squeeky sounds every time you turn. However, they were able to switch us to a kids suite the remaining two nights. The towels were so old and the management was poor.

Review by: Yen
Date stayed July 26, 2011

3 out of 5

The room was functional. The dresser was broken the bathroom was dirty, the fold up bed got made one night out of 4, It was cheap and had a semi suit where the kids had a bunk bed and a fold a bed seperated from us by a pocket door. It was close and food was walkign distance... I would use it again for this type of trip. Just not a place I would stay for business way below business class accomodations

Review by: party of 5
Date stayed July 10, 2011

3 out of 5

not exactly across the street from Disneyland, but a reasonable walking distance.

Review by: Jomama
Date stayed June 29, 2011

1 out of 5

Walls were so thin you could hear everything in the next room. Staff not very friendly, room was dirty, had to wait about an hour for stuff for room ( i.e. working tv remote, trash bags), and to top it all off my child was attacked by some kind of bug and their answer was we didn't find any so it didn't happen here. Hot tub didn't work and "We are not fixing it" not what you want to hear after a day at Disney.

Review by: dreamer8181
Date stayed June 27, 2011

4 out of 5

Good price, close to Disneyland, friendly staff. Perfect size room for my two kids and I. Hot water was a little scarce and the walls are thin but it absolutely was a good find.

Review by: Maaaaamaaa
Date stayed June 21, 2011

Anaheim Portofino Inn & Suites photos

Anaheim Portofino Inn & Suites Exterior
Exterior
Anaheim Portofino Inn & Suites Living room
Living room
Anaheim Portofino Inn & Suites Double room
Double Room
Anaheim Portofino Inn & Suites Lobby
Lobby
Anaheim Portofino Inn & Suites Exterior
Exterior
Anaheim Portofino Inn & Suites Room
Room
Anaheim Portofino Inn & Suites Swimming pool
Swimming pool
Anaheim Portofino Inn & Suites Twin room
Twin Room
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