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Anaheim Portofino Inn & Suites
3 Stars1831 South Harbour Boulevard Anaheim CA 92802
$149
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Rating
|
|
|---|---|
| Cleanliness | 4.8 |
| Facilities | 4.3 |
| Service | 5 |
| Location | 5 |
| Pricing | 4.8 |
| Overall | 4.8 |
Location
The Portofino is located just steps from Disneyland and Disney's California Adventure Parks. Other nearby entertainment options include Knott's Berry Farm amusement park and the Anaheim GardenWalk shopping area.
Rooms
Guestrooms at the Portofino are all non-smoking and feature cable television, high-speed Internet access, in-room coffee makers, hair dryers and ironing equipment.
Restaurant
Guests have access to the numerous restaurants on the grounds of the Disney Resort, as well as throughout Anaheim.
General
Guests of the Portofino enjoy access to two heated outdoor pools, a sundeck, onsite parking, a fitness centre, laundry facilities, an arcade game room and a gift shop featuring souvenirs and snacks. Shuttle service is offered from the hotel to Disneyland and Disney's California Adventure park, as well as the Downtown Disney shopping and dining district.
Hotel Facilities
- Bar / Lounge
- Laundry Facilities
- Reception
- Safe Deposit Box
- Disabled Facilities
- Lobby
- Restaurant
- Spa / Wellness Centre
- Internet Access - High Speed
- Parking Facilities
- Room Service
- Swimming Pool - Outdoor
Room Facilities
- Cable / Satellite TV
- Tea and Coffee Making Facilities
- Hairdryer
- Voicemail
- Modem / Data Port Connection
Anaheim Portofino Inn & Suites Guest Reviews
great for our family of 5. Great location, clean rooms, nice staff, we would stay here again
Minik wrote on December 27, 2011
Thank you Anaheim Portofino Inn & Suites for providing Great customer service from the moment we arrived to the moment we checked out, your staff was consistent, happy to answer any questions we had, and ready to help at a moments notice! Our family enjoyed your quality customer service! We look forward to doing business with you in the future!
Daxkilatch wrote on December 1, 2011
Stayed in the queen suite. Comfortably sleeps 6. Bed was comfortable and very close access to Disneyland.
Whackygabby wrote on November 29, 2011
They did not check us in at the right time, they were late. We had issue with noisy tenents and when we reported this at 11:45 pm nothing was done. Again the same problem at 6am and again , nothing was done. The bed spread was dirty and had a spot on it that I could'nt identify, maybe food. Will not be staying there again.
won't stay agian wrote on November 28, 2011
On a recent personal trip to California I stayed at the Portofino. This time I booked backwards I booked the airline ticket first and the hotel was automatically selected as part of an Expedia deal. Since the hotel was already booked and paid for I set about the task of reading guest reviews just to get an idea of what I was in for. I read many reviews I used the top five repeated concerns to formulate a good picture of what I should expect on arrival: # 1. Just about everyone raved about the world class customer service at Check In #2. I noticed a high number of people complained about how thin the walls were #3. People wasn’t too satisfied with the AC and the smell of the room #4. Families with kids liked the close proximity to Disneyland #5. The housekeeping was bad, many said housekeeping didn’t replace necessities once removing them. They say things never turn out quite how you would imagine them and I can’t say that’s not true. When I arrived I wasn’t greeted with the exceptional check in that everybody boasted about, In-fact I felt the guy who checked me in was rushing and appeared kind of annoyed when I asked him a question about the buses. Even though I didn’t get the world class experience I still won’t ding them for check-in simply because you can’t be above average 100% of the time and the guy was able to check me in quickly. When I got to my room it was clean. I was completely satisfied I had no need to run the AC but It looked to be up to date and there was no odor. While the room was in order I have to admit the walls were EXTREMELY thin. I had to capitalize how thin because I’ve never experienced walls so thin, you could literally hear the people above you as well as in the halls but I will say it wasn’t noisy and I was able to sleep peaceful. The hotel is not only close to Disneyland but close to everything. I wasn’t really there to visit Disneyland but California I was a solo traveler from MD to CA just to see and experience something different so, while yes it was a lot of stuff for families close to the hotel the hotel was also surrounded by many attractions and restaurants. Lastly, I have to totally agree with the complaints concerning the housekeeping. As mentioned I was by myself in the room and I’m a really neat person so it wasn’t much for housekeeping to clean yet I’ll notice stuff wasn’t done. Like the trash cans wasn’t emptied every day, I think if a trash can contains even a single piece of trash than the can needs to be emptied. The one thing that makes me agree this is a 3 ½ to a 4 star hotel is the cleaning staff would take used wash clothes and towels yet they wouldn’t replace them with new ones. It appeared as if the maid service saw a semi-clean room so they didn’t bother to really clean it and to me that’s just not acceptable. Overall I had a magnificent time in California so much so that I want to move there. Would I stay at the Portofino again, despite housekeeping, I would say YES.
BlkBty wrote on November 1, 2011
See all reviews
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