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Amwaj Rotana Jumeirah Beach Hotel Dubai
5 StarsJumeirah Beach Residence Dubai
|
Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 4.5 |
| Service | 4 |
| Location | 4 |
| Pricing | 3.5 |
| Overall | 4.2 |
Location
Amwaj Rotana Jumeirah Beach Hotel is located in the heart of Dubai's business and leisure hub. Places of interest such as Palm Jumeirah, Internet and Media City, Dubai World Trade Centre and Exhibition Halls are just 5 kilometres away from the hotel. The Dubai International Airport is 30 kilometres from the hotel.
Rooms
Amwaj Rotana Jumeirah Beach Hotel features 301 accommodation units that include a presidential suite, premium rooms and Club Rotana Suites. All rooms have an LCD satellite TV, internet access, mini bar and a telephone.
Restaurant
Guests can enjoy international beverages and Italian cuisine at the onsite Rosso Restaurant. A La Carte dining is available at Horizon, while the Sundeck Pool Bar is ideal for informal dining.
General
Amwaj Rotana Jumeirah Beach Hotel Dubai offers a conference centre that is well-equipped and is suitable to conduct meetings or banquets. Guests can enjoy working out at Body Lines Health and Fitness Centre or swim in the outdoor swimming pool.
Additional Information
- 30 km to the International Airport (Dubai)
Hotel Facilities
- Bar / Lounge
- Children's Swimming Pool
- Doctor On Call
- Internet Access - High Speed
- Laundry Facilities
- Non-Smoking Rooms
- Sauna
- Beauty Salon / Hairdresser
- Conference Facilities
- Gift Shop
- Internet Access - Wireless
- Laundry Services
- Parking Facilities (At Cost)
- Spa / Wellness Centre
- Children's Playroom
- Currency Exchange Services
- Gym / Fitness Facilities
- Jacuzzi / Whirlpool
- Lobby
- Restaurant
- Swimming Pool - Outdoor
Room Facilities
- Bathrobe
- Hairdryer
- Tea and Coffee Making Facilities
- Cable / Satellite TV
- Mini Bar
- Telephone
- Ensuite / Private Bathroom
- Safe
- Wireless Internet Access
Amwaj Rotana Jumeirah Beach Hotel Dubai Guest Reviews (4)
Hotel itself was OK. Customer service is unfortunately a completely different story. Would not recommend the hotel at all as if something goes wrong, you can forget that anyone will sort it out for you. Me and my husband needed visa to go to Dubai, which you can get through the hotel. Tthe process is a complete nightmare and a joke; you have to be chasing people to do something about your application. They won’t let you to submit your documents earlier than 2-3 weeks prior to travel but then they take ONE WEEK to tell you your credit card has been declined! (When I spoke with the bank they said no one tried to take money from it at all, no rejected transaction and way more money on it than the deposit requested – which is approx £1,000 per person). The deposit should be returned within 4 days after you leave the country, but after chasing it by phone and numerous emails, I found out that they have not even requested from finance team to process the deposit (after 2 weeks after we have gone and emails confirming that the finance team is dealing with it, whereas they have not even sent out the request). When I complaint about this, I have received an absolutely inadequate email back from the GM, not addressing any of my issues at all, just stating that my credit card has been declined, so basically it’s all my fault! I am extremely disappointed as we didn’t pay small money to stay there and were planning to go back next year. Customer service is more like a 2* hotel than anything else. Do not recommend it.
LuciaW wrote on November 8, 2011
Totally We had a good time there.
Ali Reza Hesami wrote on July 18, 2011
Staff were excellent and very attentive. The location right on the beach overlooking the Palm is awesome.
Graeme Macauley wrote on June 23, 2011
it's good hotel and good place but they should make free internet ,it is so expansive also take littel from bech to be private beach
Anonymous wrote on September 16, 2010
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