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AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela

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AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela

AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela

5 Stars

Oblatas S/n Santiago De Compostela ES-15703


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AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela ExteriorAC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Conference roomAC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Conference roomAC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Restaurant
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Rating criteria
Rating
Cleanliness 4
Facilities 3
Service 4
Location 4
Pricing 3
Overall 3.6
Offering a favourable location and relaxing atmosphere, this attractive property is the right choice of accommodation, while visiting Santiago de Compostela.

Location
Located in the historical centre of monumental Compostela, the AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela is close to the Plaza del Obradoiro. This property is 5 minutes drive from the train station and 15 minutes from the airport.

Rooms
Elegantly furnished, the 74 guestrooms are spacious, gracefully appointed and come with all the contemporary amenities to ensure you a pleasant and comfortable stay in Santiago de Compostela.

Restaurant
Guests can relish an innovative cuisine in an elegant setting of the onsite El Camelio Restaurant. You can sip your favourite drink as well as relax in the cosy atmosphere of the tastefully designed bar.

General
The hotel offers 5 meeting rooms that can accommodate up to 216 people for organising your important events. Health conscious guests can work out at the well-equipped gymnasium or have a bracing dip in the swimming pool.

Additional Information

  • 5 min drive to the Train Station
  • 15 min drive to the Airport

Hotel Facilities

  • Bar / Lounge
  • Faxing Facilities
  • Lobby
  • Reception
  • Business Centre
  • Gym / Fitness Facilities
  • Parking Facilities
  • Restaurant
  • Conference Facilities
  • Laundry Facilities
  • Photocopying Facilities
  • Room Service

Room Facilities

  • Cable / Satellite TV
  • Mini Bar
  • Ensuite / Private Bathroom
  • Telephone
  • Internet Access

AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Guest Reviews (7)


AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela
3 out of 5

If you are expecting 5 star service from this hotel be prepared to be disappointed. No bellman, parking valet or anyone else to greet or help you upon arrival. Only one person at the check in desk who also had to bring our bags to the room. Very strange. I have never been in a hotel that had so few people working in it . The room was in the new part built off of the original convent but connected by a glass walkway that was boiling hot due to the lack of AC. The room itself was of decent size but again the AC was abysmal and considering it was in the mid 80's, necessary. I spoke to the front desk regarding this but nothing was ever done. The amenities were pretty much there but strange things like only 2 towels and one soap in the bath and when i requested more towels the desk clerk said "well, we only put 2 in the rooms." They did however put more in the room while I was out, thankfully and the minibar was free for water, beer and soda. The WiFi internet service which is 12 euros a day was the worst I have ever encountered and never worked properly. I tried 3 different cards and never was able to connect after trying for several hours. The manager explained that they had a contract with Movistar and that it was not the hotel but I said that shouldn't the hotel make sure that the service worked for its guests. There is free Wifi in the lobby and I just had to use that. On the plus side, the hotel is very conveniently located ( once you find it ) and within easy walking distance to the cathedral and the old part of town. Also the price was pretty reasonable so if you are prepared to put up with the inconveniences I guess it would not be a bad choice.I will recommend this hotel with the proviso that you should not expect this to be a 5 star hotel but a 3 star with according service. I did take a look at the only other 5 star hotel in town which is the Parador de los Reyes Catolicas right next to the cathedral and THAT is a 5 star hotel. Absolutely gorgeous but considerable more expensive. I think I would spring for that next visit.

Global chef wrote on October 18, 2011


AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela
5 out of 5

This hotel was lovely in all ways. The design is an incredibly interesting mix of the old and very modern. The rooms are lovely. The gym was also excellent, though too hot. Staff were helpful.

Oregon runner wrote on October 4, 2011


AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela
3.6 out of 5

Decent hotel in quiet location 5 minute walk into the centre. Pleasant gardens but outside space set up for drinks is in the car park. Poor design does not help this hotel exploit its potential.

Anonymous wrote on June 21, 2011


AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela
5 out of 5

Beautifully converted convent - worth a visit just to view the marriage of the old and new parts! Breakfast not included but excellent. Staff extremely friendly and helpful. We were so impressed that we took away the directory of other hotels in the AC Group as we would definitely use them again.

Anonymous wrote on November 24, 2009


AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela
5 out of 5

This was excellent experience - the hotel had very interesting decor and very spacious rooms. We liked the spareness and the modern touches that contrasted so with the ancient architecture. The food was very good and the staff outstanding in friendliness and helpfulness. We also liked the location - in a quiet neighborhood by a brook with a walking path beside it. It gave us a chance to get out of the very crowded tourist center into a more tranquil and authentic spain.

Karen VanKennen wrote on October 17, 2009


Hesperia Gelmirez Hotel Santiago de Compostela 3 Stars
Universal Hotel 2 Stars
Ciudad De Vacaciones Monte Do Gozo 3 Stars
Congreso Hotel Santiago de Compostela 4 Stars
MV Algalia Hotel Santiago De Compostela 1 Stars
Eurostars Araguaney 5 Stars
NH Collection Santiago 5 Stars
Hotel Parador De Santiago De Compostela 5 Stars

Overall Guest Rating

Overall3.6 out of 5
Cleanliness4 out of 5
Facilities3 out of 5
Service4 out of 5
Location4 out of 5
Pricing3 out of 5

AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Guest Reviews

SortBy:

3 out of 5

If you are expecting 5 star service from this hotel be prepared to be disappointed. No bellman, parking valet or anyone else to greet or help you upon arrival. Only one person at the check in desk who also had to bring our bags to the room. Very strange. I have never been in a hotel that had so few people working in it . The room was in the new part built off of the original convent but connected by a glass walkway that was boiling hot due to the lack of AC. The room itself was of decent size but again the AC was abysmal and considering it was in the mid 80's, necessary. I spoke to the front desk regarding this but nothing was ever done. The amenities were pretty much there but strange things like only 2 towels and one soap in the bath and when i requested more towels the desk clerk said "well, we only put 2 in the rooms." They did however put more in the room while I was out, thankfully and the minibar was free for water, beer and soda. The WiFi internet service which is 12 euros a day was the worst I have ever encountered and never worked properly. I tried 3 different cards and never was able to connect after trying for several hours. The manager explained that they had a contract with Movistar and that it was not the hotel but I said that shouldn't the hotel make sure that the service worked for its guests. There is free Wifi in the lobby and I just had to use that. On the plus side, the hotel is very conveniently located ( once you find it ) and within easy walking distance to the cathedral and the old part of town. Also the price was pretty reasonable so if you are prepared to put up with the inconveniences I guess it would not be a bad choice.I will recommend this hotel with the proviso that you should not expect this to be a 5 star hotel but a 3 star with according service. I did take a look at the only other 5 star hotel in town which is the Parador de los Reyes Catolicas right next to the cathedral and THAT is a 5 star hotel. Absolutely gorgeous but considerable more expensive. I think I would spring for that next visit.

Review by: Global chef
Date stayed October 18, 2011

5 out of 5

This hotel was lovely in all ways. The design is an incredibly interesting mix of the old and very modern. The rooms are lovely. The gym was also excellent, though too hot. Staff were helpful.

Review by: Oregon runner
Date stayed October 4, 2011

3.6 out of 5

Decent hotel in quiet location 5 minute walk into the centre. Pleasant gardens but outside space set up for drinks is in the car park. Poor design does not help this hotel exploit its potential.

Review by: Anonymous
Date stayed June 21, 2011

5 out of 5

Beautifully converted convent - worth a visit just to view the marriage of the old and new parts! Breakfast not included but excellent. Staff extremely friendly and helpful. We were so impressed that we took away the directory of other hotels in the AC Group as we would definitely use them again.

Review by: Anonymous
Date stayed November 24, 2009

5 out of 5

This was excellent experience - the hotel had very interesting decor and very spacious rooms. We liked the spareness and the modern touches that contrasted so with the ancient architecture. The food was very good and the staff outstanding in friendliness and helpfulness. We also liked the location - in a quiet neighborhood by a brook with a walking path beside it. It gave us a chance to get out of the very crowded tourist center into a more tranquil and authentic spain.

Review by: Karen VanKennen
Date stayed October 17, 2009

4.6 out of 5

the hotel is very good and calm. Only the breakfast can be more varied.

Review by: Heli De Langhe
Date stayed August 10, 2006

4.2 out of 5

Impressive building

Review by: Robert Hufton
Date stayed September 29, 2005

AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela photos

AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Exterior
Exterior
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Conference room
Conference room
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Restaurant
Restaurant
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Lobby
Lobby
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Room
Room
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Conference room
Conference room
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Restaurant
Restaurant
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Lounge
Lounge
AC Palacio Del Carmen Autograph Collection Hotel Santiago De Compostela Exterior
Exterior
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